Compatible device
Check if your phone supports eSIM technology. Most newer smartphones offer this feature. Visit device manufacturer's websites to confirm compatibility.
eSIM technology lets you activate a service instantly on compatible devices. No waiting for delivery, no plastic waste - just scan a QR code, install the eSIM profile and you're connected. Experience the convenience of digital activation with the same reliable coverage and great value plans that ALDI Mobile is known for. It's mobile service, simplified.
In order to use eSIM, you will need a compatible device, an ALDI Mobile plan, and to follow our simple activation process when the service launches.
Check if your phone supports eSIM technology. Most newer smartphones offer this feature. Visit device manufacturer's websites to confirm compatibility.
All ALDI Mobile plans will be available with eSIM, including our 5G options. Choose from our range of prepaid plans options, all with the same great value you expect.
Set up online and get a QR code instantly. No delivery or visiting a store needed. With or without a starter pack, giving you complete flexibility from the start.
eSIM technology is changing how we connect, offering convenience and flexibility that traditional SIM cards can't match
Get connected immediately without waiting for a physical SIM card to arrive. Simply scan the QR code we send and you're ready to go within minutes. Perfect for when you need service quickly or when traveling. Activate your service exactly when and where you need it, without waiting for postal delivery.
Activate an eSIM without purchasing a starter pack. New customers can apply voucher codes or credit from an existing starter pack during setup. Already with ALDI Mobile? Your current PAYG credit and plan will transfer from physical SIM to eSIM. Activate your way, no extra starter pack required.
eSIM eliminates the need for plastic SIM cards and packaging, reducing environmental impact. By choosing eSIM, you're helping reduce plastic waste and supporting more sustainable telecommunications. A small change in how you connect can make a meaningful difference to our planet. Join us for a more sustainable mobile experience.
When activating with a starter pack, you can use your voucher code during the eSIM setup process. Your physical SIM from the starter pack won't be activated.
Your entire service, including number, plan, and credit, transfers to the eSIM. The physical SIM permanently deactivates and should be disposed of responsibly.
Your service can only exist on one SIM at a time. You cannot split a service between physical SIM and eSIM or use both simultaneously for the same number.
Whether you're activating a new service or changing an existing one, eSIM offers flexible options for different situations
New individual service
Choose eSIM during signup and receive your QR code immediately.
Family Plan owner
Select which services use eSIM. Each eSIM service receives its own QR code.
Family Plan user
Select eSIM during activation. The Family Plan owner must send an invitation after your service activates.
Physical SIM to eSIM
Request a swap to receive a QR code. Your physical SIM deactivates once the eSIM activates.
eSIM to physical SIM
Buy a SIM card online or in-store, then enter its details in My ALDI Mobile and the eSIM will deactivate.
eSIM to eSIM
Request a new QR code when changing devices or if your device is lost or stolen.
Service transfer
Your entire service transfers between SIMs, including your number, plan and credit.
No dual use
Your service cannot exist on both SIM types simultaneously.
Automatic transition
No need to recharge or select a new plan after swapping – everything transfers automatically.
Once you receive your eSIM QR code:
On desktop
Use your mobile device camera to scan the QR code displayed on your screen.
On mobile device
There are two ways to install from a mobile device:
Once the eSIM profile is downloaded your device will guide you through the installation process. Once complete, your service will activate automatically.
For Family Plan users, remember that your service won't work for calls, messages or data until you accept the Family Plan invitation or add a plan or credit. If no action is taken within 10 days, the service will expire.
Answers to common questions relating to our upcoming eSIM service:
An eSIM is a digital SIM built into your phone that works just like a physical SIM card but without the plastic. It connects you to our network without needing to insert anything into your device. You'll receive a QR code by email that you scan with your phone to activate your service.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
eSIMs offer several advantages over physical SIMs: no waiting for delivery, they're quick to lose, and easy to set up. They're also better for the environment with no plastic waste. You can activate your service as soon as you receive the QR code by email, making it that much easier to get your service up and running quickly.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
We're getting ready to launch eSIM in October 2025. That means no more waiting for a SIM card in the post - you'll be able to get connected by simply scanning a QR code on your smartphone screen. It's the same great value you know from ALDI Mobile, just a quicker, smarter way to get started.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
Not all phones work with eSIM. Before ordering or switching to eSIM, check if yours is compatible.
Most newer iPhones, Samsung Galaxy and Google Pixel phones since ~2020 support eSIM, but older models may not. If your phone isn't compatible, you'll need a physical SIM card instead.
The easiest way to check is to dial *#06# on your phone. If you see an "EID" number, your phone likely supports eSIM. It's important to note that this check isn't always definitive though. Some phones (particularly those with specialist regional software) may show an EID but still have limited eSIM functionality in Australia.
Check your phone manufacturer's website for specifications mentioning "eSIM" or "dual SIM (eSIM)" support.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
Many newer phones support dual SIM functionality, allowing you to use both a physical SIM and an eSIM at the same time. This is useful if you want to use different numbers on one device, perhaps one for personal use and one for work, or a local number when travelling. Note that this depends on your specific ALDI Mobile service or a plan from another provider.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
When you switch to an eSIM, your physical SIM will be permanently deactivated and can't be used again. Your entire service, including your phone number, plan, and any remaining credit, transfers to the eSIM. You should dispose of your old physical SIM card properly.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
If you have an ALDI Mobile physical SIM and want to switch to eSIM, your number, credit and plan remain the same. You can order a physical SIM through our website or buy one from an ALDI store. Contact our Customer Service team to switch back to a physical SIM. This service can only exist on one SIM type at a time.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
If you get a new compatible phone, you'll need a new eSIM. Log into your My ALDI Mobile account to request a new eSIM for your SIM swap service. We'll send you a new QR code to scan on your new phone. Your phone number and plan remain the same.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
If you remove your eSIM from your phone by mistake, don't worry. Log into your My ALDI Mobile account or contact our Customer Service team to request a replacement QR code. We'll email you a new one so you can set up your service again.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
If your phone is lost or stolen, contact us immediately to suspend your service. When you get a replacement phone, you can request a SIM swap via My ALDI Mobile, or contact us and we can issue a new eSIM QR code for you to activate on your new device. Your phone number and any remaining plan inclusions will transfer to the new eSIM.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
eSIMs work with all ALDI Mobile plans, including our Family Plans. If you're the Owner of a Family Plan, you can use an eSIM for your service, and your Users can choose an eSIM or physical SIM depending on their device compatibility and preference. Each eSIM service receives its own QR code. Note that Family Plan Users selected during activation will remember that the Family Plan Owner needs to send an invitation after the service activates.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
You can activate an eSIM without visiting a physical store. New customers can order online, so you don't need to visit a store or wait for delivery. New customers can apply voucher codes received from an existing starter pack during initial set-up. If you're already using ALDI Mobile, your current PAYG credit and plan will transfer from your physical SIM to your new eSIM when you perform a SIM swap via My ALDI Mobile.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
If you've purchased an ALDI Mobile starter pack but prefer to activate with eSIM instead of the physical SIM, you can still use the voucher code included in your starter pack during the eSIM activation process.
When choosing eSIM activation, you won't need to enter the activation code from the physical SIM. Your voucher code can be applied during your eSIM activation or a future physical SIM activation. However, once you've used the voucher code, it can't be used again for another service only and can't be used again.
Remember that if your starter pack remains valid for activating a completely new service in the future. You'll need the activation code printed on the SIM card for this process. However, if you've already used the voucher code for an eSIM activation, the physical SIM can't then be pre-loaded credit when activating. You'll need to do a plan or PAYG credit to this new service.
Remember that a voucher code from your one SIM starter pack can only be used once. The voucher code in your starter pack can only be applied to one service, whether that's an eSIM or physical SIM service.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
Switching to eSIM, you're helping reduce plastic waste from SIM cards and packaging, supporting more sustainable telecommunications. This small change to how you connect makes a significant difference to our planet by reducing environmental impact.
Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.
eSIM service is scheduled to launch in October 2025. Before purchasing an eSIM, ensure your device is compatible. Most newer smartphones support eSIM, but some models may have limitations.
To activate an eSIM, your device must be eSIM compatible, connected to Wi-Fi or mobile data during setup, and not locked to another carrier. You generally will require another device or a compatible photo gallery or app to scan the emailed QR activation code, so make sure you have access to these before commencing activation.
Your entire service transfers between SIMs, including your number, plan and credit. Your service cannot exist on both SIM types simultaneously. You cannot split a service between physical SIM and eSIM or use both simultaneously for the same number. There's no need to recharge or select a new plan after swapping – everything transfers automatically.
When activating with a starter pack, you can transfer your credit to your new eSIM. Your physical SIM may be deactivated and unable to be used again, depending upon the underlying PAYG product applied to the activation code.
For SIM swaps, your entire service, including number, plan, and credit, transfers to the eSIM. The physical SIM permanently deactivates and should be disposed of responsibly.