$55 5G Mobile Plan - Withdrawal of, and offer to the $59 5G Mobile Plan

From 13 November 2024 we will be withdrawing the $55 5G Mobile Plan. Customers on this plan will be offered the $59 5G Mobile Plan as a replacement. This FAQ provides information about this change and how it will affect you.

Plan comparison:

Detail

$55 5G Mobile Plan

$59 5G Mobile Plan

Price per recharge

$55

$59

Expiry

30 days

30 days

Network

4G and 5G

4G and 5G

Data allowance

120GB

175GB

Data Rollover

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Calls to some eligible international numbers and international SMS

Unlimited standard calls and SMS to 20 countries

400 minutes and 50 SMS included to 30 countries

View the eligible countries here

Unlimited standard calls and SMS to 20 countries

400 minutes and 50 SMS included to 30 countries

View the eligible countries here

Standard MMS to Australian numbers

2,000

2,000

Common questions:

Q: What is happening to the $55 5G Mobile Plan?
A: The $55 5G Mobile Plan will no longer be available starting from 13 November 2024. Existing customers will be offered the $59 5G Mobile Plan as an alternative.

Q: What happens if I am currently on the $55 5G Mobile Plan?
A: Existing services on the $55 5G Mobile Plan will be handled as follows:

  • If you have Auto Recharge set to ON, we will automatically charge your account with the $59 5G Mobile Plan on your next recharge.

  • If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your next recharge.

Q: What happens to my Data Rollover balance?
A: If you are on the $55 5G Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan.

Q: What if I have a $55 5G Mobile Plan recharge voucher that's still valid?
A: If you have an unused $55 5G Mobile Plan recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $59 5G Mobile Plan on your next recharge.

For full details on rates and terms, consult the relevant Critical Information Summaries.