News & updates

Stay informed with the latest updates, tips, and insights from ALDI Mobile.

How to research and choose a mobile plan that suits your needs

Taking the time to research and choose a mobile plan that fits your needs and budget is crucial. Here are some tips to help you find the right plan: Determine your data usage Start by identifying how much data you need, based on your past usage. If unsure, opt for a smaller plan from a flexible provider who allows you to move between recharges, and monitor your usage frequently to start. Consider your budget Mobile data plans can vary in price, so consider your budget when choosing a plan. Look for plans that fit your budget while providing the data and features you need. Compare plans Don't settle for the first plan you find. Compare our plans to find the best match for your needs and budget. Check coverage in your area Before choosing a plan, use coverage maps to ensure that there's good network coverage in the areas where you'll use your phone the most. Regularly assess your usage Once you've chosen a plan, regularly assess your usage to avoid paying for more data than needed. If consistently using less data, consider downgrading to a smaller plan to save money. Research and consideration lead to the right plan Finding the right mobile data plan requires a little research and consideration up front but by determining data usage, considering budget, comparing plans, checking coverage, and regularly assessing usage, you can find a plan that fits your needs and saves money time after time.

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Save your data: Monitor and reduce mobile data usage

Making the most of your data is crucial to avoid using it all up or to simply get more out of your mobile plan. Here are some key tips to help you save data: Use data monitoring tools Data monitoring tools help you track your usage. Access these tools through your provider’s mobile app or website to gain valuable insights into your usage patterns and adjust habits accordingly. Turn off automatic video playback Apps like Facebook, Twitter, YouTube, TikTok, and Instagram have default automatic video playback settings that can consume data quickly. Disable this feature in the app settings to reduce data usage. Use offline modes Apps like Google Maps and Spotify offer offline modes, allowing you to use the app without consuming data. Remember to download offline maps or playlists beforehand. Use a data-saving browser Browsers like Google Chrome and Opera feature data-saving modes that compress images and other media to reduce data usage when browsing the web. Use data compression apps Various apps can compress your data usage by reducing image, video, and other media sizes. Be sure to read the terms of each app before using them. Be mindful of streaming habits Streaming video and music can use up data quickly. Download content over Wi-Fi instead of streaming, or use lower-quality settings to minimize data consumption. Connect to Wi-Fi wisely Wi-Fi lets you access data without tapping into your allowance. To do so safely, verify the network's security and confirm your Wi-Fi connection has an unlimited data plan (if using your own Wi-Fi) to prevent unexpected charges. Save Data, Use Wi-Fi Effectively, and Get More from Your Mobile Plan By using data monitoring tools, disabling automatic video playback, utilising offline modes, leveraging data-saving browsers and apps, being mindful of streaming habits, and connecting to Wi-Fi wisely, you can reduce data usage. Implement these tips and combine with the right ALDI Mobile plan to see how much you can save!

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Maximise your mobile plan: The benefits of data rollover

The ability to rollover your unused data is a valuable feature. Many of our plans include data rollover, so ensure you check the details on eligibility criteria and the conditions for maintaining it. Key points to consider about data rollover Cost Savings Carry over unused data from one recharge to the next. Instead of losing any unused data, use it later if your data needs increase rather than changing to a higher value plan. Flexibility Data rollover allows you to use your data on your terms. Carry over any unused data and avoid the frustration of monitoring your usage or purchasing data top-ups. This is particularly helpful for families or individuals with high or unpredictable data usage patterns. Increased Data Usage Data rollover encourages more frequent data usage, knowing that unused data carries over to the next month. This is beneficial for those with varying data usage patterns throughout the year. Plan Customisation Research and compare plans to find one that suits your needs. Some plans offer unlimited data rollover, while others limit the amount that can be carried over. Understanding available data rollover options helps you customise your plan. Make the most of data rollover Data rollover allows you to potentially save money, enjoy greater flexibility, have peace of mind, increase periodic data usage, and customise your plan. To take advantage of data rollover, research and compare our plans to find one that offers the features most important to you.

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Master your data: How to review and optimise usage

By regularly reviewing your data usage, you can optimise usage to ensure you choose the plan that best matches your needs and only pay for what you require. Look at your data usage history Examine your data usage history through your provider’s mobile app or website to identify usage patterns. Take note of any spikes in data usage, such as streaming videos or large downloads, which could indicate specific data needs. Identify data-hungry apps Review your mobile phone's settings to pinpoint the apps consuming the most data. This helps you determine which apps need regulation or if you need a larger data allowance. Set data usage alerts Configure data usage alerts to receive notifications when you are approaching or exceeding your limit. Keep in mind that data alert management features may vary by handset or operating system, so check with your manufacturer for the specific tools available on your device. Also it’s important to note that device settings or apps may report different usage values. Set targets below thresholds and compare with your account portal for accuracy. Adjust your usage where possible Consider using Wi-Fi at home or work to reduce mobile data consumption. To do so safely, verify the network's security and be aware of the Wi-Fi connection’s plan data inclusions to avoid unexpected charges. You can also disable animations and background processes on your phone to conserve data. ALDI Mobile’s Mobile, Family & Data plans include generous data allowances. View the full range here.

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Discover the perfect mobile plan: Helpful tips and advice

Finding the right mobile plan can be daunting, but with these helpful tips you can find the plan that best suits your needs. Analyse your data usage Examine your current data usage by reviewing your phone bill or accessing your account. This helps determine average usage and identify usage trends over time. Know your limits Understand limits and potential charges associated with your plan, such as extra charges for additional services or throttling. Select a plan that suits your needs and consider upgrading if you consistently exceed your data limit. Compare plans Don't settle for the first plan you encounter. Explore and compare different plan types and values to ensure you get the best fit. Check coverage Verify that the areas you plan on using your plan are well serviced using coverage maps. A great plan is of no use if you can't utilise it where you need. Think long-term When selecting a mobile data plan, consider your needs for the next year or more. Will you be traveling? Do you expect to use more data for work or entertainment? Choose a plan that aligns with your long-term needs and goals, or offers the flexibility to switch to SIM-only or prepaid options. ALDI Mobile’s range of Mobile, Family & Data plans have great inclusions and along with PAYG they offer the flexibility to change month-to-month with great coverage. View the full range here.

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BYOD: Unlock the benefits of bringing your own device

What is BYOD? Bring Your Own Device, or BYOD, allows you to use your existing smartphone or tablet with a new mobile plan, instead of purchasing a new device when you sign up. BYOD benefits: Why you should consider it Cost Savings: Switch to a SIM-only or prepaid plan once you've paid off your phone. These plans can be more affordable than bundled plans and allow you to avoid long-term commitments. Flexibility: BYOD plans offer a variety of options and pricing, making it easy to switch between plans based on your usage and budget. Environmentally Friendly: Prolong the life of your current device and reduce electronic waste by opting for a BYOD plan. Familiarity: Continue using a device you're comfortable with, without needing to learn how to navigate a new one. Set yourself free: What to check before switching Contract Status: Confirm that your handset is paid off and that you're no longer on a handset plan before switching to a BYOD or prepaid plan. Network compatibility: Ensure your device is compatible with the network you want to use (we use parts of Telstra’s 5G, 4G and 3G mobile networks). While most modern devices support Telstra’s 3G and 4G bands, it’s best to check first. Unlocked: While uncommon, some older devices (especially branded ones) may be locked to their original network, and you may need to unlock it or use a different device if this is the case. Embrace BYOD for cost-effective and flexible mobile plans Choosing a BYOD plan can save money, provide greater freedom in selecting your plan, and promote a more sustainable approach to technology use. Just make sure your device is compatible with your new plan. All ALDI Mobile 30 day plans are pre-paid and SIM-only and allow you to enjoy the advantages of bringing your own device. View the full range here.

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Maximise your savings with ALDI Mobile plans

Maximise your savings with ALDI Mobile plans

Getting the most value from your mobile plan doesn't have to be complicated. With ALDI Mobile, you can enjoy great savings without sacrificing quality or coverage. Here's how to make sure you're getting the best deal for your needs. Know what you actually need Understanding your usage patterns is the first step to saving money. Most Australians don't use all the data included in their plan, meaning they could be...

Switching to ALDI Mobile made easy

Switching to ALDI Mobile made easy

A step-by-step guide to seamlessly transitioning to ALDI Mobile and enjoying hassle-free service. Making the switch to a new mobile provider might seem daunting, but with ALDI Mobile, the process is straightforward and hassle-free. Whether you're looking to save money, get better value, or simply try something different, this guide will walk you through everything you need to know about switching to ALDI Mobile. Check your device compatibility Before making...

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Switching to ALDI Mobile made easy

Switching to ALDI Mobile made easy

A step-by-step guide to seamlessly transitioning to ALDI Mobile and enjoying hassle-free service. Making the switch to a new mobile provider might seem daunting, but with ALDI Mobile, the process is straightforward and hassle-free. Whether you're looking to save money, get better value, or simply try something different, this guide will walk you through everything you need to know about switching to ALDI Mobile. Check your device compatibility Before making the switch, ensure your phone is compatible with the ALDI Mobile network. Most unlocked 4G and 5G phones will work perfectly, but it's worth confirming first. Your device needs to support VoLTE for calls, including emergency calls, as the 3G network is no longer available. If you're unsure about your phone's compatibility, check your device specifications or contact our customer service team. Choose the right plan ALDI Mobile offers a range of plans to suit different needs and budgets. Take a moment to consider your typical usage: How much data do you use each month? Do you make international calls? Are you looking for a plan just for yourself, or for your family too? Our Mobile Plans include unlimited standard calls and SMS to Australian numbers, plus unlimited calls and SMS to 20 popular international destinations. The main difference between plans is the data allowance, so focus on finding one that matches your typical usage. Remember, all our plans run on a true 30-day cycle (not 28 days like many competitors), giving you better value throughout the year. Purchase your ALDI Mobile SIM You can purchase an ALDI Mobile SIM card in several ways: In-store at any ALDI supermarket Online through the ALDI Mobile website SIM cards are available in standard, micro, and nano sizes, or as a trio-cut SIM that can be adjusted to fit any phone. If purchasing in-store, you can pick up a SIM kit along with your regular shopping. Activate your SIM Once you have your ALDI Mobile SIM card, activation is simple: Visit the ALDI Mobile website or download the ALDI Mobile app Select "Activate SIM" and follow the prompts Enter your SIM card number (found on the SIM card packaging) Choose your preferred plan Complete the payment process During activation, you'll need to provide some personal information for identity verification purposes, as required by Australian law. Have your ID ready to make this process smooth. Keep your existing number If you want to keep your current phone number (known as "porting"), you can request this during the activation process. You'll need: Your current phone number Account details from your current provider for post-paid Date of birth registered with your current provider for pre-paid services The porting process typically takes between a few minutes and one business day to complete. During this time, you might experience a brief service interruption when the number is being transferred. For security reasons, you'll receive a verification code to confirm it's really you requesting the transfer. This protects your account from unauthorized transfers. Set up your phone Once your SIM is activated and your number has been ported (if applicable), it's time to set up your phone: Insert your ALDI Mobile SIM card into your phone Restart your device Your phone should automatically connect to the network If prompted, enter the PIN for your SIM (usually provided in the packaging) You might need to manually configure your APN settings if your phone doesn't automatically connect to data services. The ALDI Mobile website and app provide step-by-step instructions for different phone models. Download the ALDI Mobile app For the best experience, download the ALDI Mobile app from the App Store or Google Play. The app allows you to: Check your balance and usage Recharge your service Set up auto recharge Add data top-ups if needed Manage your account details The app makes it easy to stay on top of your usage and ensure you never unexpectedly run out of service. Set up Auto Recharge (optional) To ensure uninterrupted service, consider setting up Auto Recharge. This feature automatically renews your plan when it expires, so you don't have to remember to manually recharge. Auto recharge also helps you maintain your data rollover benefits by ensuring you recharge within the required timeframe. You can easily set this up through the ALDI Mobile app or website. Enjoy your ALDI Mobile service That's it! You're now set up with ALDI Mobile and can enjoy: Reliable coverage on the Telstra Wholesale Network No bill shock with our prepaid model No lock-in contracts Unlimited data rollover on eligible plans True 30-day expiry periods Competitive pricing If you ever need assistance, ALDI Mobile's customer service team is available to help with any questions or issues you might encounter. Common questions about switching Will I lose service during the switch?You might experience a brief service interruption when your number is being ported, but this typically lasts only a short time. Can I switch if I'm still in a contract with another provider?Yes, but you may need to pay out any remaining contract fees with your current provider. ALDI Mobile doesn't cover these costs. What happens to my current plan's inclusions?Any unused inclusions from your previous provider won't transfer to ALDI Mobile. Consider using these up before switching. Can I try ALDI Mobile without changing my number?Yes, you can activate an ALDI Mobile SIM with a new number to try the service before deciding whether to port your existing number to a new SIM. Switching to ALDI Mobile is a straightforward process that can be completed in just a few steps. With our competitive pricing, reliable network, and customer-friendly features like unlimited data rollover, you'll wonder why you didn't make the switch sooner. Get started with ALDI Mobile today

How do I enable VoLTE (4G voice calling) on my device?

How do I enable VoLTE (4G voice calling) on my device?

To continue accessing the network and being able to make voice calls after 3G shut down on 28 October 2024, devices need to support VoLTE (Voice over LTE/4G voice calling/HD calls). Here are the steps to enable it: Check for software updates First, ensure your device is running the latest software version from the manufacturer. Software updates often enable new features like VoLTE. Android: Open Settings > System > Software update (path may vary) Check for updates and install any available iPhone: Go to Settings > General > Software Update Enable VoLTE in settings Once updated, you'll need to turn on VoLTE in your mobile network settings. The path differs by manufacturer: Android: Open Settings > Network & internet > Mobile network Look for an option like "Enhanced 4G LTE Mode" or "VoLTE" and turn it on iPhone: Go to Settings > Mobile Data > Mobile Data Options Tap "Voice & Data" and select the VoLTE enabled option (e.g. 4G, VoLTE On) Samsung: Tap Settings > Connections > Mobile networks Toggle VoLTE calls Huawei: Tap Settings > Wireless & Networks > Mobile Network Toggle VoLTE calls OPPO: Tap Settings > Dual SIM (or 'SIM card and mobile data' on single SIM models) & Cellular Network Choose SIM 1 or SIM 2 (just SIM on single SIM phones) Nokia: Tap Settings > Network & Internet > Mobile Network > Advanced Toggle Enhanced 4G LTE Mode Motorola: Settings > Mobile network > Mobile data Toggle VoLTE calls Reboot your device After enabling VoLTE, restart your phone to ensure the new settings take effect. If you don't see VoLTE options or have trouble, check your device manufacturer's support for model-specific instructions. Enabling VoLTE will allow you to continue voice calling over 4G after the 3G shutdown, while also accessing data simultaneously, as long as your device supports it. If your device does not have VoLTE capability then it will need to be replaced in order to be able to continue using the service after 3G was switched off.