Maximise your savings with ALDI Mobile plans
Getting the most value from your mobile plan doesn't have to be complicated. With ALDI Mobile, you can enjoy great savings without sacrificing quality or coverage. Here's how to make sure you're getting the best deal for your needs. Know what you actually need Understanding your usage patterns is the first step to saving money. Most Australians don't use all the data included in their plan, meaning they could be paying for more than necessary. Take a moment to check your actual usage over the past few months. The ALDI Mobile app makes this easy – you can quickly see how much data you're using, along with call and text patterns. If you're consistently using less than 70% of your data allowance, you might be better off on a lower-cost plan. Remember, all our Mobile Plans include unlimited standard calls and SMS to Australian numbers, plus unlimited calls and SMS to 20 popular international destinations. The main difference between plans is the data allowance, so getting this right is key to maximising value. Take advantage of our 30-day expiry Unlike many competitors who operate on 28-day cycles, ALDI Mobile plans run on true 30-day expiry periods. This simple difference adds up to significant savings over time – effectively giving you an extra month of service each year compared to 28-day plans. When comparing prices with other providers, remember to factor in this difference. A plan that seems slightly more expensive might actually offer better value when you consider the longer expiry period. Never lose your unused data With ALDI Mobile's unlimited data rollover, the data you pay for stays yours. When you recharge with the same Mobile Plan, Family Plan or Super Pack within 24 hours of expiry, your unused data rolls over. This feature is particularly valuable if your data usage varies from month to month. Instead of paying for a larger plan to cover occasional heavy usage periods, you can stick with a more affordable plan and build up a data buffer during lighter usage months. Set up Auto Recharge for uninterrupted service Running out of credit at an inconvenient time can be frustrating. With auto recharge, your plan automatically renews when it expires, ensuring you stay connected without having to remember manual top-ups. Beyond the convenience, auto recharge helps you maintain your data rollover benefits by ensuring you recharge within the required timeframe. It's a simple way to maximise the value of your plan while minimising hassle. Consider a Family Plan for household savings If multiple people in your household need mobile service, our Family Plans can offer substantial savings. Designed for 2-6 users, these plans pool data while providing individual call and text allowances. The shared data approach means you're less likely to have unused data across multiple plans – instead, heavier users can draw from the pool when needed, while lighter users contribute to the shared resource. Bring your own device All ALDI Mobile plans are SIM-only prepaid plans, meaning you can bring your existing phone and avoid the often hidden costs of handset repayments. If you've recently paid off a phone with another provider, switching to ALDI Mobile could significantly reduce your monthly mobile expenses. Even if you're looking for a new phone, consider purchasing it outright and pairing it with an ALDI Mobile plan – the long-term savings often outweigh the initial investment. Use Wi-Fi strategically Make your mobile data go further by connecting to Wi-Fi whenever possible. Download or update apps, back up photos, and stream video content while connected to Wi-Fi to minimise mobile data usage. For security, always verify the network's legitimacy before connecting, especially in public places. At home, confirm your Wi-Fi connection has an unlimited data plan to prevent unexpected charges. Regularly reassess your plan Your mobile needs can change over time. Set a calendar reminder to review your usage in the My ALDI Mobile self-care portal every few months and adjust your plan accordingly. With no lock-in contracts, ALDI Mobile makes it easy to move between plans as your needs change. The freedom to switch plans means you never need to pay for more than you use – if you find yourself consistently under or over your data allowance, simply change to a more suitable plan for your next recharge. The bottom line Maximising savings with ALDI Mobile comes down to choosing the right plan for your needs, taking advantage of features like data rollover and auto recharge, and being mindful of your usage patterns. With reliable coverage on the Telstra Wholesale Network, no bill shock, and straightforward pricing, ALDI Mobile delivers what matters – quality service at competitive prices, without the complexity. Find the perfect plan for your needs
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What's new at ALDI Mobile?
We've been busy behind the scenes making some exciting changes to ALDI Mobile. If you've visited us recently, you might have noticed things look a bit different. That's because we've just rolled out a fresh new look that better aligns with the ALDI brand you know and trust. A new name and look First things first – we've officially changed our name from "ALDI Mobile" to "ALDI Mobile". It might seem like a small change, but it's part of our commitment to keeping things simple and consistent. Our new branding features improved usability, updated fonts and a refreshed colour palette that makes things easier to read and navigate. We've also introduced a new logo that reflects the modern, straightforward service we aim to provide. Easier online experience We know your time is valuable, so we've made significant improvements to our website. The updated design makes buying online simpler and more intuitive. Whether you're looking to switch to ALDI Mobile or add a new service to your existing account, you'll find the process more straightforward than ever. The My ALDI Mobile self-service portal also receives an upgrade, giving you better control over your service. Need to check your data usage or make a quick recharge? The improved mobile app makes these everyday tasks hassle-free. More to come While we're excited about these changes, they're just the beginning. We've got bigger updates in the pipeline that we can't wait to share with you. Keep an eye on our website for announcements about what's next for ALDI Mobile. Stay tuned – the best is yet to come.
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ALDI Mobile operates on the Telstra Wholesale network
When choosing a mobile provider, network reliability can be more important than price. ALDI Mobile gives you the best of both worlds by operating on the Telstra Wholesale Network – Australia's trusted mobile network with extensive coverage across the country. Here's what you need to know about our network coverage and how it keeps you connected. Australia's trusted network ALDI Mobile is a part of something bigger. The Telstra Wholesale Mobile Network provides 4G coverage to most Australians, with 5G also available in many locations. With this extensive coverage, you can make calls, send texts, and access data with confidence. For those who live in or frequently travel to regional areas, this reliable coverage is particularly valuable, giving you peace of mind that you'll stay connected when it matters. Understanding mobile speeds ALDI Mobile plans come with generous data allowances and competitive speed caps. Depending on your plan, you'll have a maximum potential download speed that ensures smooth performance for everyday activities. These speeds are more than sufficient for browsing, streaming, video calls, and social media. Even our plans with lower speed caps provide excellent performance for regular usage, while higher-tier plans offer even faster speeds for more demanding applications. Factors that influence your actual speeds It's important to understand that mobile speeds can vary based on several factors: Your location and any obstructions between your device and the base station Distance from the nearest base station Local weather conditions like extreme heat or heavy rain Network congestion during busy periods Your device's compatibility and configuration The speed cap applied to your plan For the best experience, ensure your device is 4G or 5G compatible with VoLTE emergency calling capability. This is essential not just for data but for making calls, including emergency calls. 5G access with selected plans ALDI Mobile offers 5G access on selected plans, giving you even faster speeds in 5G coverage areas. To access 5G, you'll need a 5G-enabled plan, a compatible device, and to be within a 5G coverage area. 5G coverage is continually expanding, particularly in metropolitan areas. If you frequently use data-intensive applications or simply want the fastest available speeds, our 5G-enabled plans are worth considering. Check your coverage Before choosing a plan, it's always a good idea to check coverage in the areas where you'll be using your phone most frequently. ALDI Mobile provides a coverage map tool that lets you see the expected coverage at your home, workplace, or other important locations. This helps ensure you'll have reliable service where you need it most. Remember that indoor coverage may differ from outdoor coverage due to building materials and other factors. Device compatibility matters To connect to the network, you'll need a 4G or 5G device with VoLTE emergency calling capability. This is particularly important since the 3G network closure, as some older phones can no longer make emergency calls. If you're unsure about your device's compatibility, check the specifications or contact our customer service team for assistance. Having a compatible device ensures you can take full advantage of the network's capabilities. No bill shock, just reliable service One of the best things about ALDI Mobile is that you get reliable network coverage without the worry of bill shock. Our prepaid model means you always know exactly what you're spending, with no unexpected charges. Combined with features like unlimited data rollover and auto recharge, you can enjoy consistent connectivity on a trusted network without constantly monitoring your usage or worrying about costs. Finding the right plan for your coverage needs All ALDI Mobile plans operate on the same reliable Telstra Wholesale Network, so your coverage will be consistent regardless of which plan you choose. The main differences between plans are the data allowances, speed caps, and whether 5G access is included. If you're primarily concerned with having reliable service in more places, any ALDI Mobile plan will give you access to the extensive Telstra Wholesale Network coverage. If speed is also important to you, consider one of our plans with higher speed caps or 5G access. The bottom line ALDI Mobile combines the reliability of the Telstra Wholesale Network with competitive pricing and straightforward plans. You get extensive coverage across Australia, with no lock-in contracts and no bill shock. Whether you're making calls, sending texts, or using data, you can count on ALDI Mobile to keep you connected with a network you can trust. Check coverage in your area
Read moreToll free roaming calls & SMS for customers in New Caledonia
ALDI Mobile understands some of our customers may currently be roaming in New Caledonia during the recent unrest and riots in the region. Staying in touch with loved ones is crucial during such times. For this reason, we are offering toll free voice calls and SMS from 12:01am 24 May 2024 until 12:01am 30 May 2024 (AEST) for customers with International Roaming enabled on their service when roaming in New Caledonia. This includes: Toll free voice calls and SMS from New Caledonia to Australian local numbers Toll free voice calls and SMS from New Caledonia to New Caledonian local numbers Please note that customers must have International Roaming provisioned to be eligible. This support does not cover MMS or data usage. We hope this provides some relief for customers caught up in the unrest to stay connected with their loved ones during this difficult period.
Read moreWhat is my device's IMEI?
An IMEI (International Mobile Equipment Identity) is a unique 15-digit number that identifies individual mobile devices. It acts like a serial number for your phone and is used to verify and distinguish devices. How to find your IMEI number: Dial a Code: Dial *#06# on your phone. The IMEI number should automatically appear on the screen. Device settings: For Android: Go to 'Settings' > 'About Phone' > 'Status' > 'IMEI Information'. For iOS: Go to 'Settings' > 'General' > 'About', and scroll down to find the IMEI. Physical check: The IMEI is often printed on the back of the device, under the battery compartment, or on the SIM tray. Device packaging: The IMEI number is usually also printed on the phone's original packaging box.
Read moreProviding free calls to Israel & Palestine
ALDI Mobile understands the importance of staying connected with family and friends in the Middle East during this time. That's why we're making voice calls and SMS free from Australia to Israel and the Palestinian Territories. Free calling period: 11 October 2023 to 30 June 2025 Important information: Your mobile service must be active Calls are free from Australia only (roaming calls overseas are not included) Due to infrastructure damage in the region, some calls or SMS might not connect Free calls and SMS may not appear in your usage summary No action required - charges are automatically waived Please note that while infrastructure damage may affect connectivity, we're committed to making your international calling experience as simple and stress-free as possible. After this offer expires, standard call and SMS rates will apply.
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How does the 10 Year Anniversary - 10GB Bonus Data work?
From 23 August until 22 September 2023, ALDI Mobile is offering a bonus data promotion to new and existing customers on a plan. How do I claim the offer? If you ordered online, or purchased your SIM in store between 23 August and 22 September 2023, and activated an eligible plan, you'll be eligible for the promotion. If you an existing customer, simply recharge with an eligible plan between 23 August and 22 September 2023, and you will be eligible for the promotion. If you buy a starter pack online, it may take up to 10 business days to arrive. If you're worried about the time it will take for your starter pack to arrive, you can always visit one of our stores to purchase one instead. Click here to find the store nearest to you. Please note that bonus data will be added to your data rollover balance, on top of your regular plan. You’ll receive bonus data only on your first recharge or activation during the promotional period. Which plans are eligible? Mobile Plans: $10 (14 day validity), $15, $17, $20, $25, $28, $30, $38, $45, $48, and $55 5G Mobile Plans Family Plans: $45, $80, and $110 Family Plans Data Plans: $15, $30, $65, $95, $240, and $365 Data Plans Super Packs: $99, $159, $189, $249, $299, and $499 1 Year Super Packs How do I claim my bonus data? When you perform an eligible recharge, your bonus data will be automatically added to your data rollover balance. What do I do if I didn't get my bonus data? If you believe you should be eligible for this offer, but cannot see that bonus data has been added to your rollover balance, please send us an eSupport message from your online account.
Read moreMay - July 2023 Bonus Data Promotion
We're running a bonus data promotion that ends on 31 July 2023. If you want to take advantage of this promotion, make sure you activate a new service on our $35 or $45 or $55 5G Mobile Plan, or one of our Family Plans by 31 July 2023.If you buy a starter pack online, it may take up to 10 business days to arrive. As long as you ordered before 31 July 2023, and activate your plan by 14th August 2023, you'll still be eligible for the promotion.If you're worried about the time it will take for your starter pack to arrive, you can always visit one of our stores to purchase one instead. Click here to find the store nearest to you.To learn more about our bonus data promotion, click here for our Mobile Plans or here for our Family Plans.
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Switching to ALDI Mobile made easy
A step-by-step guide to seamlessly transitioning to ALDI Mobile and enjoying hassle-free service. Making the switch to a new mobile provider might seem daunting, but with ALDI Mobile, the process is straightforward and hassle-free. Whether you're looking to save money, get better value, or simply try something different, this guide will walk you through everything you need to know about switching to ALDI Mobile. Check your device compatibility Before making the switch, ensure your phone is compatible with the ALDI Mobile network. Most unlocked 4G and 5G phones will work perfectly, but it's worth confirming first. Your device needs to support VoLTE for calls, including emergency calls, as the 3G network is no longer available. If you're unsure about your phone's compatibility, check your device specifications or contact our customer service team. Choose the right plan ALDI Mobile offers a range of plans to suit different needs and budgets. Take a moment to consider your typical usage: How much data do you use each month? Do you make international calls? Are you looking for a plan just for yourself, or for your family too? Our Mobile Plans include unlimited standard calls and SMS to Australian numbers, plus unlimited calls and SMS to 20 popular international destinations. The main difference between plans is the data allowance, so focus on finding one that matches your typical usage. Remember, all our plans run on a true 30-day cycle (not 28 days like many competitors), giving you better value throughout the year. Purchase your ALDI Mobile SIM You can purchase an ALDI Mobile SIM card in several ways: In-store at any ALDI supermarket Online through the ALDI Mobile website SIM cards are available in standard, micro, and nano sizes, or as a trio-cut SIM that can be adjusted to fit any phone. If purchasing in-store, you can pick up a SIM kit along with your regular shopping. Activate your SIM Once you have your ALDI Mobile SIM card, activation is simple: Visit the ALDI Mobile website or download the ALDI Mobile app Select "Activate SIM" and follow the prompts Enter your SIM card number (found on the SIM card packaging) Choose your preferred plan Complete the payment process During activation, you'll need to provide some personal information for identity verification purposes, as required by Australian law. Have your ID ready to make this process smooth. Keep your existing number If you want to keep your current phone number (known as "porting"), you can request this during the activation process. You'll need: Your current phone number Account details from your current provider for post-paid Date of birth registered with your current provider for pre-paid services The porting process typically takes between a few minutes and one business day to complete. During this time, you might experience a brief service interruption when the number is being transferred. For security reasons, you'll receive a verification code to confirm it's really you requesting the transfer. This protects your account from unauthorized transfers. Set up your phone Once your SIM is activated and your number has been ported (if applicable), it's time to set up your phone: Insert your ALDI Mobile SIM card into your phone Restart your device Your phone should automatically connect to the network If prompted, enter the PIN for your SIM (usually provided in the packaging) You might need to manually configure your APN settings if your phone doesn't automatically connect to data services. The ALDI Mobile website and app provide step-by-step instructions for different phone models. Download the ALDI Mobile app For the best experience, download the ALDI Mobile app from the App Store or Google Play. The app allows you to: Check your balance and usage Recharge your service Set up auto recharge Add data top-ups if needed Manage your account details The app makes it easy to stay on top of your usage and ensure you never unexpectedly run out of service. Set up Auto Recharge (optional) To ensure uninterrupted service, consider setting up Auto Recharge. This feature automatically renews your plan when it expires, so you don't have to remember to manually recharge. Auto recharge also helps you maintain your data rollover benefits by ensuring you recharge within the required timeframe. You can easily set this up through the ALDI Mobile app or website. Enjoy your ALDI Mobile service That's it! You're now set up with ALDI Mobile and can enjoy: Reliable coverage on the Telstra Wholesale Network No bill shock with our prepaid model No lock-in contracts Unlimited data rollover on eligible plans True 30-day expiry periods Competitive pricing If you ever need assistance, ALDI Mobile's customer service team is available to help with any questions or issues you might encounter. Common questions about switching Will I lose service during the switch?You might experience a brief service interruption when your number is being ported, but this typically lasts only a short time. Can I switch if I'm still in a contract with another provider?Yes, but you may need to pay out any remaining contract fees with your current provider. ALDI Mobile doesn't cover these costs. What happens to my current plan's inclusions?Any unused inclusions from your previous provider won't transfer to ALDI Mobile. Consider using these up before switching. Can I try ALDI Mobile without changing my number?Yes, you can activate an ALDI Mobile SIM with a new number to try the service before deciding whether to port your existing number to a new SIM. Switching to ALDI Mobile is a straightforward process that can be completed in just a few steps. With our competitive pricing, reliable network, and customer-friendly features like unlimited data rollover, you'll wonder why you didn't make the switch sooner. Get started with ALDI Mobile today
How do I enable VoLTE (4G voice calling) on my device?
To continue accessing the network and being able to make voice calls after 3G shut down on 28 October 2024, devices need to support VoLTE (Voice over LTE/4G voice calling/HD calls). Here are the steps to enable it: Check for software updates First, ensure your device is running the latest software version from the manufacturer. Software updates often enable new features like VoLTE. Android: Open Settings > System > Software update (path may vary) Check for updates and install any available iPhone: Go to Settings > General > Software Update Enable VoLTE in settings Once updated, you'll need to turn on VoLTE in your mobile network settings. The path differs by manufacturer: Android: Open Settings > Network & internet > Mobile network Look for an option like "Enhanced 4G LTE Mode" or "VoLTE" and turn it on iPhone: Go to Settings > Mobile Data > Mobile Data Options Tap "Voice & Data" and select the VoLTE enabled option (e.g. 4G, VoLTE On) Samsung: Tap Settings > Connections > Mobile networks Toggle VoLTE calls Huawei: Tap Settings > Wireless & Networks > Mobile Network Toggle VoLTE calls OPPO: Tap Settings > Dual SIM (or 'SIM card and mobile data' on single SIM models) & Cellular Network Choose SIM 1 or SIM 2 (just SIM on single SIM phones) Nokia: Tap Settings > Network & Internet > Mobile Network > Advanced Toggle Enhanced 4G LTE Mode Motorola: Settings > Mobile network > Mobile data Toggle VoLTE calls Reboot your device After enabling VoLTE, restart your phone to ensure the new settings take effect. If you don't see VoLTE options or have trouble, check your device manufacturer's support for model-specific instructions. Enabling VoLTE will allow you to continue voice calling over 4G after the 3G shutdown, while also accessing data simultaneously, as long as your device supports it. If your device does not have VoLTE capability then it will need to be replaced in order to be able to continue using the service after 3G was switched off.
Brazil +55
Canada +1
China +86
France +33
Germany +49
Hong Kong +852
India +91
Indonesia +62
Ireland +353
Israel +972
Japan +81
Malaysia +60
Mexico +52
New Zealand +64
Norway +47
Singapore +65
South Korea +82
Thailand +66
UK +44
USA +1
Andorra +376
Bangladesh +880
Belgium +32
Bulgaria +359
Chile +56
Cyprus +357
Denmark +45
French Guiana +594
Greece +30
Guam +1671
Hungary +36
Iceland +354
Italy +39
Luxembourg +352
Malta +356
Netherlands +31
Pakistan +92
Puerto Rico +1787 or +1939
Peru +51
Romania +40
Slovakia +421
South Africa +27
Spain +34
Sweden +46
Argentina +54
Poland +48
Portugal +351
Switzerland +41
Taiwan +886
Turkey +90