19 results for "sim expire"

 If you've received an SMS or email that your service has expired or is about to, here's what you need to know:

All ALDI Mobile services have a Pay As You Go 'base plan'.

If you activate an older $5 Starter Pack, with included $5 PAYG credit, this credit will expire after 60 days.

If you do not recharge within the 60 days of credit validity, both the PAYG credit and your service will expire.

Whenever you recharge with a Mobile Plan, Data Plan, Family Plan, Super Pack or PAYG credit, your base plan expiration date will be extended by 365 days. A Data Top Up will not extend your expiry date.

If you have recharged with a Mobile Plan, Data Plan, Family Plan, Super Pack or PAYG credit, your service will expire after 365 days.

Your service has been expired less than 90 days

You can still receive calls and SMS but can't make calls or send SMS. You can add PAYG, or a plan during this time to reactivate your base plan and service for a further 365 days.

Your service has been expired between 90 days and less than 120 days

You can't make or receive calls and SMS at this stage, but you can still add PAYG or a plan to reactivate your base plan and service.

Service has been expired between 120 days and less than 180 days

You still can't make or receive calls and SMS and if you want to continue to use ALDI Mobile, you will need to purchase a new SIM card and take the following action, depending on what you'd like to do.

• If you want to obtain a new number, you can activate the SIM and request a new number online.
• If you want to retain the existing, expired number, call us once you have purchased the SIM card and we'll take care of the reactivation for you. Do not activate the SIM card online.

If your service has been expired 180 or more days

Due to the lengthy period of time the service has been inactive, the number will have been returned to the original 'owning' Telco and we will not be able to recover it.

We’re aware of several organisations promoting ALDI Mobile or including our SIMs for use in the above devices so we need to make you aware of some very important information.

Our service/SIM is suitable for use in mobile phones or tablets only and should not be used in alarms, medical alarms, GPS, tracking devices and the like. This use is prohibited in our Acceptable Use Policy and Terms and Conditions.

We may cancel the service without notice when we become aware of prohibited use. This means your device would be inoperable without your knowledge.

We communicate important information to you via SMS such as low and zero balances, pending expiry and expired and cancelled status. You will not receive these messages if the SIM is inserted in a medical alarm which means that your device might not work when you most need it.

Except for ALDI, we are not associated with any company suggesting or promoting ALDI Mobile or including our SIMs in devices for sale.

We do not recommend any of the products on third party websites or guarantee that our service will work, or that it’s suitable for use, in the devices advertised.

We have not approved any of the ALDI Mobile information on the websites or checked if it’s right. We don’t promise that any pricing or terms stated are current, will be available at any time in the future or that they will continue to be available specifically to that company.

We strongly advise against handing over your personal information -  especially  ID details -  to a company to activate an ALDI Mobile service in your name. This breaches the Telecommunications Prepaid ID Determination and the Telecommunications Act. It also means that they are accepting our terms and conditions on your behalf.

In summary, our service should not be used in any device other than a mobile phone or tablet and we are not associated with any company promoting ALDI Mobile. For your own protection against fraud, you should not let anyone use your personal details to activate a mobile service on your behalf.