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$25 Mobile Plan - The full plan details

Plan selection  This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included. To activate a new service on this plan for a SIM that you have already purchased, visit our activations page. To purchase a new SIM with this plan visit the $25 Mobile Plan product page. To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge. Plan details If you have a Pay As You Go plan you may choose to add an ALDI Mobile $25 Mobile Plan. The ALDI Mobile $25 Mobile Plan gives you unlimited standard national calls and SMS1 and 2,000 MMS (including Video MMS) to Australian numbers over 30 days. All relevant rates are shown in the table below. This plan comes with 22GB data to use over 30 days.  This plan also comes with unlimited standard calls to landline and mobile numbers and unlimited SMS in 20 international countries, plus, 100 minutes of included calls to some international numbers and 50 international SMS to 30 countries. You can find a list of eligible countries here. This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply: Data rollover applies if the same Mobile Plan or an eligible Mobile Plan of higher value is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited. Standard data that is included with your plan is depleted first, and then any available rollover data is consumed. If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover. If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Once your Mobile Plan credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details. Data Top Up:You can add a Data Top Up to your Mobile Plan if you need additional data. You can purchase an additional 1GB of data for an extra $10 or 3GB for $15 and you can add it to your Mobile Plan at any time as long as the maximum additional data doesn't exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Mobile Plan but may be eligible for rollover. Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB. Any charges you incur that are not included as part of your ALDI Mobile $25 Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details. Standard Services All in Australia Rate Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers Unlimited1 Calls to some eligible international numbers and international SMS Unlimited standard calls and SMS to 20 countries 100 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here. Calls and SMS to non eligible numbers are charged from your PAYG credit. Calls to 1800 numbers $0 no charge Standard SMS to Australian numbers Unlimited2 Standard MMS (including video MMS) to Australian numbers 2,000 After using the 2,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited. Data 22GB standard data is included for use at any time $10 for 1GB or $15 for 3GB (where you have a Data Top Up) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit Call connection fee (national calls) No charge Voicemail retrieval 0c/min Voicemail deposit 0c/min Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. 1Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. 2 Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers). International calls and SMS Once you have depleted your international call/SMS allowance, or if you want to make calls and SMS to countries outside of the eligible countries list, you will need to have Pay As You Go credit on your service to be able to make calls and SMS to international numbers. You can view all the International Calling and SMS Rates here. International roaming is available in selected locations, you can find out more on our roaming page. Important information about your plan ALDI Mobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDI Mobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits. You can add a Data Top Up any time you like up to a maximum of 40GB above your included data allowance at any one time. If you purchase a 1GB and or 3GB Data Top Up, it will expire at the same time as your Mobile Plan, regardless of when you purchase it although Data Top Up may be eligible for rollover. You can view the Critical Information Summary for this plan by clicking here.

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Maximise your savings with ALDI Mobile plans

Maximise your savings with ALDI Mobile plans

Getting the most value from your mobile plan doesn't have to be complicated. With ALDI Mobile, you can enjoy great savings without sacrificing quality or coverage. Here's how to make sure you're getting the best deal for your needs. Know what you actually need Understanding your usage patterns is the first step to saving money. Most Australians don't use all the data included in their plan, meaning they could be...

Switching to ALDI Mobile made easy

Switching to ALDI Mobile made easy

A step-by-step guide to seamlessly transitioning to ALDI Mobile and enjoying hassle-free service. Making the switch to a new mobile provider might seem daunting, but with ALDI Mobile, the process is straightforward and hassle-free. Whether you're looking to save money, get better value, or simply try something different, this guide will walk you through everything you need to know about switching to ALDI Mobile. Check your device compatibility Before making...

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Switching to ALDI Mobile made easy

Switching to ALDI Mobile made easy

A step-by-step guide to seamlessly transitioning to ALDI Mobile and enjoying hassle-free service. Making the switch to a new mobile provider might seem daunting, but with ALDI Mobile, the process is straightforward and hassle-free. Whether you're looking to save money, get better value, or simply try something different, this guide will walk you through everything you need to know about switching to ALDI Mobile. Check your device compatibility Before making the switch, ensure your phone is compatible with the ALDI Mobile network. Most unlocked 4G and 5G phones will work perfectly, but it's worth confirming first. Your device needs to support VoLTE for calls, including emergency calls, as the 3G network is no longer available. If you're unsure about your phone's compatibility, check your device specifications or contact our customer service team. Choose the right plan ALDI Mobile offers a range of plans to suit different needs and budgets. Take a moment to consider your typical usage: How much data do you use each month? Do you make international calls? Are you looking for a plan just for yourself, or for your family too? Our Mobile Plans include unlimited standard calls and SMS to Australian numbers, plus unlimited calls and SMS to 20 popular international destinations. The main difference between plans is the data allowance, so focus on finding one that matches your typical usage. Remember, all our plans run on a true 30-day cycle (not 28 days like many competitors), giving you better value throughout the year. Purchase your ALDI Mobile SIM You can purchase an ALDI Mobile SIM card in several ways: In-store at any ALDI supermarket Online through the ALDI Mobile website SIM cards are available in standard, micro, and nano sizes, or as a trio-cut SIM that can be adjusted to fit any phone. If purchasing in-store, you can pick up a SIM kit along with your regular shopping. Activate your SIM Once you have your ALDI Mobile SIM card, activation is simple: Visit the ALDI Mobile website or download the ALDI Mobile app Select "Activate SIM" and follow the prompts Enter your SIM card number (found on the SIM card packaging) Choose your preferred plan Complete the payment process During activation, you'll need to provide some personal information for identity verification purposes, as required by Australian law. Have your ID ready to make this process smooth. Keep your existing number If you want to keep your current phone number (known as "porting"), you can request this during the activation process. You'll need: Your current phone number Account details from your current provider for post-paid Date of birth registered with your current provider for pre-paid services The porting process typically takes between a few minutes and one business day to complete. During this time, you might experience a brief service interruption when the number is being transferred. For security reasons, you'll receive a verification code to confirm it's really you requesting the transfer. This protects your account from unauthorized transfers. Set up your phone Once your SIM is activated and your number has been ported (if applicable), it's time to set up your phone: Insert your ALDI Mobile SIM card into your phone Restart your device Your phone should automatically connect to the network If prompted, enter the PIN for your SIM (usually provided in the packaging) You might need to manually configure your APN settings if your phone doesn't automatically connect to data services. The ALDI Mobile website and app provide step-by-step instructions for different phone models. Download the ALDI Mobile app For the best experience, download the ALDI Mobile app from the App Store or Google Play. The app allows you to: Check your balance and usage Recharge your service Set up auto recharge Add data top-ups if needed Manage your account details The app makes it easy to stay on top of your usage and ensure you never unexpectedly run out of service. Set up Auto Recharge (optional) To ensure uninterrupted service, consider setting up Auto Recharge. This feature automatically renews your plan when it expires, so you don't have to remember to manually recharge. Auto recharge also helps you maintain your data rollover benefits by ensuring you recharge within the required timeframe. You can easily set this up through the ALDI Mobile app or website. Enjoy your ALDI Mobile service That's it! You're now set up with ALDI Mobile and can enjoy: Reliable coverage on the Telstra Wholesale Network No bill shock with our prepaid model No lock-in contracts Unlimited data rollover on eligible plans True 30-day expiry periods Competitive pricing If you ever need assistance, ALDI Mobile's customer service team is available to help with any questions or issues you might encounter. Common questions about switching Will I lose service during the switch?You might experience a brief service interruption when your number is being ported, but this typically lasts only a short time. Can I switch if I'm still in a contract with another provider?Yes, but you may need to pay out any remaining contract fees with your current provider. ALDI Mobile doesn't cover these costs. What happens to my current plan's inclusions?Any unused inclusions from your previous provider won't transfer to ALDI Mobile. Consider using these up before switching. Can I try ALDI Mobile without changing my number?Yes, you can activate an ALDI Mobile SIM with a new number to try the service before deciding whether to port your existing number to a new SIM. Switching to ALDI Mobile is a straightforward process that can be completed in just a few steps. With our competitive pricing, reliable network, and customer-friendly features like unlimited data rollover, you'll wonder why you didn't make the switch sooner. Get started with ALDI Mobile today

How do I enable VoLTE (4G voice calling) on my device?

How do I enable VoLTE (4G voice calling) on my device?

To continue accessing the network and being able to make voice calls after 3G shut down on 28 October 2024, devices need to support VoLTE (Voice over LTE/4G voice calling/HD calls). Here are the steps to enable it: Check for software updates First, ensure your device is running the latest software version from the manufacturer. Software updates often enable new features like VoLTE. Android: Open Settings > System > Software update (path may vary) Check for updates and install any available iPhone: Go to Settings > General > Software Update Enable VoLTE in settings Once updated, you'll need to turn on VoLTE in your mobile network settings. The path differs by manufacturer: Android: Open Settings > Network & internet > Mobile network Look for an option like "Enhanced 4G LTE Mode" or "VoLTE" and turn it on iPhone: Go to Settings > Mobile Data > Mobile Data Options Tap "Voice & Data" and select the VoLTE enabled option (e.g. 4G, VoLTE On) Samsung: Tap Settings > Connections > Mobile networks Toggle VoLTE calls Huawei: Tap Settings > Wireless & Networks > Mobile Network Toggle VoLTE calls OPPO: Tap Settings > Dual SIM (or 'SIM card and mobile data' on single SIM models) & Cellular Network Choose SIM 1 or SIM 2 (just SIM on single SIM phones) Nokia: Tap Settings > Network & Internet > Mobile Network > Advanced Toggle Enhanced 4G LTE Mode Motorola: Settings > Mobile network > Mobile data Toggle VoLTE calls Reboot your device After enabling VoLTE, restart your phone to ensure the new settings take effect. If you don't see VoLTE options or have trouble, check your device manufacturer's support for model-specific instructions. Enabling VoLTE will allow you to continue voice calling over 4G after the 3G shutdown, while also accessing data simultaneously, as long as your device supports it. If your device does not have VoLTE capability then it will need to be replaced in order to be able to continue using the service after 3G was switched off.