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Trusted Network
Eureka! Award-winning plans that help you stay connected.
We use parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population.
No matter what phone you have, our 3-in-1 SIM fits all handsets.
Unlimited International
Unlimited standard calls and SMS to 20 countries
With the $55 5G Mobile Plan you can make unlimited standard calls and SMS to 20 countries. You also have 400 included call minutes and 50 SMS to another 30 countries. View the eligible numbers and countries here.
Continuous data rollover
All is not lost
Recharge with the same Plan or a Mobile Plan with higher value within 24 hours of your $55 5G Mobile Plan expiring and your unused data will rollover and over and over. Your plan data will be used before your rollover data so you should never get caught data short. Conditions apply, check here.
Data top up
Data running low?
Data running low? Just top up your data with 1GB for $10 or 3GB for $15 to expire at the same time as your plan. Add up to 40GB above your plan data allowance and whatever you don’t use will rollover as long rollover criteria is met. Find out more about Mobile Plan Data Top Ups.
Auto Recharge
Set and forget
Enable Auto Recharge from your online account and we’ll take care of everything. We’ll even send you an SMS and email to let you know we’ve recharged for you. Click here to find out more about Auto Recharge.
I have used ALDIMobile for a few years now and have found their service to be very reliable and their charges to be very fair. I recently had a problem and the way they assisted me in a prompt and caring way was beyond reproach.
Neha, April 2021
Very happy with the speed and money I pay for the service. Always like ALDI products and mobile service. Highly recommend the speed in Western Victoria because it's very good here.
Niamh, January, 2021
I was initially sceptical but the quick connection on 2 occasions to ALDImobile customer services convinced me to try after being with the 2 big telcos.
Porting of 3 mobile numbers and additional activation of a new SIM was easy and I was guided through by representative - numbers ported within minutes!
I downloaded App and set up auto recharge. 3rd recharge and good reception anywhere we've travelled they use Telstra network. I would recommend!
Phil, May 2020
I am very impressed with ALDImobile. HIGHLY RECOMMENDED
I opted for the FAMILY PLAN. I got the help I needed migrating my family of 4 from OPTUS & TELSTRA.
The software for managing our account is flexible, logical and easy. Some clever folk at ALDImobile have designed a great platform.
+ we're now saving $100/month.
Anthony, November, 2020
ALDImobile is the best providers I've ever had. Five Years since I switched from Vodafone to ALDImobile on $99 plan good coverage and value for money no complains so far so good
Reece, October 2020
This is a perfect network to use.
Network is great. Customer service outstanding & saving $1000 + dollars a year on my phone plan. Easy transaction with keeping my number & auto recharge so no worrying about a high bill
Mark, November 2020
Easy to use, all options in app, DIY
Judie, November, 2020
I love being able to keep track of my credit as well as my families
Award-winning
Proud winner of Canstar Blue
Most Satisfied Customers: Prepaid Mobile SIM Only, 2020-2021
Proud winner of the Roy Morgan
Mobile Phone Service Provider of the Year, 2019-2021
Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. Mobile Plans can be added to a Pay As You Go plan. If you have an existing Data Plan or Super Pack and choose a Mobile Plan, remaining credits and or data on the previous plan will be forfeited. Refer to our Critical Information Summary to determine if this is the right plan for you.
¹Excludes some use like: calls to international numbers, satellite numbers, video calls, premium numbers (e.g. 19xx numbers), call forwarding, SMS to international or satellite numbers, and premium numbers (e.g. 19xx numbers).
²Applies only if the same Mobile Plan is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Auto Recharge can take up to 6 hours from the time your plan expires at midnight, Sydney time. If you need to use your service during this time either recharge manually or top-up your PAYG credit.
We use parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G Coverage reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass.
To access 5G, you’ll need a 5G compatible device, a 5G capable plan, and be in the Telstra Wholesale 5G coverage area. 5G is only available in selected areas and with selected plans. View the 5G coverage map to see where 5G is available and when it will be coming to your area.
Some of our Plans are eligible for rollover of your unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.
Mobile Plans All your unused Mobile Plan data will rollover if:
You recharge within 24 hours of expiry with a Mobile Plan of the same or higher value;
Both Mobile Plans are eligible for Data Rollover (note: ALDImobile $10 Mobile Plan is not eligible for Data Rollover)
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Data Plans Your unused data will keep rolling over until you reach any limit applicable to the plan. The standard data allowance of your plan will be used before any rollover data.
Your unused Data Plan data will rollover up to a maximum of 30GB for the $95 Data Plan, 50GB for the $240 Data Plan and 100GB for the $365 Data Plan if:
You recharge within 24 hours of expiry with a Data Plan of the same or higher data allowance;
Both Data Plans are eligible for Data Rollover
Unused or accumulated data in excess of applicable limit will not be rolled over and will be forfeited.
Family Plan All your unused Family Plan data will rollover if you recharge with the same Family Plan within 24 hours of expiry of the previous Family Plan. If you change to a Mobile Plan or a Data Plan your unused data will not rollover.
Super Packs All your unused Super Pack data will rollover if:
You recharge within 24 hours of expiry with a Super Pack of the same or higher value;
Both Super Packs are eligible for Data Rollover.
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Data Rollover
Some of our Plans are eligible for rollover of your unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.
Mobile Plans All your unused Mobile Plan data will rollover if:
You recharge within 24 hours of expiry with a Mobile Plan of the same or higher value;
Both Mobile Plans are eligible for Data Rollover (note: ALDImobile $10 Mobile Plan is not eligible for Data Rollover)
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Data Plans Your unused data will keep rolling over until you reach any limit applicable to the plan. The standard data allowance of your plan will be used before any rollover data.
Your unused Data Plan data will rollover up to a maximum of 30GB for the $95 Data Plan, 50GB for the $240 Data Plan and 100GB for the $365 Data Plan if:
You recharge within 24 hours of expiry with a Data Plan of the same or higher data allowance;
Both Data Plans are eligible for Data Rollover
Unused or accumulated data in excess of applicable limit will not be rolled over and will be forfeited.
Family Plan All your unused Family Plan data will rollover if you recharge with the same Family Plan within 24 hours of expiry of the previous Family Plan. If you change to a Mobile Plan or a Data Plan your unused data will not rollover.
Super Packs All your unused Super Pack data will rollover if:
You recharge within 24 hours of expiry with a Super Pack of the same or higher value;
Both Super Packs are eligible for Data Rollover.
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Unlimited and Included International Countries
UNLIMITED Standard International Calls and SMS
Our $25, $35, $45, $55, $55 5G Mobile Plans and Family Plans come with UNLIMITED standard calls to landlines and mobiles and UNLIMITED standard SMS to the following locations:
Brazil +55
Canada +1
China +86
France +33
Germany +49
Hong Kong +852
India +91
Indonesia +62
Ireland +353
Israel +972
Japan +81
Malaysia +60
Mexico +52
New Zealand +64
Norway +47
Singapore +65
South Korea +82
Thailand +66
UK +44
USA +1
INCLUDED Standard International Calls and SMS
Our $25, $35, $45, $55, $55 5G Mobile Plans and Family Plans come with INCLUDED standard calls to landlines and mobiles and INCLUDED standard SMS to the following locations:
Andorra +376
Bangladesh +880
Belgium +32
Bulgaria +359
Chile +56
Cyprus +357
Denmark +45
French Guiana +594
Greece +30
Guam +1671
Hungary +36
Iceland +354
Italy +39
Luxembourg +352
Malta +356
Netherlands +31
Pakistan +92
Puerto Rico +1787 or +1939
Peru +51
Romania +40
Slovakia +421
South Africa +27
Spain +34
Sweden +46
INCLUDEDInternational Landline Calls Only
The list shows the countries where you can use your included minutes to call landlines. If you wish to call mobile numbers in these locations you will need to have PAYG credit.
Argentina +54
Poland +48
Portugal +351
Switzerland +41
Taiwan +886
Turkey +90
The number of standard call minutes and SMS that are INCLUDED with each plan may vary. You can view this within the Critical Information Summary, available within the full plan details on each respective plan page.
Mobile Plan Data Top Ups
You can purchase a 1GB Data Top Up for $10 or a 3GB Data Top Up for $15.
You can purchase a Data Top Up at any time as long as the maximum additional data at any one time does not exceed 40GB above your included data allowance. Any Data Top Up you purchase will expire at the same time as your Mobile Plan, regardless of when you purchased it so please refer to the information displayed when you select the Data Top Up for purchase as this will tell you how long you have left to use your Data Top Up. Unused Data Top Up may qualify for rollover.
Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.
Once you have used up your Data Top Up, you can choose to purchase another Data Top Up or you can continue to use data on your phone provided you have Pay As You Go credit on your service. Data will then be charged at 5c per MB.
Super Pack Data Top Ups
The Super Pack Data Top Ups give you extra data to use should you need it. You can choose from 3 Data Top Ups:
3GB for $15
20GB for $30
70GB for $60
You can purchase a Super Pack Data Top Up at any time you like as long as your total data balance at any time does not exceed 200GB above your pack's included data allowance. Any Data Top Up you purchase will expire at the same time as your Super Pack, regardless of when you purchase it so please refer to the information displayed when you select the Top Up for purchase as this will tell you how long you have left to use your Data Top Up.
Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.
Once you have used up your Data Top Up, you can choose to purchase another Data Top Up or you can continue to use data on your phone provided you have Pay As You Go credit on your service. Data will then be charged at 5c per MB.
I've used all my Family Plan data, can I add more?
If you have a Family Plan and you need some extra data, you can purchase a Data Top Up at any time. It means that you can buy extra data at great rates if you need it, without paying upfront for something you don’t need.
You can add 3GB of data for $15 up to a maximum of 40GB above your included data allowance at any one time. Remember that any Data Top Up you purchase will expire at the same time as your Family Plan but may be eligible for rollover if the rollover criteria is met.
Remember, that the data you add to your Family Plan by purchasing a Data Top Up will be shared across all of the services on the Family Plan (subject to any limits the Owner may have set).
Select Network Inclusions
$55 5G Mobile Plan - The full plan details
If you have a Pay As You Go plan you may choose to add an ALDImobile $55 5G Mobile Plan. The ALDImobile $55 5G Mobile Plan gives you unlimited standard calls1 and SMS to Australian numbers and 1,000 MMS over 30 days. All relevant rates are shown in the table below.
This plan comes with 60GB data to use over 30 days.
This plan also comes with unlimited standard calls to Australian landline and mobile numbers and unlimited SMS to 20 international countries, plus, 400 minutes of included calls to some international numbers and 50 international SMS to 30 countries. You can find a list of eligible countries here.
This plan comes with data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply:
Data rollover applies if you renew with the $55 5G Mobile Plan within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Standard data that is included with your pack is depleted first, and then any available rollover data is consumed.
If you want to make any calls to numbers not shown in the rate table below you will need to have adequate PAYG credit on your Pay As You Go plan. Once your Value Pack credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.
Data Top Up: You can add a Data Top Up to your Mobile Plan if you need additional data. You can purchase an additional 1GB of data for an extra $10 or 3GB for $15 and you can add it to your Mobile Plan at any time as long as the maximum additional data doesn't exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Mobile Plan but may be eligible for rollover.
Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.
Any charges you incur that are not included as part of your ALDImobile $55 5G Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.
Standard Services All in Australia
Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers
Unlimited1
Calls to some eligible international numbers and international SMS
Unlimited standard calls and SMS to 20 countries
400 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here.
Calls and SMS to non eligible numbers are charged from your PAYG credit.
Calls to 1800 numbers
$0 no charge
Standard SMS to Australian numbers
Unlimited2
Standard MMS (including video MMS) to Australian numbers
1,000 After using the 1,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data
60GB standard data is included for use at any time
$10 for 1GB or $15 for 3GB (where you have a Data Top Up)
5c / MB (charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit)
Call connection fee (national calls)
No charge
Voicemail retrieval
0c
Voicemail deposit
0c
Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. 1 Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. 2 Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).
International calls and SMS
Once you have depleted your international call/SMS allowance, or if you want to make calls and SMS to countries outside of the eligible countries list, you will need to have Pay As You Go credit on your service to be able to make calls and SMS to international numbers. You can view all the International Calling and SMS Rates here.
International roaming is available in selected locations, you can find out more on our roaming page.
Important information about your plan
ALDImobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDImobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits.
You can add a Data Top Up any time you like up to a maximum of 40GB above your included data allowance at any one time. If you purchase a 1GB and or 3GB Data Top Up, it will expire at the same time as your Mobile Plan, regardless of when you purchase it although Data Top Up may be eligible for rollover.
You can view the Critical Information Summary for this plan by clicking here.
In order to connect to 5G, you will need to be within the 5G coverage area and have a 5G enabled phone. For more information about our coverage click here.
What is Auto Recharge?
Auto Recharge automatically recharges the same Mobile Plan, Family Plan, Data Plan or Super Pack when it expires. We'll send you an SMS and email to let you know we've renewed your plan.
Payment methods
You must have a valid Visa Card, Mastercard or PayPal payment method stored on your account.
You can add or update payment methods within your MyALDImobile online account or via the App. You can also enable or disable the Auto Recharge function there.
Timing
Auto Recharges commence just after midnight on the day your recharge expires. Recharges are processed in batches and it generally takes 3-4 hours for the entire batch to complete.
It's important to have PAYG credit or you may find yourself without outgoing services while the batch process runs. If you use your PAYG credit during this time all charges are valid, and we will not refund the credit you have used.
If you are not comfortable using PAYG credit while the batch process runs it is recommended that you recharge manually instead.
Manual recharges
If you make a manual recharge when Auto Recharge is enabled then manual recharge will become the default setting. You will need to activate Auto Recharge thereafter if you wish the process to be automated again in future.
Changing plans
If you already have Auto Recharge activated on a current plan, and are changing to a new one, it does not automatically transfer to your new plan. You MUST set up Auto Recharge on your new plan.
Failures
There are several reasons why an Auto Recharge may fail:
Expired credit card – ensure that your credit card details are current
Credit card not on file – ensure that you register your credit card for payment
Change of bank account – you may have changed banks or opened a new account
Insufficient funds – there are not enough funds in your bank account to cover the recharge amount
In these events you shall be notified by SMS on the number registered to your service at the time of the failed recharge.
Auto Recharge app modal 2
Auto Recharge automatically recharges the same Mobile, Family, Data or Super Pack plan when it expires against a valid, stored payment method. The batching process takes up to 4 hours and during this time you may be without outgoing services if you don't have a PAYG credit balance. We'll send you a notification once complete or if there is a failure. Changing or manually recharging plans resets the Auto Recharge setting.
Expand the sections below to learn more about Auto Recharge.
▲Payments
You must have a valid Visa Card, Mastercard or PayPal payment method stored on your account.
You can add or update payment methods within your MyALDImobile online account or via the App. You can also enable or disable the Auto Recharge function there.
▲Timing
Auto Recharges commence just after midnight on the day your recharge expires. Recharges are processed in batches and it generally takes 3-4 hours for the entire batch to complete.
It's important to have PAYG credit or you may find yourself without outgoing services while the batch process runs. If you use your PAYG credit during this time all charges are valid, and we will not refund the credit you have used.
If you are not comfortable using PAYG credit while the batch process runs it is recommended that you recharge manually instead.
▲Manual recharges
If you make a manual recharge when Auto Recharge is enabled then manual recharge will become the default setting. You will need to activate Auto Recharge thereafter if you wish the process to be automated again in future.
▲Changing plans
If you already have Auto Recharge activated on a current plan, and are changing to a new one, it does not automatically transfer to your new plan. YouMUSTset up Auto Recharge on your new plan.
▲Failures
There are several reasons why an Auto Recharge may fail:
Expired credit card – ensure that your credit card details are current
Credit card not on file – ensure that you register your credit card for payment
Change of bank account – you may have changed banks or opened a new account
Insufficient funds – there are not enough funds in your bank account to cover the recharge amount
In these events you shall be notified by SMS and/or email. The method and success of delivery is dependent on the details we have for you being valid at the time of failed recharge.
You may contact us at any time or search the Help & FAQ docs for more information on Auto Recharge.