Product Updates
$199 1 Year Super Pack - Withdrawal of, and offer to the $229 1 Year Super Pack
From 24 September 2025 we will be withdrawing the $199 1 Year Super Pack. Customers on this plan will be offered the $229 1 Year Super Pack as a replacement. This FAQ provides information about this change and how it will affect you. Plan comparison: Detail $199 1 Year Super Pack $229 1 Year Super Pack Price per recharge $199 $229 Expiry 365 days 365 days Network 4G 4G Data allowance 199GB 250GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Standard MMS to Australian numbers 12,000 12,000 Q: What is happening to the $199 1 Year Super Pack? A: The $199 1 Year Super Pack will no longer be available starting from 24 September 2025. Existing customers will be offered the $229 1 Year Super Pack as an alternative. Q: What happens if I am currently on the $199 1 Year Super Pack? A: Existing services on the $199 1 Year Super Pack will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $229 1 Year Super Pack on your first recharge from 24 September 2025. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025. Q: What happens to my Data Rollover balance? A: If you are on the $199 1 Year Super Pack and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan. Q: What if I have a $199 1 Year Super Pack recharge voucher that's still valid? A: If you have an unused $199 1 Year Super Pack recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $229 1 Year Super Pack on your first recharge from 24 September 2025. Q: What are my other Super Pack recharge options? From 24 September 2025 you will have access to the following Super Packs: Detail $189 1 Year Super Pack* $229 1 Year Super Pack $299 1 Year Super Pack $499 1 Year Super Pack Price per recharge $189 $229 $299 $499 Expiry 365 days 365 days 365 days 365 days Network 4G 4G 4G 4G Data allowance 165GB 250GB 350GB 1,000GB Data Rollover Unlimited Unlimited Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Unlimited Unlimited Standard MMS to Australian numbers 12,000 12,000 12,000 12,000 *If you choose to recharge with the $189 1 Year Super Pack within 24 hours of your $199 1 Year Super Pack expiry (or earlier), you will maintain your data rollover allowance. This is applicable till 23 September 2026. For full details on rates and terms, consult the relevant Critical Information Summaries.
Read more$169 1 Year Super Pack will become the $189 1 Year Super Pack
From 24 September 2025 we will be increasing the price of the $169 1 Year Super Pack to $189, we will also increase your data inclusions from 138GB to 165GB. This FAQ provides information about this change and how it will affect you. Plan comparison: Detail $169 1 Year Super Pack $189 1 Year Super Pack Price per recharge $169 $189 Expiry 365 days 365 days Network 4G 4G Data allowance 138GB 165GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Standard MMS to Australian numbers 12,000 12,000 Q: What is happening to the $169 1 Year Super Pack? A: The $169 1 Year Super Pack will become the $189 1 Year Super Pack from 24 September 2025, and the data inclusions will increase from 138GB to 165GB. Q: What happens if I am currently on the $169 1 Year Super Pack? A: Existing services on the $169 1 Year Super Pack will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $189 1 Year Super Pack on your first recharge from 24 September 2025. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025. Q: What happens to my Data Rollover balance? A: If you are on the $169 1 Year Super Pack and have a Data Rollover balance, this will be maintained as you transition to the new pricing, as long as you recharge within 24 hours of your plans' expiry on a higher plan. Q: What are my other Super Pack recharge options? From 24 September 2025 you will have access to the following Super Packs: Detail $189 1 Year Super Pack $229 1 Year Super Pack $299 1 Year Super Pack $499 1 Year Super Pack Price per recharge $189 $229 $299 $499 Expiry 365 days 365 days 365 days 365 days Network 4G 4G 4G 4G Data allowance 165GB 250GB 350GB 1,000GB Data Rollover Unlimited Unlimited Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Unlimited Unlimited Standard MMS to Australian numbers 12,000 12,000 12,000 12,000 Q: What if I have a $169 1 Year Super Pack starter pack or recharge voucher that's still valid? A: If you have an unused $169 1 Year Super Pack starter pack or recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $189 1 Year Super Pack on your first recharge from 24 September 2025. For full details on rates and terms, consult the relevant Critical Information Summaries.
Read more$119 1 Year Super Pack will become the $139 1 Year Super Pack
From 24 September 2025 we will be increasing the price of the $119 1 Year Super Pack to $139, we will also increase your data inclusions from 60GB to 75GB. This FAQ provides information about this change and how it will affect you. Plan comparison: Detail $119 1 Year Super Pack $139 1 Year Super Pack Price per recharge $119 $139 Expiry 365 days 365 days Network 4G 4G Data allowance 60GB 75GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Standard MMS to Australian numbers 12,000 12,000 Q: What is happening to the $119 1 Year Super Pack? A: The $119 1 Year Super Pack will become the $139 1 Year Super Pack from 24 September 2025, and the data inclusions will increase from 60GB to 75GB. Q: What happens if I am currently on the $119 1 Year Super Pack? A: Existing services on the $119 1 Year Super Pack will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $139 1 Year Super Pack on your first recharge from 24 September 2025. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025. Q: What happens to my Data Rollover balance? A: If you are on the $119 1 Year Super Pack and have a Data Rollover balance, this will be maintained as you transition to the new pricing, as long as you recharge within 24 hours of your plans' expiry on a higher plan. Q: What are my other Super Pack recharge options? From 24 September 2025 you will have access to the following Super Packs: Detail $139 1 Year Super Pack $189 1 Year Super Pack $229 1 Year Super Pack $299 1 Year Super Pack $499 1 Year Super Pack Price per recharge $139 $189 $229 $299 $499 Expiry 365 days 365 days 365 days 365 days 365 days Network 4G 4G 4G 4G 4G Data allowance 75GB 165GB 250GB 350GB 1,000GB Data Rollover Unlimited Unlimited Unlimited Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Unlimited Unlimited Unlimited Standard MMS to Australian numbers 12,000 12,000 12,000 12,000 12,000 Q: What if I have a $119 1 Year Super Pack recharge voucher that's still valid? A: If you have an unused $119 1 Year Super Pack recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $139 1 Year Super Pack on your first recharge from 24 September 2025. For full details on rates and terms, consult the relevant Critical Information Summaries.
Read more$25 Mobile Plan will no longer be available to new customers
From 24 September 2025 the $25 Mobile Plan will no longer be available to new customers. Existing customers on the plan can continue to renew on an ongoing basis, provided you don't switch to another plan (we will let you know in advance if there are future changes to this plans availability). Plan inclusions: Detail $25 Mobile Plan Price per recharge $25 Expiry 30 days Network 4G Data allowance 22GB Data Rollover Unlimited Standard calls & SMS to Australian numbers Unlimited Calls to some eligible international numbers and international SMS Unlimited standard calls and SMS to 20 countries 100 minutes and 50 SMS included to 30 countries View the eligible countries here Standard MMS to Australian numbers 2,000 Q: What is happening to the $25 Mobile Plan? A: The $25 Mobile Plan will no longer be available to new customers starting from 24 September 2025. Existing customers can still renew on on-going basis (we will let you know in advance if there are future changes to this plans availability). Q: Can I lose access to the $25 Mobile Plan? A: If you are an existing customer, simply continue to renew on the plan and you will have access to it, if that changes we will let you know. If you recharge with another plan, you will lose access to the $25 Mobile Plan and you will not be able to go back to it. Q: What happens to my Data Rollover balance? A: If you are on the $25 Mobile Plan and have a Data Rollover balance, this will be maintained as you renew within 24 hours of your plans' expiry on the same or a higher mobile plan. Q: What if I have a $25 Mobile Plan starter pack or recharge voucher that's still valid? A: If you have an unused $25 Mobile Plan starter pack or recharge voucher that has not expired you can still use it and receive the benefits of the plan. And you will still be able to renew on the plan on an on-going basis (we will let you know in advance if there are future changes to this plans availability). For full details on rates and terms, consult the relevant Critical Information Summaries.
Read more$19 Mobile Plan - Withdrawal of, and offer to the $23 Mobile Plan
From 24 September 2025 we will be withdrawing the $19 Mobile Plan. Customers on this plan will be offered the $23 Mobile Plan as a replacement. This FAQ provides information about this change and how it will affect you Plan comparison: Detail $19 Mobile Plan $23 Mobile Plan Price per recharge $19 $23 Expiry 30 days 30 days Network 4G 4G Data allowance 10GB 12GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Standard MMS to Australian numbers 2,000 2,000 Q: What is happening to the $19 Mobile Plan? A: The $19 Mobile Plan will no longer be available starting from 24 September 2025. Existing customers will be offered the $23 Mobile Plan as an alternative. Q: What happens if I am currently on the $19 Mobile Plan? A: Existing services on the $19 Mobile Plan will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $23 Mobile Plan on your first recharge from 24 September 2025. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025. Q: What happens to my Data Rollover balance? A: If you are on the $19 Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan. Q: What if I have a $19 Mobile Plan starter pack or recharge voucher that's still valid? A: If you have an unused $19 Mobile Plan starter pack or recharge voucher that has not expired you can still use it and receive the benefits of the $19 Mobile Plan for the initial recharge period. However, once the recharge period expires, you will be offered the $23 Mobile Plan on your first recharge from 24 September 2025. For full details on rates and terms, consult the relevant Critical Information Summaries.
Read more$20 Mobile Plan will become the $23 Mobile Plan
From 24 September 2025 we will be increasing the price of the $20 Mobile Plan to $23. This FAQ provides information about this change and how it will affect you. Plan comparison: Detail $20 Mobile Plan $23 Mobile Plan Price per recharge $20 $23 Expiry 30 days 30 days Network 4G 4G Data allowance 12GB 12GB Data Rollover Unlimited Unlimited Standard calls & SMS to Australian numbers Unlimited Unlimited Standard MMS to Australian numbers 1,000 2,000 Q: What is happening to the $20 Mobile Plan? A: The $20 Mobile Plan will become the $23 Mobile Plan from 24 September 2025. Q: What happens if I am currently on the $20 Mobile Plan? A: Existing services on the $20 Mobile Plan will be handled as follows: If you have Auto Recharge set to ON, we will automatically charge your account with the $23 Mobile Plan on your first recharge from 24 September 2025. If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025. Q: What happens to my Data Rollover balance? A: If you are on the $20 Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new pricing, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan. Q: Why are you increasing the price of my plan? A: We know it is important to provide affordable options to our customers, and as well as being our lowest priced Mobile Plan from 24 September 2025, it is one of the best value plans available in the market for a customer looking for a plan that comes with included calls, messages and data. For full details on rates and terms, consult the relevant Critical Information Summaries.
Read moreChanges to $25 Mobile Plan - 24 September 2025
From 24 September 2025, the $25 Mobile Plan will no longer be available for new customers. However, if you're already using this plan, or if you’ve already purchased a $25 Mobile Plan recharge or starter pack (in-store or online) before this date, there’s no change to your service, provided the recharge or pack is still within its validity period. What does this mean for existing customers? If you’re currently on the $25 Mobile Plan, you can continue to renew your plan as usual on an ongoing basis, even after 24 September 2025, as long as you don’t switch to another plan. We’ll let you know in advance if there are any future changes to this plan's availability. If you’ve already purchased a $25 Mobile Plan recharge or starter pack before 24 September 2025 (e.g. from ALDI stores or from aldimobile.com.au), and it’s still within its validity period, you can activate it and begin using the plan. Once activated, you'll be treated as an existing customer and may continue renewing the $25 Mobile Plan for as long as you like, provided you don’t switch to another plan. If you do choose to move to a different plan, you won’t be able to return to the $25 Mobile Plan later. Here’s what’s included in the $25 Mobile Plan: 22GB of data Unlimited standard calls and SMS to Australian numbers Unlimited international calls and SMS to 20 countries 100 minutes and 50 SMS to 30 additional countries 2,000 MMS to Australian numbers 30 day expiry If we update this policy in the future, we’ll let you know in advance. Why is this plan being withdrawn? We regularly review our mobile plans to ensure we’re offering great value and remain competitive with the market. What if I’m not on this plan? Only customers who are already using the $25 Mobile Plan, or have purchased a valid $25 recharge or starter pack before 24 September 2025, will be able to renew with this plan.
Read moreChanges to $19 Mobile Plan - 24 September 2025
From 24 September 2025, the $19 Mobile Plan will be removed from our range and will no longer be available for purchase in-store or online. For customers on the $19 Mobile Plan, we recommend switching to our new $23 Mobile Plan that will be available from 24 September 2025. This plan includes: 12GB of data (an extra 2GB from the $19 Mobile Plan) Unlimited standard calls and SMS to Australian numbers 2,000 MMS to Australian numbers 30 day expiry 4G enabled We know it is important to provide affordable options to our customers. As well as being our lowest priced Mobile Plan from the 24 September, it is one of the best value plans available in the market that comes with included calls, messages and data. Customers on the $19 Mobile Plan with Auto Recharge enabled will have their service automatically renewed on the $23 Mobile Plan from 24 September 2025. To avoid automatic renewal on this plan, Auto Recharge can be disabled at any time before this date via our app or at my.aldimobile.com.au. Why is this plan being withdrawn from sale? We regularly review our mobile plans to ensure we’re offering great value and remain competitive with the market.
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Switching to ALDI Mobile made easy
A step-by-step guide to seamlessly transitioning to ALDI Mobile and enjoying hassle-free service. Making the switch to a new mobile provider might seem daunting, but with ALDI Mobile, the process is straightforward and hassle-free. Whether you're looking to save money, get better value, or simply try something different, this guide will walk you through everything you need to know about switching to ALDI Mobile. Check your device compatibility Before making the switch, ensure your phone is compatible with the ALDI Mobile network. Most unlocked 4G and 5G phones will work perfectly, but it's worth confirming first. Your device needs to support VoLTE for calls, including emergency calls, as the 3G network is no longer available. If you're unsure about your phone's compatibility, check your device specifications or contact our customer service team. Choose the right plan ALDI Mobile offers a range of plans to suit different needs and budgets. Take a moment to consider your typical usage: How much data do you use each month? Do you make international calls? Are you looking for a plan just for yourself, or for your family too? Our Mobile Plans include unlimited standard calls and SMS to Australian numbers, plus unlimited calls and SMS to 20 popular international destinations. The main difference between plans is the data allowance, so focus on finding one that matches your typical usage. Remember, all our plans run on a true 30-day cycle (not 28 days like many competitors), giving you better value throughout the year. Purchase your ALDI Mobile SIM You can purchase an ALDI Mobile SIM card in several ways: In-store at any ALDI supermarket Online through the ALDI Mobile website SIM cards are available in standard, micro, and nano sizes, or as a trio-cut SIM that can be adjusted to fit any phone. If purchasing in-store, you can pick up a SIM kit along with your regular shopping. Activate your SIM Once you have your ALDI Mobile SIM card, activation is simple: Visit the ALDI Mobile website or download the ALDI Mobile app Select "Activate SIM" and follow the prompts Enter your SIM card number (found on the SIM card packaging) Choose your preferred plan Complete the payment process During activation, you'll need to provide some personal information for identity verification purposes, as required by Australian law. Have your ID ready to make this process smooth. Keep your existing number If you want to keep your current phone number (known as "porting"), you can request this during the activation process. You'll need: Your current phone number Account details from your current provider for post-paid Date of birth registered with your current provider for pre-paid services The porting process typically takes between a few minutes and one business day to complete. During this time, you might experience a brief service interruption when the number is being transferred. For security reasons, you'll receive a verification code to confirm it's really you requesting the transfer. This protects your account from unauthorized transfers. Set up your phone Once your SIM is activated and your number has been ported (if applicable), it's time to set up your phone: Insert your ALDI Mobile SIM card into your phone Restart your device Your phone should automatically connect to the network If prompted, enter the PIN for your SIM (usually provided in the packaging) You might need to manually configure your APN settings if your phone doesn't automatically connect to data services. The ALDI Mobile website and app provide step-by-step instructions for different phone models. Download the ALDI Mobile app For the best experience, download the ALDI Mobile app from the App Store or Google Play. The app allows you to: Check your balance and usage Recharge your service Set up auto recharge Add data top-ups if needed Manage your account details The app makes it easy to stay on top of your usage and ensure you never unexpectedly run out of service. Set up Auto Recharge (optional) To ensure uninterrupted service, consider setting up Auto Recharge. This feature automatically renews your plan when it expires, so you don't have to remember to manually recharge. Auto recharge also helps you maintain your data rollover benefits by ensuring you recharge within the required timeframe. You can easily set this up through the ALDI Mobile app or website. Enjoy your ALDI Mobile service That's it! You're now set up with ALDI Mobile and can enjoy: Reliable coverage on the Telstra Wholesale Network No bill shock with our prepaid model No lock-in contracts Unlimited data rollover on eligible plans True 30-day expiry periods Competitive pricing If you ever need assistance, ALDI Mobile's customer service team is available to help with any questions or issues you might encounter. Common questions about switching Will I lose service during the switch?You might experience a brief service interruption when your number is being ported, but this typically lasts only a short time. Can I switch if I'm still in a contract with another provider?Yes, but you may need to pay out any remaining contract fees with your current provider. ALDI Mobile doesn't cover these costs. What happens to my current plan's inclusions?Any unused inclusions from your previous provider won't transfer to ALDI Mobile. Consider using these up before switching. Can I try ALDI Mobile without changing my number?Yes, you can activate an ALDI Mobile SIM with a new number to try the service before deciding whether to port your existing number to a new SIM. Switching to ALDI Mobile is a straightforward process that can be completed in just a few steps. With our competitive pricing, reliable network, and customer-friendly features like unlimited data rollover, you'll wonder why you didn't make the switch sooner. Get started with ALDI Mobile today

How do I enable VoLTE (4G voice calling) on my device?
To continue accessing the network and being able to make voice calls after 3G shut down on 28 October 2024, devices need to support VoLTE (Voice over LTE/4G voice calling/HD calls). Here are the steps to enable it: Check for software updates First, ensure your device is running the latest software version from the manufacturer. Software updates often enable new features like VoLTE. Android: Open Settings > System > Software update (path may vary) Check for updates and install any available iPhone: Go to Settings > General > Software Update Enable VoLTE in settings Once updated, you'll need to turn on VoLTE in your mobile network settings. The path differs by manufacturer: Android: Open Settings > Network & internet > Mobile network Look for an option like "Enhanced 4G LTE Mode" or "VoLTE" and turn it on iPhone: Go to Settings > Mobile Data > Mobile Data Options Tap "Voice & Data" and select the VoLTE enabled option (e.g. 4G, VoLTE On) Samsung: Tap Settings > Connections > Mobile networks Toggle VoLTE calls Huawei: Tap Settings > Wireless & Networks > Mobile Network Toggle VoLTE calls OPPO: Tap Settings > Dual SIM (or 'SIM card and mobile data' on single SIM models) & Cellular Network Choose SIM 1 or SIM 2 (just SIM on single SIM phones) Nokia: Tap Settings > Network & Internet > Mobile Network > Advanced Toggle Enhanced 4G LTE Mode Motorola: Settings > Mobile network > Mobile data Toggle VoLTE calls Reboot your device After enabling VoLTE, restart your phone to ensure the new settings take effect. If you don't see VoLTE options or have trouble, check your device manufacturer's support for model-specific instructions. Enabling VoLTE will allow you to continue voice calling over 4G after the 3G shutdown, while also accessing data simultaneously, as long as your device supports it. If your device does not have VoLTE capability then it will need to be replaced in order to be able to continue using the service after 3G was switched off.