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Price Promise
As part of upcoming changes to our mobile plans, the $23 Mobile Plan and $29 5G Mobile Plan will be removed for new customers by 29 September 2026. However, for a limited time, you can lock in these plans at today’s price. What is the Price Promise offer? If you join the $23 Mobile Plan or $29 5G Mobile Plan by 29 September 2026, we’ll keep your plan price the same until 31 August 2027. That means: No price changes until 31 August 2027, if you stay on this plan Keep your current plan inclusions Enjoy great value for longer What does this mean for new customers? The $23 and $29 plans are only available until 29 September 2026 If you activate or purchase before this date, you’ll: Be able to continue renewing your plan Lock in your price until 31 August 2027 After the 29 September 2026, these plans will no longer be available for new customers. What does this mean for existing customers? If you’re already on one of these plans, or if you purchase a valid recharge or starter pack before the withdrawal date: You can continue to recharge on the same plan Your price will remain unchanged until 31 August 2027 You'll be notified in advance of any future changes What if I’ve already bought a starter pack or recharge? If you’ve purchased a $23 or $29 Mobile Plan starter pack or recharge by 29 September 2026, and it's still valid: You can still activate it or recharge as normal Once activated or recharged, you’ll be treated as an existing customer You’ll be eligible for the Price Promise until 31 August 2027 What happens if I change plans? If you switch to another plan after 29 September 2026, you won’t be able to return to the $23 or $29 plans The Price Promise only applies when you remain on your current plan Why are these plans being removed? We regularly review our plans to make sure we’re offering great value and keeping up with changes in the market. Key dates to remember: Now and until 29 September 2026: Price Promise offer available 30 September 2026: $23 and $29 Mobile Plans withdrawn for new customers 31 August 2027: Price Promise guaranteed until this date Don’t miss out This is your chance to secure today’s price before these plans are gone. Join now and pay the same price until 31 August 2027.
Read more$289 5G 365 Day Mobile Plan Promotion
Who is eligible? For new customers that purchase an ALDI Mobile $289 5G 365 Day Mobile Plan in-store or online between 15 June 2026 and 5 July 2026. How do I claim my discounted long life plan? When you purchase the $289 5G 365 Day Mobile Plan, the $30 discount is automatically applied at checkout. Will my next recharge also be at $259? No, this is an original recharge offer. After your initial purchase, your next recharge will be at the standard price for your plan, this is currently $289 but may change in the future. Need help? If you believe you should be eligible for this promotion, but cannot see the promotional discount activated in your checkout, you can call us on 1300 989 000 (charges may apply) or you can also send a message using our contact form.
Read moreGlobal Data Pack destinations
You can use this pack in the countries below. Austria, Belgium, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Egypt, Estonia, Fiji, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Latvia, Lithuania, Luxembourg, Macao, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Samoa, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, North Macedonia, Tonga, Türkiye, Nauru, United Arab Emirates, United Kingdom, United States, Vanuatu, Vietnam, Guernsey, Isle of Man, Jersey
Read moreNorth America Data Pack destinations
You can use this pack in the countries below. Canada, Mexico, United States
Read morePacific Data Pack destinations
You can use this pack in the countries below. Fiji, Nauru, New Zealand, Papua New Guinea, Samoa, Tonga, Vanuatu
Read moreAsia Data Pack destinations
You can use this pack in the countries below. Cambodia, China, Hong Kong, India, Indonesia, Japan, Macao, Malaysia, Philippines, Republic of Korea, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam
Read moreGlobal Travel Pack destinations
You can use this pack in the countries below. Austria, Belgium, Canada, China, Croatia, Czech Republic, Denmark, Fiji, Finland, France, Germany, Greece, Guernsey, Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Luxembourg, Malaysia, Nauru, Netherlands, New Zealand, Norway, Papua New Guinea, Philippines, Poland, Portugal, Republic of Korea, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Türkiye, United Kingdom, United States, Vanuatu, Vietnam.
Read moreGlobal Travel Pack calls & SMS inclusions
Includes standard voice calls and SMS while roaming in eligible destinations, including receiving calls. Excludes calls to premium, special or non-standard numbers (such as satellite numbers, directory services and operator-assisted calls).
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Switching to ALDI Mobile made easy
A step-by-step guide to seamlessly transitioning to ALDI Mobile and enjoying hassle-free service. Making the switch to a new mobile provider might seem daunting, but with ALDI Mobile, the process is straightforward and hassle-free. Whether you're looking to save money, get better value, or simply try something different, this guide will walk you through everything you need to know about switching to ALDI Mobile. Check your device compatibility Before making the switch, ensure your phone is compatible with the ALDI Mobile network. Most unlocked 4G and 5G phones will work perfectly, but it's worth confirming first. Your device needs to support VoLTE for calls, including emergency calls, as the 3G network is no longer available. If you're unsure about your phone's compatibility, check your device specifications or contact our customer service team. Choose the right plan ALDI Mobile offers a range of plans to suit different needs and budgets. Take a moment to consider your typical usage: How much data do you use each month? Do you make international calls? Are you looking for a plan just for yourself, or for your family too? Our Mobile Plans include unlimited standard calls and SMS to Australian numbers, plus unlimited calls and SMS to 20 popular international destinations. The main difference between plans is the data allowance, so focus on finding one that matches your typical usage. Remember, all our plans run on a true 30-day cycle (not 28 days like many competitors), giving you better value throughout the year. Purchase your ALDI Mobile SIM You can purchase an ALDI Mobile SIM card in several ways: In-store at any ALDI supermarket Online through the ALDI Mobile website SIM cards are available as a trio-cut SIM that can be adjusted to fit any phone. If purchasing in-store, you can pick up a SIM kit along with your regular shopping. Activate your SIM Once you have your ALDI Mobile SIM card, activation is simple: Visit the ALDI Mobile website or download the ALDI Mobile app Select "Activate SIM" and follow the prompts Enter your SIM card number (found on the SIM card packaging) Choose your preferred plan Complete the payment process During activation, you'll need to provide some personal information for identity verification purposes, as required by Australian law. Have your ID ready to make this process smooth. Keep your existing number If you want to keep your current phone number (known as "porting"), you can request this during the activation process. You'll need: Your current phone number Account details from your current provider for post-paid Date of birth registered with your current provider for pre-paid services The porting process typically takes between a few minutes and one business day to complete. During this time, you might experience a brief service interruption when the number is being transferred. For security reasons, you'll receive a verification code to confirm it's really you requesting the transfer. This protects your account from unauthorized transfers. Set up your phone Once your SIM is activated and your number has been ported (if applicable), it's time to set up your phone: Insert your ALDI Mobile SIM card into your phone Restart your device Your phone should automatically connect to the network If prompted, enter the PIN for your SIM (usually provided in the packaging) You might need to manually configure your APN settings if your phone doesn't automatically connect to data services. The ALDI Mobile website and app provide step-by-step instructions for different phone models. Download the ALDI Mobile app For the best experience, download the ALDI Mobile app from the App Store or Google Play. The app allows you to: Check your balance and usage Recharge your service Set up auto recharge Add data top-ups if needed Manage your account details The app makes it easy to stay on top of your usage and ensure you never unexpectedly run out of service. Set up Auto Recharge (optional) To ensure uninterrupted service, consider setting up Auto Recharge. This feature automatically renews your plan when it expires, so you don't have to remember to manually recharge. Auto recharge also helps you maintain your data rollover benefits by ensuring you recharge within the required timeframe. You can easily set this up through the ALDI Mobile app or website. Enjoy your ALDI Mobile service That's it! You're now set up with ALDI Mobile and can enjoy: Reliable coverage on the Telstra Wholesale Network No bill shock with our prepaid model No lock-in contracts Unlimited data rollover on eligible plans True 30-day expiry periods Competitive pricing If you ever need assistance, ALDI Mobile's customer service team is available to help with any questions or issues you might encounter. Common questions about switching Will I lose service during the switch?You might experience a brief service interruption when your number is being ported, but this typically lasts only a short time. Can I switch if I'm still in a contract with another provider?Yes, but you may need to pay out any remaining contract fees with your current provider. ALDI Mobile doesn't cover these costs. What happens to my current plan's inclusions?Any unused inclusions from your previous provider won't transfer to ALDI Mobile. Consider using these up before switching. Can I try ALDI Mobile without changing my number?Yes, you can activate an ALDI Mobile SIM with a new number to try the service before deciding whether to port your existing number to a new SIM. Switching to ALDI Mobile is a straightforward process that can be completed in just a few steps. With our competitive pricing, reliable network, and customer-friendly features like unlimited data rollover, you'll wonder why you didn't make the switch sooner. Get started with ALDI Mobile today
How do I enable VoLTE (4G voice calling) on my device?
To continue accessing the network and being able to make voice calls after 3G shut down on 28 October 2024, devices need to support VoLTE (Voice over LTE/4G voice calling/HD calls). Here are the steps to enable it: Check for software updates First, ensure your device is running the latest software version from the manufacturer. Software updates often enable new features like VoLTE. Android: Open Settings > System > Software update (path may vary) Check for updates and install any available iPhone: Go to Settings > General > Software Update Enable VoLTE in settings Once updated, you'll need to turn on VoLTE in your mobile network settings. The path differs by manufacturer: Android: Open Settings > Network & internet > Mobile network Look for an option like "Enhanced 4G LTE Mode" or "VoLTE" and turn it on iPhone: Go to Settings > Mobile Data > Mobile Data Options Tap "Voice & Data" and select the VoLTE enabled option (e.g. 4G, VoLTE On) Samsung: Tap Settings > Connections > Mobile networks Toggle VoLTE calls Huawei: Tap Settings > Wireless & Networks > Mobile Network Toggle VoLTE calls OPPO: Tap Settings > Dual SIM (or 'SIM card and mobile data' on single SIM models) & Cellular Network Choose SIM 1 or SIM 2 (just SIM on single SIM phones) Nokia: Tap Settings > Network & Internet > Mobile Network > Advanced Toggle Enhanced 4G LTE Mode Motorola: Settings > Mobile network > Mobile data Toggle VoLTE calls Reboot your device After enabling VoLTE, restart your phone to ensure the new settings take effect. If you don't see VoLTE options or have trouble, check your device manufacturer's support for model-specific instructions. Enabling VoLTE will allow you to continue voice calling over 4G after the 3G shutdown, while also accessing data simultaneously, as long as your device supports it. If your device does not have VoLTE capability then it will need to be replaced in order to be able to continue using the service after 3G was switched off.
Brazil
Canada
China
France
Germany
Hong Kong
India
Indonesia
Ireland
Israel
Japan
Malaysia
Mexico
New Zealand
Norway
Singapore
South Korea
Thailand
UK
USA
Andorra
Bangladesh
Belgium
Bulgaria
Chile
Cyprus
Denmark
French Guiana
Greece
Guam
Hungary
Iceland
Italy
Luxembourg
Malta
Netherlands
Pakistan
Puerto Rico
Peru
Romania
Slovakia
South Africa
Spain
Sweden
Argentina
Poland
Portugal
Switzerland
Taiwan
Turkey