3G network shutdown & emergency calls

The Telstra Wholesale Mobile Network discontinued 3G services on 28 October 2024.

This page provides information about new rules that mean devices that can't make Emergency 000 calls over 4G VoLTE, have been blocked.

New rules require blocking of mobile phones that can't make emergency service calls

On 24 October 2024, the Australian Communications and Media Authority (ACMA) updated regulations relating to phones that can't make emergency calls after 3G shutdown, meaning they aren't permitted to access mobile networks and therefore can no longer make/receive calls, send/receive SMS & MMS, or access mobile data.

To comply with these rules, network providers blocked access to any mobile phone that has been identified as not being able to make calls to emergency services when the 3G network shut down on 28 October 2024.

What do I need to do?

If you're using a mobile phone that's impacted by network updates, it's essential to replace it with a 4G VoLTE version that makes emergency calls over 4G. If you have a 3G non-calling device you will need to replace it with a 4G version. As the shutdown has already completed it's best to take action ASAP in order to avoid further disruptions.

We recommend updating affected devices immediately

Where can I get a compatible device?

Outright devices, including low-cost mobile phones are available from many retailers, both online and in store. Replacement phones should be unlocked, support 4G VoLTE for all calls,including to emergency services. All 4G devices (including non-calling), should be compatible withALDImobile's network bands and frequencies, particularly 4G Band 28

Act now, 3G has already shut down!

For general information on 3G shutdown and to understand how this impacts other device types visitaldimobile.com.au/3g.

3G emergency call FAQs

Why do the new emergency calling rules mean some devices were blocked?

Background
On 24 October 2024, the Australian Communications and Media Authority (ACMA) issued the Telecommunications (Emergency Call Service) Amendment Determination 2024 (No. 1). This regulation required mobile network providers to block phones that cannot make emergency calls over 4G VoLTE after the 3G shutdown. This moves beyond previous network shutdown arrangements to make this a legal requirement, ensuring all connected mobile phones can access emergency services for public safety reasons.

Network changes
The 3G network shutdown commenced on 28 October 2024. From this date, irrespective of regular call or data capability, the new ACMA amendment required that all mobile phones must be able to make emergency calls over 4G VoLTE to connect, and maintain connection with the network. This capability is a hardware feature of the device - it cannot be added through settings or updates.

Device requirements
Mobile phones must support 4G VoLTE for all calls, and permit emergency calling over 4G.

Non-calling devices (like tablets or IoT sensors) only need 4G data compatibility as they are not intended to primarily be calling devices.

For existing customers
If your current mobile phone is changed or becomes unable to make emergency calls over 4G VoLTE at the hardware level:

Device compatibility is checked automatically and ongoing by the network
Incompatible phones will not be allowed to connect
The service itself is unaffected and can be restored by switching to a compatible device

For new services
When activating a new service:

Device compatibility will be checked at the network level upon connection
Incompatible phones won't be allowed to connect
The service itself is unaffected and can be activated by using a compatible device

Taking action

Text '3G' to 3498 to check currently connected device status
To validate whether a device has been blocked visit the Telstra Wholesale blocked device checker and enter your device IMEI
If affected, upgrade to a 4G VoLTE capable device that makes emergency calls over 4G
Outright devices, including low-cost mobile phones are available from many retailers, both online and in store

After 28 October 2024

If you change devices on an existing service or attempt to activate a new service and are unable to connect to the network, then try another device as it is possible the device you are attempting to use is blocked due to not supporting emergency calls over 4G.

Remember: This is a regulatory requirement affecting all mobile providers. After 28 October 2024, incompatible phones were blocked from connecting to mobile network - services are not impacted and the SIM will connect as soon as it is placed into a compatible device.

How are devices that can't make 4G emergency calls blocked after 3G shutdown

From 28 October 2024, new regulations required mobile networks to block devices that cannot make emergency calls over 4G VoLTE. Here's what you need to know about how this works.

Understanding device identification
Every mobile device has a unique IMEI (International Mobile Equipment Identity) number. The first 8 digits of this number form the TAC (Type Allocation Code), which identifies not just the make and model, but the specific variant of your device.

Why variants matter
The same phone model might have different versions for different markets. For example:

An Australian iPhone variant may support local 4G emergency calling
The same model from another market might not
Each variant has its own unique TAC
Network compatibility varies between variants

The blocking process
When your device tries to connect to the network, it sends its IMEI. Network providers (in ALDI Mobile's case this is the Telstra Wholesale network) maintain a list of TACs that identifies devices unable to make emergency calls over 4G. If your device's TAC is on this list, it will be blocked immediately. ALDI Mobile do not control this list and are not able to add or remove TACs from it.

What happens when blocked

Your device will display "no service"
No calls, texts, or data will work
The device cannot be unblocked
Moving your SIM to a compatible device is the only solution

Restoring service
To regain network access:

Get a device with a compatible TAC
Move your SIM to the new device
Service will restore automatically

Checking your device
Text '3G' to 3498 to check if your device will be blocked. This check uses your device's TAC to confirm compatibility with Australian networks and emergency calling requirements.

Important: Once blocking begins, you won't receive notifications on a blocked device. Check compatibility and upgrade before the shutdown date.

After blocking begins, if a device doesn't connect that previously did, it is likely incompatible and the SIM should be moved to a compatible device to connect. It's important to note that you service remains active and won't be impacted by your device status.

My device stopped working when 3G shut down. What now?

If you have received a notification from us including the reference that "recent activity indicates use of a device that will be impacted", it is likely that you need to upgrade to a compatible device to continue using our services.

Please note that email notifications were sent to the account-holder, and the affected device could be any, some, or all of the devices connected to an account.

If you have multiple services it is important to check the specifications on each device to ensure that they support 4G for data and VoLTE for calls, and are compatible with the 4G and/or 5G bands that ALDI Mobile operates upon.

Device impacts from 28 October 2024
The Australian Communications and Media Authority confirmed specific requirements for mobile devices after the 3G shutdown. As a result, devices have been blocked from the network if they are:

3G-only
Are a 4G phone without VoLTE capability
Use 3G for emergency calls even if they have 4G

Different devices, different impacts:

Mobile phones:

Must support 4G VoLTE for all calls, including emergency services
Require correct software version and settings
Have been blocked if they don't meet these requirements

Non-calling devices (IoT, M2M, tablets, etc):

3G-only devices lose network access
4G devices without VoLTE can continue accessing data
Must be compatible with current network bands
No emergency calling requirements if not phone capable

Checking your device compatibility
If you've received a notification about device compatibility:

Text '3G' to 3498 for an immediate device check
To validate whether a device has been blocked visit the Telstra Wholesale blocked device checker and enter your device IMEI
Verify for each device on your account
Check specifications for:
- 4G VoLTE capability
- Emergency calling over 4G
- Network band compatibility (especially Band 28)
- Software/settings requirements

Multiple service considerations:

Check each device individually
Don't assume all devices on your account are affected
Verify specifications even if you haven't received a notification
Consider both calling and non-calling devices

Required actions:

For incompatible phones:
- Replace with a 4G VoLTE capable device, or
- Update software/settings if device supports VoLTE
For 3G non-calling devices:
- Upgrade to 4G compatible versions
- Ensure network band compatibility

Timing:

3G shutdown and device blocking began on 28 October 2024

The shutdown date was aligned with regulatory requirements and network planning. To maintain uninterrupted service, ensure all your devices meet new network requirements.

Was my device affected by the 3G shutdown? Do I need to upgrade it?

How does the 3G shutdown affect my 3G-only device?

My device Is 4G, but I received a notification about the 3G closure. Am I impacted?

My device can't make Emergency 000 calls over 4G (VoLTE). Do I need an upgrade?

Will my device be able to call emergency services (000) after the 3G shutdown?

What are ALDI Mobile's network bands and frequencies?

How do I ensure that my new device is 4G ready?

3G Shutdown Device Checker SMS Tool

Check your device now
Text '3G' to 3498 to quickly check if your device was affected by the 3G network shutdown on 28 October 2024.

Important update
Due to new ACMA regulations, devices that cannot make emergency calls over 4G VoLTE have been blocked from the network from 28 October 2024.

This includes:

3G-only devices
4G phones without VoLTE
Devices that use 3G for emergency calls

How it works
The tool analyses recent network data to identify your current device and verify its compatibility. You'll receive one of these responses:

Possible responses

No upgrade needed
"Good news – your device will work as normal after the 3G closure on 28 October 2024, so you don't have to do anything."
3G - Blocked
"This phone won't work for calls, Emergency 000 calls, texts or data when 3G closes, and will be blocked from accessing the network on 28 October 2024. Upgrade to a compatible 4G/5G device to stay connected."
Non-VoLTE - Blocked
"This phone won't be able to make calls or Emergency 000 calls when 3G closes, and will be blocked from 28 October 2024. Upgrade to a compatible 4G/5G device to stay connected."
Update needed - Software update
"This phone is using 3G to make calls and Emergency 000 calls, so you'll need to enable 4G calling before 28 October to stay connected. To do this, turn on VoLTE in your phone's settings and update your phone software to the latest version."
Band 28 - Upgrade recommended
"This phone can't connect to Telstra's main 4G frequency (700MHz), so you might have patchy/limited service in some places when 3G closes from 28 October 2024 (including for emergency 000 calls). Switch to a compatible 4G/5G device to keep getting the coverage you're used to."
International model
"This phone is an international model and can't connect to the mobile network's main 4G frequency (B28/700MHz), so you might have limited/patchy coverage after 28 October 2024, including for Emergency 000 calls. For more reliable coverage after the closure, upgrade to a compatible device."
E000 - Blocked
"This phone won't be able to make Emergency 000 calls when 3G closes, and will be blocked from 28 October 2024. Upgrade to a compatible 4G/5G device to stay connected."
Non calling devices
"Looks like you texted from something other than a mobile phone. You'll need to check with the manufacturer if your device will still work when 3G closes from 28 October 2024 as it might not be able to make Emergency 000 calls over 4G."
System unavailable
"The 3G Checker is currently unavailable. Please try again later."

Recently changed devices
If you've upgraded your phone, the tool may initially show your previous device information. Allow 24 hours for data refresh and check again after this period.

Network compatibility
This service is exclusively for ALDI Mobile customers. Users on other networks should contact their provider for compatibility checking. Always verify device specifications with the manufacturer.

Take action now
3G shutdown has already begun. Act now to avoid service interruption and ensure continued access to emergency services.

Important information about the 3G Shutdown

The Telstra Wholesale Mobile Network provides 4G coverage to most Australians, with 5G also available in many locations. Check your area using our coverage map.

Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Also note that speed caps apply.

To access 5G, you’ll need a 5G compatible device, a 5G capable plan, and be in the Telstra Wholesale 5G coverage area. 5G is only available in selected areas and with selected plans. View the 5G coverage map to see where 5G is available and when it will be coming to your area.

Telstra's 3G network will be discontinued on 28 October 2024. After this date, you will need a 4G mobile phone with VoLTE calling capability, or a non-calling device with 4G on supported bands to stay connected to our network. The 3G Device Checker SMS tool (text '3G' to 3498) is provided to help identify if your device will be affected by the 3G shutdown. Please note that the tool uses recent network data, which will be refreshed regularly. However, we do not represent that the data is accurate, complete, or up-to-date.

Disclaimer: The 3G Device Checker tool enables end users to text 3498. This service is restricted to two-way messaging within our mobile network. Users not on our network cannot send messages or voice traffic to 3489, where 3489 is a private number in accordance with Chapter 4, ss.43-45 of the Telecommunications Numbering Plan, available at https://www.legislation.gov.au/F2015L00319/latest/text.

Some of our Plans are eligible to rollover unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.

When will my data rollover?

If your current plan is eligible for data rollover and you renew the same plan by recharging within 24 hours of it expiring, your data will rollover (how much will depend on your specific plans rules).

What happens if I change plans?

If you are changing plans, you may be eligible to rollover your data.

Data will rollover when you change plans within 24 hours of your previous plans expiry when the following occurs:

Your new plan is within the same plan group (e.g. Mobile Plan to Mobile Plan), and;
The new plan is of a higher value than your current plan (e.g. $25 Mobile Plan to $35 Mobile Plan).

If you are on a Family Plan, please note that you are not able to change to another Family Plan.

How much data can I rollover?

If your eligible recharge is on a Mobile Plan, Family Plan or 1 Year Super Pack, all you unused data will rollover.

If your eligible recharge is on Data Plan, the amount you can rollover is determined by your Data Plan, if you have more data that your plans rollover allowance the additional data will not rollover and will be forfeited.

How does data rollover work?

If your recharge is eligible and you are able to rollover unused data, your plan will have a data balance linked to your current plans allowanced and a data rollover balance which contains the data you have rolled over.

When using data, your plans allowance is used first and if this has been exhausted you will then consume data from your data rollover balance.

If you have data rollover and your next recharge is not eligible for data rollover, all unused data on your service will be forfeited.

When will my data not rollover?

Your data will not rollover when the following occurs:

Your recharge occurs 24 hours or more after your current plans expiry;
If you move to a different type of plan (e.g. a Mobile Plan to a Super Pack), your data will not rollover, even if the new plan value is higher.
If you move to a lower value plan (e.g. $35 Mobile Plan to $25 Mobile Plan), you data will not rollover, even though you are changing plans within the same plan group.

Some of our Plans are eligible to rollover unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.

When will my data rollover?

What happens if I change plans?

If you are changing plans, you may be eligible to rollover your data.

Data will rollover when you change plans within 24 hours of your previous plan's expiry when both the following conditions occur:

Your new plan is within the same plan group (e.g. Mobile Plan to Mobile Plan), and;
The new plan is of a higher value than your current plan (e.g. $29 5G Mobile Plan to $39 5G Mobile Plan).

If you are on a Family Plan, please note that you are not able to change to another Family Plan.

How much data can I rollover?

If your eligible recharge is on a Mobile Plan, Family Plan or 1 Year Super Pack, all you unused data will rollover.

How does data rollover work?

If your recharge is eligible and you are able to rollover unused data, your plan will have a data balance linked to your current plans allowance and a data rollover balance which contains the data you have rolled over.

When using data, your plans allowance is used first and if this has been exhausted you will then consume data from your data rollover balance.

If you have data rollover and your next recharge is not eligible for data rollover, all unused data on your service will be forfeited.

When will my data not rollover?

You data will not rollover when the following occurs:

Your recharge occurs 24 hours or more after your current plans expiry;
If you move to a different type of plan (e.g. a Mobile Plan to a Super Pack), your data will not rollover, even if the new plan value is higher.
If you move to a lower value plan (e.g. $39 5G Mobile Plan to $29 5G Mobile Plan), you data will not rollover, even though you are changing plans within the same plan group.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $95 Family Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

The ALDI Mobile $95 5G Family Plan can have up to 4 services on the same account and will offer all services unlimited standard national calls and SMS¹ and 6,000 MMS (including Video MMS) to Australian numbers over 30 days.

Also included are unlimited standard calls and SMS to 20 countries plus 400 shared minutes and 200 shared SMS to 30 countries. View the eligible countries here.

All relevant rates are shown in the table below.

This plan also comes with 100GB data to use within 30 days;

Plan data is shared across all the services on the Family Plan. You can set data limits for an User services in a Family Plan which enables you to control the amount of data an User can access from the shared data. If no limits are set, or maximum limits are set then data will be shared on a first come, first served basis.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over but only if you recharge with the same Family Plan within 24 hours of expiry of the previous Family Plan. Otherwise, unused data is forfeited.

Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Each service on the Family Plan will require its own PAYG balance. PAYG credit is not shared by the services on the Family Plan. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: You can add a Data Top Up to your Family Plan if you need additional data. You can purchase an additional 3GB of data for an extra $15 and you can add it to your Family Plan at any time as long as the maximum additional data doesn’t exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Family Plan but may be eligible for rollover.

The Data Top Up can only be purchased through the website or by calling us. Please take care when you are adding a 3GB Data Top Up to ensure you are adding the correct data product to your Family Plan.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDI Mobile Family Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian Mobiles (to other networks) including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries plus 400 shared minutes and 200 shared SMS to 30 countries. View the eligible countries here. Calls and SMS to ineligible numbers and countries are charged from the individual PAYG credit of the service making the call/SMS.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	6,000 After using the 6,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	100GB standard data is included for use at any time $15 for 3GB (where you have a Data Add-on) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers) and call forwarding. ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

To make international calls/SMS once the included allowance has been depleted or to make calls and SMS to countries outside of the eligible countries list or call types, the Owner and or User will need to have Pay As You Go credit on their individual service. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDI Mobile offers Mobile Plans, Data Plans, Super Packs and a Family Plan. You can only have one of these types of plans or packs added to your ALDI Mobile service at any one time. This means you cannot have a Family Plan and a Mobile or Data Plan at the same time. Whilst your service is part of a Family Plan, you will not see the option to recharge with any other type of Plan, however you will be able to add PAYG credit to a service.

You should be aware that access to 19xx numbers are not available on ALDI Mobile plans.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $5 PAYG Starter Kit product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

The Pay As You Go $5 plan comes with $5 of included credit to be spent on calls, messaging and data as outlined below. The expiry period of the included $5 credit is 60 days. The expiry period of the subsequent PAYG Top Up credit is 365 days.

The tables below show the inclusions and call rates, keeping you informed of how many calls you'll be able to make using your credit. Please note that there may be additional charges that you incur to numbers not specified below.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Standard Services All in Australia	Rate	Flagfall
Standard calls to Australian fixed lines and standard Australian Mobiles	15c/min	0c
Calls to 13xx, 1300xx numbers	15c/min	0c
Calls to 1800xx numbers	0c	0c
Voicemail retrieval and Voicemail setup	15c/min	0c
Voicemail deposit	0c	0c
Standard SMS to Australian numbers	15c per SMS	N/A
Standard MMS to Australian numbers (video MMS excluded)	35c per MMS	N/A
Video MMS to Australian numbers	$0.35 / video MMS	N/A
Data	6c/MB	N/A

Special Services	Rate	Flagfall
Call Forwarding	32c / min	0c
National Video Call	90c per minute	0c
International Video Call	$2.49 per minute	0c
Standard International SMS	25c per SMS (160 characters)	N/A
Standard International MMS	75c per MMS (160KB)	N/A
National Directory Assistance (1223)	0c	90c

International calls

You can view all the International Calling Rates by clicking here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

Calls to some SENSIS numbers (1234, 12455, and 12456) and 19xx numbers are not available on ALDI Mobile.

You can view the Critical information summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $25 Mobile Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

If you have a Pay As You Go plan you may choose to add an ALDI Mobile $25 Mobile Plan. The ALDI Mobile $25 Mobile Plan gives you unlimited standard national calls and SMS¹ and 2,000 MMS (including Video MMS) to Australian numbers over 30 days. All relevant rates are shown in the table below.

This plan comes with 22GB data to use over 30 days.

This plan also comes with unlimited standard calls to landline and mobile numbers and unlimited SMS in 20 international countries, plus, 100 minutes of included calls to some international numbers and 50 international SMS to 30 countries. You can find a list of eligible countries here.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply:

Data rollover applies if the same Mobile Plan or an eligible Mobile Plan of higher value is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.
If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Once your Mobile Plan credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up:You can add a Data Top Up to your Mobile Plan if you need additional data. You can purchase an additional 1GB of data for an extra $10 or 3GB for $15 and you can add it to your Mobile Plan at any time as long as the maximum additional data doesn't exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Mobile Plan but may be eligible for rollover.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDI Mobile $25 Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries 100 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here. Calls and SMS to non eligible numbers are charged from your PAYG credit.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	2,000 After using the 2,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	22GB standard data is included for use at any time $10 for 1GB or $15 for 3GB (where you have a Data Top Up) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ² Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

Once you have depleted your international call/SMS allowance, or if you want to make calls and SMS to countries outside of the eligible countries list, you will need to have Pay As You Go credit on your service to be able to make calls and SMS to international numbers. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDI Mobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDI Mobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits.

You can add a Data Top Up any time you like up to a maximum of 40GB above your included data allowance at any one time. If you purchase a 1GB and or 3GB Data Top Up, it will expire at the same time as your Mobile Plan, regardless of when you purchase it although Data Top Up may be eligible for rollover.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $29 5G Mobile Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

If you have a Pay As You Go plan you may choose to add an ALDI Mobile $29 5G Mobile Plan. The ALDI Mobile $29 5G Mobile Plan gives you unlimited standard national calls and SMS¹ and 2,000 MMS (including Video MMS) to Australian numbers over 30 days. All relevant rates are shown in the table below.

This plan comes with 25GB data to use over 30 days.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply:

Data rollover applies if the same Mobile Plan or an eligible Mobile Plan of higher value is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.
If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover.

Data Top Up: You can add a Data Top Up to your Mobile Plan if you need additional data. You can purchase an additional 1GB of data for an extra $10 or 3GB for $15 and you can add it to your Mobile Plan at any time as long as the maximum additional data doesn't exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Mobile Plan but may be eligible for rollover.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDI Mobile $29 5G Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries 100 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here. Calls and SMS to non eligible numbers are charged from your PAYG credit.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	2,000 After using the 2,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	25GB standard data is included for use at any time $10 for 1GB or $15 for 3GB (where you have a Data Top Up) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c
Voicemail deposit	0c

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ² Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

You can view the Critical Information Summary for this plan by clicking here.

In order to connect to 5G, you will need to be within the 5G coverage area and have a 5G enabled phone. For more information about our coverage click here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $39 5G Mobile Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

If you have a Pay As You Go plan you may choose to add an ALDI Mobile $39 5G Mobile Plan. The ALDI Mobile $39 5G Mobile Plan gives you unlimited standard national calls and SMS¹ and 2,000 MMS (including Video MMS) to Australian numbers over 30 days. All relevant rates are shown in the table below.

This plan comes with 65GB data to use over 30 days.

This plan also comes with unlimited standard calls to landline and mobile numbers and unlimited SMS in 20 international countries, plus, 200 minutes of included calls to some international numbers and 50 international SMS to 30 countries. You can find a list of eligible countries here.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply:

Data rollover applies if the same Mobile Plan or an eligible Mobile Plan of higher value is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.
If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDI Mobile $39 5G Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries 200 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here. Calls and SMS to non eligible numbers are charged from your PAYG credit.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	2,000 After using the 2,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	65GB standard data is included for use at any time $10 for 1GB or $15 for 3GB (where you have a Data Top Up) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c
Voicemail deposit	0c

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ² Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

You can view the Critical Information Summary for this plan by clicking here.

In order to connect to 5G, you will need to be within the 5G coverage area and have a 5G enabled phone. For more information about our coverage click here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $49 5G Mobile Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

If you have a Pay As You Go plan you may choose to add an ALDI Mobile $49 5G Mobile Plan. The ALDI Mobile $49 5G Mobile Plan gives you unlimited standard national calls and SMS¹ and 2,000 MMS (including Video MMS) to Australian numbers over 30 days. All relevant rates are shown in the table below.

This plan comes with 120GB data to use over 30 days.

This plan also comes with unlimited standard calls to landline and mobile numbers and unlimited SMS in 20 international countries, plus, 300 minutes of included calls to some international numbers and 50 international SMS to 30 countries. You can find a list of eligible countries here.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply:

Data rollover applies if the same Mobile Plan or an eligible Mobile Plan of higher value is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.
If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDI Mobile $49 5G Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries 300 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here. Calls and SMS to non eligible numbers are charged from your PAYG credit.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	2,000 After using the 2,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	120GB standard data is included for use at any time $10 for 1GB or $15 for 3GB (where you have a Data Top Up) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c
Voicemail deposit	0c

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

You can view the Critical Information Summary for this plan by clicking here.

In order to connect to 5G, you will need to be within the 5G coverage area and have a 5G enabled phone. For more information about our coverage click here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $55 5G Family Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

The ALDI Mobile $55 5G Family Plan can have up to 2 services on the same account and will offer all services unlimited standard national calls and SMS¹ and 4,000 MMS (including Video MMS) to Australian numbers over 30 days. Also included are unlimited standard calls and SMS to 20 countries plus 200 shared minutes and 100 shared SMS to 30 countries. View the eligible countries here.

All relevant rates are shown in the table below.

This plan also comes with 50GB data to use within 30 days;

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian Mobiles (to other networks) including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries plus 200 shared minutes and 100 shared SMS to 30 countries. View the eligible countries here. Calls and SMS to ineligible numbers and countries are charged from the individual PAYG credit of the service making the call/SMS.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	4,000 After using the 4,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	50GB standard data is included for use at any time $15 for 3GB (where you have a Data Add-on) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

You should be aware that access to 19xx numbers are not available on ALDI Mobile plans.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $95 Family Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

Also included are unlimited standard calls and SMS to 20 countries plus 400 shared minutes and 200 shared SMS to 30 countries. View the eligible countries here.

All relevant rates are shown in the table below.

This plan also comes with 100GB data to use within 30 days;

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian Mobiles (to other networks) including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries plus 400 shared minutes and 200 shared SMS to 30 countries. View the eligible countries here. Calls and SMS to ineligible numbers and countries are charged from the individual PAYG credit of the service making the call/SMS.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	6,000 After using the 6,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	100GB standard data is included for use at any time $15 for 3GB (where you have a Data Add-on) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

International calls and SMS

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

You should be aware that access to 19xx numbers are not available on ALDI Mobile plans.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $125 Family Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

The ALDI Mobile $125 Family Plan can have up to 6 services on the same account and will offer all services unlimited standard national calls and SMS¹ and 8,000 MMS (including Video MMS) to Australian numbers over 30 days.

Also included are unlimited standard calls and SMS to 20 countries plus 600 shared minutes and 300 shared SMS to 30 countries. View the eligible countries here.

All relevant rates are shown in the table below.

This plan also comes with 150GB data to use within 30 days;

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian Mobiles (to other networks) including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries plus 600 shared minutes and 300 shared SMS to 30 countries. View the eligible countries here. Calls and SMS to ineligible numbers and countries are charged from the individual PAYG credit of the service making the call/SMS.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	8,000 After using the 8,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	150GB standard data is included for use at any time $15 for 3GB (where you have a Data Add-on) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

International calls and SMS

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

You should be aware that access to 19xx numbers are not available on ALDI Mobile plans.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

The ALDI Mobile $119 1 Year Super Pack is a limited-time promotional plan, and no longer available online to new customers. To view our full range of current plans visit the Plans page.
This page contains general information on rates and inclusions for this plan. If you already have this plan, scroll down to find out what's included.
To activate a new service on this plan with a SIM that you have already purchased, visit our activations page.
If you already have this plan you can renew it by selecting it as a recharge option when logged into the My ALDI Mobile customer portal.

Plan details

The ALDI Mobile $119 1 Year Super Pack gives you unlimited standard calls and SMS¹ to Australian numbers for 365 days. All relevant rates are shown in the table below.

The $119 1 Year Super Pack also gives you a standard data inclusion of 60GB of data to use throughout the 365 day period. You can use the data whenever you like.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to add Pay As You Go (PAYG) credit to your service. Once your Super Pack credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: Once you have used all of the included data, you can buy a 3GB Data Top Up for $15, 20GB for $30 or 70GB for $60. You can purchase a Super Pack Data Top Up at any time as long as your total data balance does not exceed 200GB above the original data inclusion. Any Data Top Up you purchase will expire at the same time as your Super Pack.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your $119 1 Year Super Pack or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS to Australian numbers (video MMS excluded)	12,000
Video MMS to Australian numbers	$0.35/Video MMS from PAYG credit
Data	60GB is included for use at any time $15 for 3GB, $30 for 20GB or $60 for 70GB (where you have a Data Top Up) 6c / MB (charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit)
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers). ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers). Any MMS to Australian numbers that includes video is charged at $0.35 and is taken from your Pay As You Go (PAYG) credit.

International calls

If you want to make calls to International numbers, you will need to have Pay As You Go credit on your service to be able to make calls to international numbers. You can view all the international calling rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDI Mobile offers a range of plans; you can only have one Plan or Pack added to your ALDI Mobile service at any one time. If you have an existing plan on your service and you add the $119 1 Year Super Pack, it will override your existing plan and any remaining credits will be forfeited. If you add another plan whilst you have an active 1 Year Super Pack, you will forfeit any remaining credits and we will not reinstate them or refund the value to you.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

The ALDI Mobile $169 1 Year Super Pack is a limited-time promotional plan, and no longer available online to new customers. To view our full range of current plans visit the Plans page.
This page contains general information on rates and inclusions for this plan. If you already have this plan, scroll down to find out what's included.
To activate a new service on this plan with a SIM that you have already purchased, visit our activations page.
If you already have this plan you can renew it by selecting it as a recharge option when logged into the My ALDI Mobile customer portal.

Plan details

The ALDI Mobile $169 1 Year Super Pack gives you unlimited standard national calls and SMS¹ for 365 days. All relevant rates are shown in the table below.

The $169 1 Year Super Pack also gives you a standard data inclusion of 138GB of data to use throughout the 365 day period. You can use the data whenever you like.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your $169 1 Year Super Pack or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	12,000 After using the 12,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	138GB is included for use at any time $15 for 3GB, $30 for 20GB or $60 for 70GB (where you have a Data Top Up) 6c / MB (charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit)
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers). ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDI Mobile offers a range of plans; you can only have one Plan or Pack added to your ALDI Mobile service at any one time. If you have an existing plan on your service and you add the $169 1 Year Super Pack, it will override your existing plan and any remaining credits will be forfeited. If you add another plan whilst you have an active 1 Year Super Pack, you will forfeit any remaining credits and we will not reinstate them or refund the value to you.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

The ALDI Mobile $499 1 Year Super Pack is a limited-time promotional plan, and no longer available online to new customers. To view our full range of current plans visit the Plans page.
This page contains general information on rates and inclusions for this plan. If you already have this plan, scroll down to find out what's included.
To activate a new service on this plan with a SIM that you have already purchased, visit our activations page.
If you already have this plan you can renew it by selecting it as a recharge option when logged into the My ALDI Mobile customer portal.

Plan details

The ALDI Mobile $499 1 Year Super Pack gives you unlimited standard national calls and SMS¹ and 12,000 MMS (including Video MMS) to Australian numbers for 365 days. All relevant rates are shown in the table below.

The $499 1 Year Super Pack also gives you a standard data inclusion of 1000GB of data to use throughout the 365 day period. You can use the data whenever you like.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your $499 1 Year Super Pack or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	12,000 After using the 12,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	1000GB is included for use at any time $15 for 3GB, $30 for 20GB or $60 for 70GB (where you have a Data Top Up) 6c / MB (charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit)
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers). ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDI Mobile offers a range of plans; you can only have one Plan or Pack added to your ALDI Mobile service at any one time. If you have an existing plan on your service and you add the $499 1 Year Super Pack, it will override your existing plan and any remaining credits will be forfeited. If you add another plan whilst you have an active 1 Year Super Pack, you will forfeit any remaining credits and we will not reinstate them or refund the value to you.

You can view the Critical Information Summary for this plan by clicking here.

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3G network shutdown & emergency calls

New rules require blocking of mobile phones that can't make emergency service calls

What do I need to do?

We recommend updating affected devices immediately

Where can I get a compatible device?

Act now, 3G has already shut down!

3G emergency call FAQs

Why do the new emergency calling rules mean some devices were blocked?

How are devices that can't make 4G emergency calls blocked after 3G shutdown

My device stopped working when 3G shut down. What now?

Was my device affected by the 3G shutdown? Do I need to upgrade it?

How does the 3G shutdown affect my 3G-only device?

My device Is 4G, but I received a notification about the 3G closure. Am I impacted?

My device can't make Emergency 000 calls over 4G (VoLTE). Do I need an upgrade?

Will my device be able to call emergency services (000) after the 3G shutdown?

What are ALDI Mobile's network bands and frequencies?

Required bands:

4G Network (LTE):

5G Network (NR):

Additional capacity bands (varies by location):

How do I ensure that my new device is 4G ready?

3G Shutdown Device Checker SMS Tool

Important information about the 3G Shutdown