News & updates

Stay informed with the latest updates, tips, and insights from ALDI Mobile.

$55 5G Mobile Plan - Withdrawal of, and offer to the $59 5G Mobile Plan

From 13 November 2024 we will be withdrawing the $55 5G Mobile Plan. Customers on this plan will be offered the $59 5G Mobile Plan as a replacement. This FAQ provides information about this change and how it will affect you. Plan comparison: Detail $55 5G Mobile Plan $59 5G Mobile Plan Price per recharge $55 $59 Expiry 30 days 30 days Network 4G and 5G 4G and 5G Data allowance 120GB 175GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Calls to some eligible international numbers and international SMS Unlimited standard calls and SMS to 20 countries 400 minutes and 50 SMS included to 30 countries View the eligible countries here Unlimited standard calls and SMS to 20 countries 400 minutes and 50 SMS included to 30 countries View the eligible countries here Standard MMS to Australian numbers 2,000 2,000 Common questions: Q: What is happening to the $55 5G Mobile Plan?A: The $55 5G Mobile Plan will no longer be available starting from 13 November 2024. Existing customers will be offered the $59 5G Mobile Plan as an alternative. Q: What happens if I am currently on the $55 5G Mobile Plan?A: Existing services on the $55 5G Mobile Plan will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $59 5G Mobile Plan on your next recharge. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your next recharge. Q: What happens to my Data Rollover balance?A: If you are on the $55 5G Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan. Q: What if I have a $55 5G Mobile Plan recharge voucher that's still valid?A: If you have an unused $55 5G Mobile Plan recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $59 5G Mobile Plan on your next recharge. For full details on rates and terms, consult the relevant Critical Information Summaries.

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$48 Mobile Plan - Withdrawal of, and offer to the $49 5G Mobile Plan

From 13 November 2024 we will be withdrawing the $48 Mobile Plan. Customers on this plan will be offered the $49 5G Mobile Plan as a replacement. This FAQ provides information about this change and how it will affect you. Plan comparison: Detail $48 Mobile Plan $49 5G Mobile Plan Price per recharge $48 $49 Expiry 30 days 30 days Network 4G 4G and 5G Data allowance 115GB 120GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Calls to some eligible international numbers and international SMS Unlimited standard calls and SMS to 20 countries 300 minutes and 50 SMS included to 30 countries View the eligible countries here Unlimited standard calls and SMS to 20 countries 300 minutes and 50 SMS included to 30 countries View the eligible countries here Standard MMS to Australian numbers 2,000 2,000 Common questions: Q: What is happening to the $48 Mobile Plan?A: The $48 Mobile Plan will no longer be available starting from 13 November 2024. Existing customers will be offered the $49 5G Mobile Plan as an alternative. Q: What happens if I am currently on the $48 Mobile Plan?A: Existing services on the $48 Mobile Plan will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $49 5G Mobile Plan on your next recharge. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your next recharge. Q: What happens to my Data Rollover balance?A: If you are on the $48 Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan. Q: What if I have a $48 Mobile Plan recharge voucher that's still valid?A: If you have an unused $48 Mobile Plan recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $49 5G Mobile Plan on your next recharge. For full details on rates and terms, consult the relevant Critical Information Summaries.

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$45 Mobile Plan - Withdrawal of, and offer to the $49 5G Mobile Plan

From 13 November 2024 we will be withdrawing the $45 Mobile Plan. Customers on this plan will be offered the $49 5G Mobile Plan as a replacement. This FAQ provides information about this change and how it will affect you. Plan comparison: Detail $45 Mobile Plan $49 5G Mobile Plan Price per recharge $45 $49 Expiry 30 days 30 days Network 4G 4G and 5G Data allowance 90GB 120GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Calls to some eligible international numbers and international SMS Unlimited standard calls and SMS to 20 countries 300 minutes and 50 SMS included to 30 countries View the eligible countries here Unlimited standard calls and SMS to 20 countries 300 minutes and 50 SMS included to 30 countries View the eligible countries here Standard MMS to Australian numbers 2,000 2,000 Common questions: Q: What is happening to the $45 Mobile Plan?A: The $45 Mobile Plan will no longer be available starting from 13 November 2024. Existing customers will be offered the $49 5G Mobile Plan as an alternative. Q: What happens if I am currently on the $45 Mobile Plan?A: Existing services on the $45 Mobile Plan will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $49 5G Mobile Plan on your next recharge. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your next recharge. Q: What happens to my Data Rollover balance?A: If you are on the $45 Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan. Q: What if I have a $45 Mobile Plan recharge voucher that's still valid?A: If you have an unused $45 Mobile Plan recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $49 5G Mobile Plan on your next recharge. For full details on rates and terms, consult the relevant Critical Information Summaries.

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$35 Mobile Plan - Withdrawal of, and offer to the $39 5G Mobile Plan

From 13 November 2024 we will be withdrawing the $35 Mobile Plan. Customers on this plan will be offered the $39 5G Mobile Plan as a replacement. This FAQ provides information about this change and how it will affect you. Plan comparison: Detail $35 Mobile Plan $39 5G Mobile Plan Price per recharge $35 $39 Expiry 30 days 30 days Network 4G 4G and 5G Data allowance 42GB 65GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Calls to some eligible international numbers and international SMS Unlimited standard calls and SMS to 20 countries 200 minutes and 50 SMS included to 30 countries View the eligible countries here Unlimited standard calls and SMS to 20 countries 200 minutes and 50 SMS included to 30 countries View the eligible countries here Standard MMS to Australian numbers 2,000 2,000 Common questions: Q: What is happening to the $35 Mobile Plan?A: The $35 Mobile Plan will no longer be available starting from 13 November 2024. Existing customers will be offered the $39 5G Mobile Plan as an alternative. Q: What happens if I am currently on the $35 Mobile Plan?A: Existing services on the $35 Mobile Plan will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $39 5G Mobile Plan on your next recharge. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your next recharge. Q: What happens to my Data Rollover balance?A: If you are on the $35 Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan. Q: What if I have a $35 Mobile Plan recharge voucher that's still valid?A: If you have an unused $35 Mobile Plan recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $39 5G Mobile Plan on your next recharge. For full details on rates and terms, consult the relevant Critical Information Summaries.

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$17 Mobile Plan - Withdrawal of, and offer to the $19 Mobile Plan

From 13 November 2024 we will be withdrawing the $17 Mobile Plan. Customers on this plan will be offered the $19 Mobile Plan as a replacement. This FAQ provides information about this change and how it will affect you. Plan comparison: Detail $17 Mobile Plan $19 Mobile Plan Price per recharge $17 $19 Expiry 30 days 30 days Network 4G 4G Data allowance 6GB 10GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Standard MMS to Australian numbers 2,000 2,000 Common questions: Q: What is happening to the $17 Mobile Plan?A: The $17 Mobile Plan will no longer be available starting from 13 November 2024. Existing customers will be offered the $19 Mobile Plan as an alternative. Q: What happens if I am currently on the $17 Mobile Plan?A: Existing services on the $17 Mobile Plan will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $19 Mobile Plan on your next recharge. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your next recharge. Q: What happens to my Data Rollover balance?A: If you are on the $17 Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan. Q: What if I have a $17 Mobile Plan recharge voucher that's still valid?A: If you have an unused $17 Mobile Plan recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $19 Mobile Plan on your next recharge. For full details on rates and terms, consult the relevant Critical Information Summaries.

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$110 Family Plan - Becomes the $125 5G Family Plan (150GB shared data)

We are making changes to selected ALDImobile plans, effective from 15 November 2023. These changes will impact the $110 Family Plan, and we've prepared this FAQ to provide you with more detailed information. Plan changes: Detail Until 14 November 2023 From 15 November 2023 Plan name $110 Family Plan $125 5G Family Plan Price per recharge $110 $125 Data allowance 132GB 150GB MMS to Australian numbers 6,000/recharge 8,000/recharge Network 4G/3G only 5G/4G/3G Note that 5G is only available on 5G plans accessed via a 5G-compatible device and in areas with 5G coverage. The Telstra Wholesale 3G Network will close mid-2024. After this date, you'll need a 4G device with VoLTE calling capability to stay connected. 5G & 4G [modal=speedCaps]speed caps apply[/modal] to all of our plans. Common Questions: Q: When do these plan changes happen?A: The plan changes will go into effect on your first recharge from 15 November 2023. Q: How does the price change affect my plan?A: Your current plan price will increase from $110 to $125 per 30 day recharge, starting from your first recharge on or after 15 November 2023. Q: Can I still have up to 6 services on my plan that can share my inclusions?A: Yes, there are no changes to the number of services that you can have on your family plan. Q: What's changing with my data allowance?A: Your data allowance will increase from 132GB to 150GB on your first recharge from 15 November 2023. Q: Will I have access to 5G now?A: Yes, 5G access will be enabled on your plan, potentially improving your network experience. To access 5G you need to have a 5G enabled device and be in a 5G coverage area. See our coverage page for more information. Q: Are there any changes to MMS allowances?A: Yes, MMS to Australian numbers will increase from 6,000 to 8,000 per recharge from 15 November 2023. Q: How will Auto Recharge work with these changes?A: If your service is set up for Auto Recharge, the new amount will be automatically charged on your first recharge from 15 November 2023, and you will receive the updated inclusions. To disable Auto Recharge, use MyALDImobile or the ALDImobile app, and you'll need to manually recharge or use PAYG credit when your plan expires. Q: I recharged with the $110 Family Plan just before 15 November. What happens to my current plan with these changes?A: If you recharged before 15 November and it expires after this date, your $110 Family Plan will remain active and you will be able to use the inclusions until it expires. When your plan expires you will be offered the updated $125 5G Family Plan and updated inclusions. Q: Will my plan name change as well?A: Yes, from 15 November 2023, your plan name in MyALDImobile and the ALDImobile app will change to $125 5G Family Plan to reflect recent updates. However, you won't be charged the new price or receive the new inclusions until your next recharge after this date.

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$80 Family Plan - Becomes the $95 5G Family Plan (100GB shared data)

We are making changes to selected ALDImobile plans, effective from 15 November 2023. These changes will impact the $80 Family Plan, and we've prepared this FAQ to provide you with more detailed information. Plan changes: Detail Until 14 November 2023 From 15 November 2023 Plan name $80 Family Plan $95 5G Family Plan Price per recharge $80 $95 Data allowance 88GB 100GB MMS to Australian numbers 4,000/recharge 6,000/recharge Network 4G/3G only 5G/4G/3G Note that 5G is only available on 5G plans accessed via a 5G-compatible device and in areas with 5G coverage. The Telstra Wholesale 3G Network will close mid-2024. After this date, you'll need a 4G device with VoLTE calling capability to stay connected. 5G & 4G [modal=speedCaps]speed caps apply[/modal] to all of our plans. Common Questions: Q: When do these plan changes happen?A: The plan changes will go into effect on your first recharge from 15 November 2023. Q: How does the price change affect my plan?A: Your current plan price will increase from $80 to $95 per 30 day recharge, starting from your first recharge on or after 15 November 2023. Q: Can I still have up to 4 services on my plan that can share my inclusions?A: Yes, there are no changes to the number of services that you can have on your family plan. Q: What's changing with my data allowance?A: Your data allowance will increase from 88GB to 100GB on your first recharge from 15 November 2023. Q: Will I have access to 5G now?A: Yes, 5G access will be enabled on your plan, potentially improving your network experience. To access 5G you need to you have a 5G enabled device and be in a 5G coverage area. See our coverage page for more information. Q: Are there any changes to MMS allowances?A: Yes, MMS to Australian numbers will increase from 4,000 to 6,000 per recharge from 15 November 2023. Q: How will Auto Recharge work with these changes?A: If your service is set up for Auto Recharge, the new amount will be automatically charged on your first recharge from 15 November 2023, and you will receive the updated inclusions. To disable Auto Recharge, use MyALDImobile or the ALDImobile app, and you'll need to manually recharge or use PAYG credit when your plan expires. Q: I recharged with the $80 Family Plan just before 15 November, what happens to my current plan with these changes?A: If you recharged before 15 November and it expires after this date, your $80 Family Plan will remain active and you will be able to use the inclusions until it expires. When your plan expires you will be offered the updated $95 5G Family Plan and updated inclusions. Q: Will my plan name change as well?A: Yes, from 15 November 2023, your plan name in MyALDImobile and the ALDImobile app will change to $95 5G Family Plan to reflect recent updates. However, you won't be charged the new price or receive the new inclusions until your next recharge after this date.

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$45 Family Plan - Becomes the $55 5G Family Plan (50GB shared data)

We are making changes to selected ALDImobile plans, effective from 15 November 2023. These changes will impact the $45 Family Plan, and we've prepared this FAQ to provide you with more detailed information. Plan changes: Detail Until 14 November 2023 From 15 November 2023 Plan name $45 Family Plan $55 5G Family Plan Price per recharge $45 $55 Data allowance 44GB 50GB MMS to Australian numbers 2,000/recharge 4,000/recharge Network 4G/3G only 5G/4G/3G Note that 5G is only available on 5G plans accessed via a 5G-compatible device and in areas with 5G coverage. The Telstra Wholesale 3G Network will close mid-2024. After this date, you'll need a 4G device with VoLTE calling capability to stay connected. 5G & 4G [modal=speedCaps]speed caps apply[/modal] to all of our plans. Common Questions: Q: When do these plan changes happen?A: The plan changes will go into effect on your first recharge from 15 November 2023. Q: How does the price change affect my plan?A: Your current plan price will increase from $45 to $55 per 30 day recharge, starting from your first recharge on or after 15 November 2023. Q: Can I still have up to 2 services on my plan that can share my inclusions?A: Yes, there are no changes to the number of services that you can have on your family plan. Q: What's changing with my data allowance?A: Your data allowance will increase from 44GB to 50GB on your first recharge from 15 November 2023. Q: Will I have access to 5G now?A: Yes, 5G access will be enabled on your plan, potentially improving your network experience. To access 5G you need to have a 5G enabled device and are in a 5G coverage area. See our coverage page for more information. Q: Are there any changes to MMS allowances?A: Yes, MMS to Australian numbers will increase from 2,000 to 4,000 on your first recharge from 15 November 2023. Q: How will Auto Recharge work with these changes?A: If your service is set up for Auto Recharge, the new amount will be automatically charged on your first recharge from 15 November 2023, and you will receive the updated inclusions. To disable Auto Recharge, use MyALDImobile or the ALDImobile app, and you'll need to manually recharge or use PAYG credit when your plan expires. Q: I recharged with the $45 Family Plan just before 15 November. What happens to my current plan with these changes?A: If you recharged before 15 November, and it expires after this date, your $45 Family Plan will remain active and you will be able to use the inclusions until it expires. When your plan expires you will be offered the updated $55 5G Family Plan and updated inclusions. Q: Will my plan name change as well?A: Yes, from 15 November 2023, your plan name in MyALDImobile and the ALDImobile app will change to $55 5G Family Plan to reflect recent updates. However, you won't be charged the new price or receive the new inclusions until your next recharge after this date.

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Free Voice Calls to Papua New Guinea

Free Voice Calls to Papua New Guinea

In light of the devastating landslide in Papua New Guinea, ALDI Mobile is extending support to help customers stay connected with loved ones in the affected region.

Featured Articles

Free Voice Calls to Papua New Guinea

Free Voice Calls to Papua New Guinea

In light of the devastating landslide in Papua New Guinea, ALDI Mobile is extending support to help customers stay connected with loved ones in the affected region.

What's new at ALDI Mobile?

What's new at ALDI Mobile?

We've been busy behind the scenes making some exciting changes to ALDI Mobile. If you've visited us recently, you might have noticed things look a bit different. That's because we've just rolled out a fresh new look that better aligns with the ALDI brand you know and trust. A new name and look First things first – we've officially changed our name from "ALDImobile" to "ALDI Mobile". It might seem like a small change, but it's part of our commitment to keeping things simple and consistent. Our new branding features improved usability, updated fonts and a refreshed colour palette that makes things easier to read and navigate. We've also introduced a new logo that reflects the modern, straightforward service we aim to provide. Easier online experience We know your time is valuable, so we've made significant improvements to our website. The updated design makes buying online simpler and more intuitive. Whether you're looking to switch to ALDI Mobile or add a new service to your existing account, you'll find the process more straightforward than ever. The My ALDI Mobile self-service portal also receives an upgrade, giving you better control over your service. Need to check your data usage or make a quick recharge? The improved mobile app makes these everyday tasks hassle-free. More to come While we're excited about these changes, they're just the beginning. We've got bigger updates in the pipeline that we can't wait to share with you. Keep an eye on our website for announcements about what's next for ALDI Mobile. Stay tuned – the best is yet to come.

Switching to ALDI Mobile made easy

Switching to ALDI Mobile made easy

A step-by-step guide to seamlessly transitioning to ALDI Mobile and enjoying hassle-free service. Making the switch to a new mobile provider might seem daunting, but with ALDI Mobile, the process is straightforward and hassle-free. Whether you're looking to save money, get better value, or simply try something different, this guide will walk you through everything you need to know about switching to ALDI Mobile. Check your device compatibility Before making the switch, ensure your phone is compatible with the ALDI Mobile network. Most unlocked 4G and 5G phones will work perfectly, but it's worth confirming first. Your device needs to support VoLTE for calls, including emergency calls, as the 3G network is no longer available. If you're unsure about your phone's compatibility, check your device specifications or contact our customer service team. Choose the right plan ALDI Mobile offers a range of plans to suit different needs and budgets. Take a moment to consider your typical usage: How much data do you use each month? Do you make international calls? Are you looking for a plan just for yourself, or for your family too? Our Mobile Plans include unlimited standard calls and SMS to Australian numbers, plus unlimited calls and SMS to 20 popular international destinations. The main difference between plans is the data allowance, so focus on finding one that matches your typical usage. Remember, all our plans run on a true 30-day cycle (not 28 days like many competitors), giving you better value throughout the year. Purchase your ALDI Mobile SIM You can purchase an ALDI Mobile SIM card in several ways: In-store at any ALDI supermarket Online through the ALDI Mobile website SIM cards are available in standard, micro, and nano sizes, or as a trio-cut SIM that can be adjusted to fit any phone. If purchasing in-store, you can pick up a SIM kit along with your regular shopping. Activate your SIM Once you have your ALDI Mobile SIM card, activation is simple: Visit the ALDI Mobile website or download the ALDI Mobile app Select "Activate SIM" and follow the prompts Enter your SIM card number (found on the SIM card packaging) Choose your preferred plan Complete the payment process During activation, you'll need to provide some personal information for identity verification purposes, as required by Australian law. Have your ID ready to make this process smooth. Keep your existing number If you want to keep your current phone number (known as "porting"), you can request this during the activation process. You'll need: Your current phone number Account details from your current provider for post-paid Date of birth registered with your current provider for pre-paid services The porting process typically takes between a few minutes and one business day to complete. During this time, you might experience a brief service interruption when the number is being transferred. For security reasons, you'll receive a verification code to confirm it's really you requesting the transfer. This protects your account from unauthorized transfers. Set up your phone Once your SIM is activated and your number has been ported (if applicable), it's time to set up your phone: Insert your ALDI Mobile SIM card into your phone Restart your device Your phone should automatically connect to the network If prompted, enter the PIN for your SIM (usually provided in the packaging) You might need to manually configure your APN settings if your phone doesn't automatically connect to data services. The ALDI Mobile website and app provide step-by-step instructions for different phone models. Download the ALDI Mobile app For the best experience, download the ALDI Mobile app from the App Store or Google Play. The app allows you to: Check your balance and usage Recharge your service Set up auto recharge Add data top-ups if needed Manage your account details The app makes it easy to stay on top of your usage and ensure you never unexpectedly run out of service. Set up Auto Recharge (optional) To ensure uninterrupted service, consider setting up Auto Recharge. This feature automatically renews your plan when it expires, so you don't have to remember to manually recharge. Auto recharge also helps you maintain your data rollover benefits by ensuring you recharge within the required timeframe. You can easily set this up through the ALDI Mobile app or website. Enjoy your ALDI Mobile service That's it! You're now set up with ALDI Mobile and can enjoy: Reliable coverage on the Telstra Wholesale Network No bill shock with our prepaid model No lock-in contracts Unlimited data rollover on eligible plans True 30-day expiry periods Competitive pricing If you ever need assistance, ALDI Mobile's customer service team is available to help with any questions or issues you might encounter. Common questions about switching Will I lose service during the switch?You might experience a brief service interruption when your number is being ported, but this typically lasts only a short time. Can I switch if I'm still in a contract with another provider?Yes, but you may need to pay out any remaining contract fees with your current provider. ALDI Mobile doesn't cover these costs. What happens to my current plan's inclusions?Any unused inclusions from your previous provider won't transfer to ALDI Mobile. Consider using these up before switching. Can I try ALDI Mobile without changing my number?Yes, you can activate an ALDI Mobile SIM with a new number to try the service before deciding whether to port your existing number to a new SIM. Switching to ALDI Mobile is a straightforward process that can be completed in just a few steps. With our competitive pricing, reliable network, and customer-friendly features like unlimited data rollover, you'll wonder why you didn't make the switch sooner. Get started with ALDI Mobile today

How do I enable VoLTE (4G voice calling) on my device?

How do I enable VoLTE (4G voice calling) on my device?

To continue accessing the network and being able to make voice calls after 3G shut down on 28 October 2024, devices need to support VoLTE (Voice over LTE/4G voice calling/HD calls). Here are the steps to enable it: Check for software updates First, ensure your device is running the latest software version from the manufacturer. Software updates often enable new features like VoLTE. Android: Open Settings > System > Software update (path may vary) Check for updates and install any available iPhone: Go to Settings > General > Software Update Enable VoLTE in settings Once updated, you'll need to turn on VoLTE in your mobile network settings. The path differs by manufacturer: Android: Open Settings > Network & internet > Mobile network Look for an option like "Enhanced 4G LTE Mode" or "VoLTE" and turn it on iPhone: Go to Settings > Mobile Data > Mobile Data Options Tap "Voice & Data" and select the VoLTE enabled option (e.g. 4G, VoLTE On) Samsung: Tap Settings > Connections > Mobile networks Toggle VoLTE calls Huawei: Tap Settings > Wireless & Networks > Mobile Network Toggle VoLTE calls OPPO: Tap Settings > Dual SIM (or 'SIM card and mobile data' on single SIM models) & Cellular Network Choose SIM 1 or SIM 2 (just SIM on single SIM phones) Nokia: Tap Settings > Network & Internet > Mobile Network > Advanced Toggle Enhanced 4G LTE Mode Motorola: Settings > Mobile network > Mobile data Toggle VoLTE calls Reboot your device After enabling VoLTE, restart your phone to ensure the new settings take effect. If you don't see VoLTE options or have trouble, check your device manufacturer's support for model-specific instructions. Enabling VoLTE will allow you to continue voice calling over 4G after the 3G shutdown, while also accessing data simultaneously, as long as your device supports it. If your device does not have VoLTE capability then it will need to be replaced in order to be able to continue using the service after 3G was switched off.