Using and managing your service– Tags:faq– Translation missing: en.general.meta.page

Delivery for your Starter Pack is free and will be sent via standard Australia Post.
Once your order has been processed, we’ll begin preparing your order for shipment.
General handling time for most orders is 1 to 2 business days.
Once your order has been fulfilled, your order should arrive within 10 business days.

Delivery issues

If your SIM hasn't arrived after 10 business days, please contact our Customer Service team with your order details so we can help.

You can view Australia Post’s delivery lead times here.

Auto Recharge automatically recharges the same Mobile, Family, Data or Super Pack plan when it expires against a valid, stored payment method. The batching process takes up to 4 hours and during this time you may be without outgoing services if you don't have a PAYG credit balance. We'll send you a notification once complete or if there is a failure. Changing or manually recharging plans resets the Auto Recharge setting.

Expand the sections below to learn more about Auto Recharge.

▲ Payments

You must have a valid Visa Card, Mastercard or PayPal payment method stored on your account.

You can add or update payment methods within your MyALDImobile online account or via the App. You can also enable or disable the Auto Recharge function there.

▲ Timing

Auto Recharges commence just after midnight on the day your recharge expires. Recharges are processed in batches and it generally takes 3-4 hours for the entire batch to complete.

It's important to have PAYG credit or you may find yourself without outgoing services while the batch process runs. If you use your PAYG credit during this time all charges are valid, and we will not refund the credit you have used.

If you are not comfortable using PAYG credit while the batch process runs it is recommended that you recharge manually instead.

▲ Manual recharges

If you make a manual recharge when Auto Recharge is enabled then manual recharge will become the default setting. You will need to activate Auto Recharge thereafter if you wish the process to be automated again in future.

▲ Changing plans

If you already have Auto Recharge activated on a current plan, and are changing to a new one, it does not automatically transfer to your new plan. You MUST set up Auto Recharge on your new plan.

▲ Failures

There are several reasons why an Auto Recharge may fail:

Expired credit card – ensure that your credit card details are current
Credit card not on file – ensure that you register your credit card for payment
Change of bank account – you may have changed banks or opened a new account
Insufficient funds – there are not enough funds in your bank account to cover the recharge amount

In these events you shall be notified by SMS and/or email. The method and success of delivery is dependent on the details we have for you being valid at the time of failed recharge.

You may contact us at any time or search the Help & FAQ docs for more information on Auto Recharge.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $95 Family Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

The ALDImobile $95 5G Family Plan can have up to 4 services on the same account and will offer all services unlimited standard national calls and SMS¹ and 6,000 MMS (including Video MMS) to Australian numbers over 30 days.

Also included are unlimited standard calls and SMS to 20 countries plus 400 shared minutes and 200 shared SMS to 30 countries. View the eligible countries here.

All relevant rates are shown in the table below.

This plan also comes with 100GB data to use within 30 days;

Plan data is shared across all the services on the Family Plan. You can set data limits for an User services in a Family Plan which enables you to control the amount of data an User can access from the shared data. If no limits are set, or maximum limits are set then data will be shared on a first come, first served basis.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over but only if you recharge with the same Family Plan within 24 hours of expiry of the previous Family Plan. Otherwise, unused data is forfeited.

Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Each service on the Family Plan will require its own PAYG balance. PAYG credit is not shared by the services on the Family Plan. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: You can add a Data Top Up to your Family Plan if you need additional data. You can purchase an additional 3GB of data for an extra $15 and you can add it to your Family Plan at any time as long as the maximum additional data doesn’t exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Family Plan but may be eligible for rollover.

The Data Top Up can only be purchased through the website or by calling us. Please take care when you are adding a 3GB Data Top Up to ensure you are adding the correct data product to your Family Plan.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDImobile Family Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian Mobiles (to other networks) including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries plus 400 shared minutes and 200 shared SMS to 30 countries. View the eligible countries here. Calls and SMS to ineligible numbers and countries are charged from the individual PAYG credit of the service making the call/SMS.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	6,000 After using the 6,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	100GB standard data is included for use at any time $15 for 3GB (where you have a Data Add-on) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers) and call forwarding. ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

To make international calls/SMS once the included allowance has been depleted or to make calls and SMS to countries outside of the eligible countries list or call types, the Owner and or User will need to have Pay As You Go credit on their individual service. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Super Packs and a Family Plan. You can only have one of these types of plans or packs added to your ALDImobile service at any one time. This means you cannot have a Family Plan and a Mobile or Data Plan at the same time. Whilst your service is part of a Family Plan, you will not see the option to recharge with any other type of Plan, however you will be able to add PAYG credit to a service.

You should be aware that access to 19xx numbers are not available on ALDImobile plans.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $5 PAYG Starter Kit product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

The Pay As You Go $5 plan comes with $5 of included credit to be spent on calls, messaging and data as outlined below. The expiry period of the included $5 credit is 60 days. The expiry period of the subsequent PAYG Top Up credit is 365 days.

The tables below show the inclusions and call rates, keeping you informed of how many calls you'll be able to make using your credit. Please note that there may be additional charges that you incur to numbers not specified below.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Standard Services All in Australia	Rate	Flagfall
Standard calls to Australian fixed lines and standard Australian Mobiles	15c/min	0c
Calls to 13xx, 1300xx numbers	15c/min	0c
Calls to 1800xx numbers	0c	0c
Voicemail retrieval and Voicemail setup	15c/min	0c
Voicemail deposit	0c	0c
Standard SMS to Australian numbers	15c per SMS	N/A
Standard MMS to Australian numbers (video MMS excluded)	35c per MMS	N/A
Video MMS to Australian numbers	$0.35 / video MMS	N/A
Data	6c/MB	N/A

Special Services	Rate	Flagfall
Call Forwarding	32c / min	0c
National Video Call	90c per minute	0c
International Video Call	$2.49 per minute	0c
Standard International SMS	25c per SMS (160 characters)	N/A
Standard International MMS	75c per MMS (160KB)	N/A
National Directory Assistance (1223)	0c	90c

International calls

You can view all the International Calling Rates by clicking here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

Calls to some SENSIS numbers (1234, 12455, and 12456) and 19xx numbers are not available on ALDImobile.

You can view the Critical information summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $25 Mobile Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

If you have a Pay As You Go plan you may choose to add an ALDImobile $25 Mobile Plan. The ALDImobile $25 Mobile Plan gives you unlimited standard national calls and SMS¹ and 2,000 MMS (including Video MMS) to Australian numbers over 30 days. All relevant rates are shown in the table below.

This plan comes with 22GB data to use over 30 days.

This plan also comes with unlimited standard calls to landline and mobile numbers and unlimited SMS in 20 international countries, plus, 100 minutes of included calls to some international numbers and 50 international SMS to 30 countries. You can find a list of eligible countries here.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply:

Data rollover applies if the same Mobile Plan or an eligible Mobile Plan of higher value is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.
If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Once your Mobile Plan credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up:You can add a Data Top Up to your Mobile Plan if you need additional data. You can purchase an additional 1GB of data for an extra $10 or 3GB for $15 and you can add it to your Mobile Plan at any time as long as the maximum additional data doesn't exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Mobile Plan but may be eligible for rollover.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDImobile $25 Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries 100 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here. Calls and SMS to non eligible numbers are charged from your PAYG credit.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	2,000 After using the 2,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	22GB standard data is included for use at any time $10 for 1GB or $15 for 3GB (where you have a Data Top Up) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ² Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

Once you have depleted your international call/SMS allowance, or if you want to make calls and SMS to countries outside of the eligible countries list, you will need to have Pay As You Go credit on your service to be able to make calls and SMS to international numbers. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDImobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits.

You can add a Data Top Up any time you like up to a maximum of 40GB above your included data allowance at any one time. If you purchase a 1GB and or 3GB Data Top Up, it will expire at the same time as your Mobile Plan, regardless of when you purchase it although Data Top Up may be eligible for rollover.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $29 5G Mobile Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

If you have a Pay As You Go plan you may choose to add an ALDImobile $29 5G Mobile Plan. The ALDImobile $29 5G Mobile Plan gives you unlimited standard national calls and SMS¹ and 2,000 MMS (including Video MMS) to Australian numbers over 30 days. All relevant rates are shown in the table below.

This plan comes with 25GB data to use over 30 days.

This plan also comes with unlimited standard calls to landline and mobile numbers and unlimited SMS in 20 international countries, plus, 100 minutes of included calls to some international numbers and 50 international SMS to 30 countries. You can find a list of eligible countries here.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply:

Data rollover applies if the same Mobile Plan or an eligible Mobile Plan of higher value is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.
If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Once your Mobile Plan credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: You can add a Data Top Up to your Mobile Plan if you need additional data. You can purchase an additional 1GB of data for an extra $10 or 3GB for $15 and you can add it to your Mobile Plan at any time as long as the maximum additional data doesn't exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Mobile Plan but may be eligible for rollover.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDImobile $29 5G Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries 100 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here. Calls and SMS to non eligible numbers are charged from your PAYG credit.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	2,000 After using the 2,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	25GB standard data is included for use at any time $10 for 1GB or $15 for 3GB (where you have a Data Top Up) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c
Voicemail deposit	0c

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ² Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

Once you have depleted your international call/SMS allowance, or if you want to make calls and SMS to countries outside of the eligible countries list, you will need to have Pay As You Go credit on your service to be able to make calls and SMS to international numbers. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDImobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits.

You can add a Data Top Up any time you like up to a maximum of 40GB above your included data allowance at any one time. If you purchase a 1GB and or 3GB Data Top Up, it will expire at the same time as your Mobile Plan, regardless of when you purchase it although Data Top Up may be eligible for rollover.

You can view the Critical Information Summary for this plan by clicking here.

In order to connect to 5G, you will need to be within the 5G coverage area and have a 5G enabled phone. For more information about our coverage click here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $39 5G Mobile Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

If you have a Pay As You Go plan you may choose to add an ALDImobile $39 5G Mobile Plan. The ALDImobile $39 5G Mobile Plan gives you unlimited standard national calls and SMS¹ and 2,000 MMS (including Video MMS) to Australian numbers over 30 days. All relevant rates are shown in the table below.

This plan comes with 65GB data to use over 30 days.

This plan also comes with unlimited standard calls to landline and mobile numbers and unlimited SMS in 20 international countries, plus, 200 minutes of included calls to some international numbers and 50 international SMS to 30 countries. You can find a list of eligible countries here.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply:

Data rollover applies if the same Mobile Plan or an eligible Mobile Plan of higher value is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.
If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Once your Mobile Plan credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: You can add a Data Top Up to your Mobile Plan if you need additional data. You can purchase an additional 1GB of data for an extra $10 or 3GB for $15 and you can add it to your Mobile Plan at any time as long as the maximum additional data doesn't exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Mobile Plan but may be eligible for rollover.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDImobile $39 5G Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries 200 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here. Calls and SMS to non eligible numbers are charged from your PAYG credit.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	2,000 After using the 2,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	65GB standard data is included for use at any time $10 for 1GB or $15 for 3GB (where you have a Data Top Up) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c
Voicemail deposit	0c

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ² Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

Once you have depleted your international call/SMS allowance, or if you want to make calls and SMS to countries outside of the eligible countries list, you will need to have Pay As You Go credit on your service to be able to make calls and SMS to international numbers. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDImobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits.

You can add a Data Top Up any time you like up to a maximum of 40GB above your included data allowance at any one time. If you purchase a 1GB and or 3GB Data Top Up, it will expire at the same time as your Mobile Plan, regardless of when you purchase it although Data Top Up may be eligible for rollover.

You can view the Critical Information Summary for this plan by clicking here.

In order to connect to 5G, you will need to be within the 5G coverage area and have a 5G enabled phone. For more information about our coverage click here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $49 5G Mobile Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

If you have a Pay As You Go plan you may choose to add an ALDImobile $49 5G Mobile Plan. The ALDImobile $49 5G Mobile Plan gives you unlimited standard national calls and SMS¹ and 2,000 MMS (including Video MMS) to Australian numbers over 30 days. All relevant rates are shown in the table below.

This plan comes with 120GB data to use over 30 days.

This plan also comes with unlimited standard calls to landline and mobile numbers and unlimited SMS in 20 international countries, plus, 300 minutes of included calls to some international numbers and 50 international SMS to 30 countries. You can find a list of eligible countries here.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over, but the following conditions apply:

Data rollover applies if the same Mobile Plan or an eligible Mobile Plan of higher value is acquired within 24 hours of expiry of the previous Mobile Plan. Otherwise, unused data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.
If you move to a Family Plan, Data Plan or 1 Year Super Pack, data will not rollover.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Once your Mobile Plan credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: You can add a Data Top Up to your Mobile Plan if you need additional data. You can purchase an additional 1GB of data for an extra $10 or 3GB for $15 and you can add it to your Mobile Plan at any time as long as the maximum additional data doesn't exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Mobile Plan but may be eligible for rollover.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDImobile $49 5G Mobile Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries 300 minutes and 50 SMS included to 30 countries, then standard rates apply (charged from your PAYG credit) View the eligible countries here. Calls and SMS to non eligible numbers are charged from your PAYG credit.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	2,000 After using the 2,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	120GB standard data is included for use at any time $10 for 1GB or $15 for 3GB (where you have a Data Top Up) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c
Voicemail deposit	0c

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

Once you have depleted your international call/SMS allowance, or if you want to make calls and SMS to countries outside of the eligible countries list, you will need to have Pay As You Go credit on your service to be able to make calls and SMS to international numbers. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDImobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits.

You can add a Data Top Up any time you like up to a maximum of 40GB above your included data allowance at any one time. If you purchase a 1GB and or 3GB Data Top Up, it will expire at the same time as your Mobile Plan, regardless of when you purchase it although Data Top Up may be eligible for rollover.

You can view the Critical Information Summary for this plan by clicking here.

In order to connect to 5G, you will need to be within the 5G coverage area and have a 5G enabled phone. For more information about our coverage click here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $95 Data Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

The ALDImobile $95 Data Plan gives you 30GB of data to use over 365 days. This plan does not provide you with any call or SMS credit or allowances. If you want to be able to make calls and send SMS messages at the same time as using the $95 Data Plan, you will need to ensure you have Pay As You Go credit.

This plan comes with data rollover which means that your unused data allowance may be rolled over up to a maximum total of 30GB, but the following conditions apply:

You recharge within 24 hours of expiry with a Data Plan of the same or higher data allowance.
Both Data Plans are eligible for Data Rollover
Unused data can rollover indefinitely up to a maximum of 30GB. Excess data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.

Once your Data Plan credit and rollover data (if any) has been depleted or your plan has expired, you may add another Data Plan. If you do not add another plan, data usage will then be depleted from your Pay As You Go credit (if you have any available) at the Pay As You Go rate of 6c per MB. Please refer to the Pay As You Go plan information for full rate details.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges for services that are not included as part of your ALDImobile $95 Data Plan will be deducted from your Pay As You Go credit.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDImobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits.

Excludes all use overseas. For personal use only, an Acceptable Use Policy applies to our mobile services. You can view it on our legals page. You should refer to our Critical Information Summary to determine if this is the right plan for you.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $240 Data Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

The ALDImobile $240 Data Plan gives you 185GB of data to use over 365 days. This plan does not provide you with any call or SMS credit or allowances. If you want to be able to make calls and send SMS messages at the same time as using the $240 Data Plan, you will need to ensure you have Pay As You Go credit.

This plan comes with data rollover which means that your unused data allowance may be rolled over up to a maximum total of 50GB, but the following conditions apply:

You recharge within 24 hours of expiry with a Data Plan of the same or higher data allowance.
Both Data Plans are eligible for Data Rollover
Unused data can rollover indefinitely up to a maximum of 50GB. Excess data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.

Once your Data Plan credit and rollover data (if any) has been depleted or your plan has expired, you may add another Data Plan. If you do not add another plan, data usage will then be depleted from your Pay As You Go credit (if you have any available) at the Pay As You Go rate of 6c per MB. Please refer to the Pay As You Go plan information for full rate details.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges for services that are not included as part of your ALDImobile $240 Data Plan will be deducted from your Pay As You Go credit.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDImobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits.

Excludes all use overseas. For personal use only, an Acceptable Use Policy applies to our mobile services. You can view it on our legals page. You should refer to our Critical Information Summary to determine if this is the right plan for you.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $365 Data Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

The ALDImobile $365 Data Plan gives you 365GB of data to use over 365 days. This plan does not provide you with any call or SMS credit or allowances. If you want to be able to make calls and send SMS messages at the same time as using the $365 Data Plan, you will need to ensure you have Pay As You Go credit.

This plan comes with data rollover which means that your unused data allowance may be rolled over up to a maximum total of 100GB, but the following conditions apply:

You recharge within 24 hours of expiry with a Data Plan of the same or higher data allowance.
Both Data Plans are eligible for Data Rollover
Unused data can rollover indefinitely up to a maximum of 100GB. Excess data is forfeited.
Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.

Once your Data Plan credit has depleted or expired, you may add another Data Plan. If you do not add another plan, data usage will then be depleted from your Pay As You Go credit (if you have any available) at the Pay As You Go rate of 6c per MB. Please refer to the Pay As You Go plan information for full rate details.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges for services that are not included as part of your ALDImobile $365 Data Plan will be deducted from your Pay As You Go credit.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Family Plan and Super Packs; you can only have one of these plans or packs added to your ALDImobile service at any one time. This means you cannot have a Mobile Plan and a Data Plan at the same time. If you add a Data Plan to your service whilst you already have a plan, you will lose that plan and its inclusions and we will not reinstate them or refund the value to you, so please take care when you are recharging to ensure you are adding the correct recharge option and check if you will lose your credits.

Excludes all use overseas. For personal use only, an Acceptable Use Policy applies to our mobile services. You can view it on our legals page. You should refer to our Critical Information Summary to determine if this is the right plan for you.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $55 5G Family Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

The ALDImobile $55 5G Family Plan can have up to 2 services on the same account and will offer all services unlimited standard national calls and SMS¹ and 4,000 MMS (including Video MMS) to Australian numbers over 30 days. Also included are unlimited standard calls and SMS to 20 countries plus 200 shared minutes and 100 shared SMS to 30 countries. View the eligible countries here.

All relevant rates are shown in the table below.

This plan also comes with 50GB data to use within 30 days;

Plan data is shared across all the services on the Family Plan. You can set data limits for an User services in a Family Plan which enables you to control the amount of data an User can access from the shared data. If no limits are set, or maximum limits are set then data will be shared on a first come, first served basis.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over but only if you recharge with the same Family Plan within 24 hours of expiry of the previous Family Plan. Otherwise, unused data is forfeited.

Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Each service on the Family Plan will require its own PAYG balance. PAYG credit is not shared by the services on the Family Plan. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: You can add a Data Top Up to your Family Plan if you need additional data. You can purchase an additional 3GB of data for an extra $15 and you can add it to your Family Plan at any time as long as the maximum additional data doesn’t exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Family Plan but may be eligible for rollover.

The Data Top Up can only be purchased through the website or by calling us. Please take care when you are adding a 3GB Data Top Up to ensure you are adding the correct data product to your Family Plan.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDImobile Family Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian Mobiles (to other networks) including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries plus 200 shared minutes and 100 shared SMS to 30 countries. View the eligible countries here. Calls and SMS to ineligible numbers and countries are charged from the individual PAYG credit of the service making the call/SMS.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	4,000 After using the 4,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	50GB standard data is included for use at any time $15 for 3GB (where you have a Data Add-on) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, premium numbers (eg. 19xx numbers) and call forwarding. ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

To make international calls/SMS once the included allowance has been depleted or to make calls and SMS to countries outside of the eligible countries list or call types, the Owner and or User will need to have Pay As You Go credit on their individual service. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Super Packs and a Family Plan. You can only have one of these types of plans or packs added to your ALDImobile service at any one time. This means you cannot have a Family Plan and a Mobile or Data Plan at the same time. Whilst your service is part of a Family Plan, you will not see the option to recharge with any other type of Plan, however you will be able to add PAYG credit to a service.

You should be aware that access to 19xx numbers are not available on ALDImobile plans.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $95 Family Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

The ALDImobile $95 5G Family Plan can have up to 4 services on the same account and will offer all services unlimited standard national calls and SMS¹ and 6,000 MMS (including Video MMS) to Australian numbers over 30 days.

Also included are unlimited standard calls and SMS to 20 countries plus 400 shared minutes and 200 shared SMS to 30 countries. View the eligible countries here.

All relevant rates are shown in the table below.

This plan also comes with 100GB data to use within 30 days;

Plan data is shared across all the services on the Family Plan. You can set data limits for an User services in a Family Plan which enables you to control the amount of data an User can access from the shared data. If no limits are set, or maximum limits are set then data will be shared on a first come, first served basis.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over but only if you recharge with the same Family Plan within 24 hours of expiry of the previous Family Plan. Otherwise, unused data is forfeited.

Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Each service on the Family Plan will require its own PAYG balance. PAYG credit is not shared by the services on the Family Plan. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: You can add a Data Top Up to your Family Plan if you need additional data. You can purchase an additional 3GB of data for an extra $15 and you can add it to your Family Plan at any time as long as the maximum additional data doesn’t exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Family Plan but may be eligible for rollover.

The Data Top Up can only be purchased through the website or by calling us. Please take care when you are adding a 3GB Data Top Up to ensure you are adding the correct data product to your Family Plan.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDImobile Family Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian Mobiles (to other networks) including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries plus 400 shared minutes and 200 shared SMS to 30 countries. View the eligible countries here. Calls and SMS to ineligible numbers and countries are charged from the individual PAYG credit of the service making the call/SMS.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	6,000 After using the 6,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	100GB standard data is included for use at any time $15 for 3GB (where you have a Data Add-on) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers) and call forwarding. ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

To make international calls/SMS once the included allowance has been depleted or to make calls and SMS to countries outside of the eligible countries list or call types, the Owner and or User will need to have Pay As You Go credit on their individual service. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Super Packs and a Family Plan. You can only have one of these types of plans or packs added to your ALDImobile service at any one time. This means you cannot have a Family Plan and a Mobile or Data Plan at the same time. Whilst your service is part of a Family Plan, you will not see the option to recharge with any other type of Plan, however you will be able to add PAYG credit to a service.

You should be aware that access to 19xx numbers are not available on ALDImobile plans.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $125 Family Plan product page.
To move to this plan from another plan on an already activated service, log into My ALDImobile and select this plan when you next recharge.

Plan details

The ALDImobile $125 Family Plan can have up to 6 services on the same account and will offer all services unlimited standard national calls and SMS¹ and 8,000 MMS (including Video MMS) to Australian numbers over 30 days.

Also included are unlimited standard calls and SMS to 20 countries plus 600 shared minutes and 300 shared SMS to 30 countries. View the eligible countries here.

All relevant rates are shown in the table below.

This plan also comes with 150GB data to use within 30 days;

Plan data is shared across all the services on the Family Plan. You can set data limits for an User services in a Family Plan which enables you to control the amount of data an User can access from the shared data. If no limits are set, or maximum limits are set then data will be shared on a first come, first served basis.

This plan comes with unlimited data rollover which means that all your unused data allowance may be rolled over but only if you recharge with the same Family Plan within 24 hours of expiry of the previous Family Plan. Otherwise, unused data is forfeited.

Standard data that is included with your plan is depleted first, and then any available rollover data is consumed.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Each service on the Family Plan will require its own PAYG balance. PAYG credit is not shared by the services on the Family Plan. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: You can add a Data Top Up to your Family Plan if you need additional data. You can purchase an additional 3GB of data for an extra $15 and you can add it to your Family Plan at any time as long as the maximum additional data doesn’t exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Family Plan but may be eligible for rollover.

The Data Top Up can only be purchased through the website or by calling us. Please take care when you are adding a 3GB Data Top Up to ensure you are adding the correct data product to your Family Plan.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your ALDImobile Family Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian Mobiles (to other networks) including to 13xx, 1300xx numbers	Unlimited¹
Calls to some eligible international numbers and international SMS	Unlimited standard calls and SMS to 20 countries plus 600 shared minutes and 300 shared SMS to 30 countries. View the eligible countries here. Calls and SMS to ineligible numbers and countries are charged from the individual PAYG credit of the service making the call/SMS.
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	8,000 After using the 8,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	150GB standard data is included for use at any time $15 for 3GB (where you have a Data Add-on) 6c / MB, charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers) and call forwarding. ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls and SMS

To make international calls/SMS once the included allowance has been depleted or to make calls and SMS to countries outside of the eligible countries list or call types, the Owner and or User will need to have Pay As You Go credit on their individual service. You can view all the International Calling and SMS Rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers Mobile Plans, Data Plans, Super Packs and a Family Plan. You can only have one of these types of plans or packs added to your ALDImobile service at any one time. This means you cannot have a Family Plan and a Mobile or Data Plan at the same time. Whilst your service is part of a Family Plan, you will not see the option to recharge with any other type of Plan, however you will be able to add PAYG credit to a service.

You should be aware that access to 19xx numbers are not available on ALDImobile plans.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

The ALDImobile $119 1 Year Super Pack is a limited-time promotional plan, and no longer available online to new customers. To view our full range of current plans visit the Plans page.
This page contains general information on rates and inclusions for this plan. If you already have this plan, scroll down to find out what's included.
To activate a new service on this plan with a SIM that you have already purchased, visit our activations page.
If you already have this plan you can renew it by selecting it as a recharge option when logged into the My ALDImobile customer portal.

Plan details

The ALDImobile $119 1 Year Super Pack gives you unlimited standard calls and SMS¹ to Australian numbers for 365 days. All relevant rates are shown in the table below.

The $119 1 Year Super Pack also gives you a standard data inclusion of 60GB of data to use throughout the 365 day period. You can use the data whenever you like.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to add Pay As You Go (PAYG) credit to your service. Once your Super Pack credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: Once you have used all of the included data, you can buy a 3GB Data Top Up for $15, 20GB for $30 or 70GB for $60. You can purchase a Super Pack Data Top Up at any time as long as your total data balance does not exceed 200GB above the original data inclusion. Any Data Top Up you purchase will expire at the same time as your Super Pack.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your $119 1 Year Super Pack or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS to Australian numbers (video MMS excluded)	12,000
Video MMS to Australian numbers	$0.35/Video MMS from PAYG credit
Data	60GB is included for use at any time $15 for 3GB, $30 for 20GB or $60 for 70GB (where you have a Data Top Up) 6c / MB (charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit)
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers). ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers). Any MMS to Australian numbers that includes video is charged at $0.35 and is taken from your Pay As You Go (PAYG) credit.

International calls

If you want to make calls to International numbers, you will need to have Pay As You Go credit on your service to be able to make calls to international numbers. You can view all the international calling rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers a range of plans; you can only have one Plan or Pack added to your ALDImobile service at any one time. If you have an existing plan on your service and you add the $119 1 Year Super Pack, it will override your existing plan and any remaining credits will be forfeited. If you add another plan whilst you have an active 1 Year Super Pack, you will forfeit any remaining credits and we will not reinstate them or refund the value to you.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

The ALDImobile $169 1 Year Super Pack is a limited-time promotional plan, and no longer available online to new customers. To view our full range of current plans visit the Plans page.
This page contains general information on rates and inclusions for this plan. If you already have this plan, scroll down to find out what's included.
To activate a new service on this plan with a SIM that you have already purchased, visit our activations page.
If you already have this plan you can renew it by selecting it as a recharge option when logged into the My ALDImobile customer portal.

Plan details

The ALDImobile $169 1 Year Super Pack gives you unlimited standard national calls and SMS¹ for 365 days. All relevant rates are shown in the table below.

The $169 1 Year Super Pack also gives you a standard data inclusion of 138GB of data to use throughout the 365 day period. You can use the data whenever you like.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to add Pay As You Go (PAYG) credit to your service. Once your Super Pack credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: Once you have used all of the included data, you can buy a 3GB Data Top Up for $15, 20GB for $30 or 70GB for $60. You can purchase a Super Pack Data Top Up at any time as long as your total data balance does not exceed 200GB above the original data inclusion. Any Data Top Up you purchase will expire at the same time as your Super Pack.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your $169 1 Year Super Pack or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	12,000 After using the 12,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	138GB is included for use at any time $15 for 3GB, $30 for 20GB or $60 for 70GB (where you have a Data Top Up) 6c / MB (charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit)
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers). ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls

If you want to make calls to International numbers, you will need to have Pay As You Go credit on your service to be able to make calls to international numbers. You can view all the international calling rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers a range of plans; you can only have one Plan or Pack added to your ALDImobile service at any one time. If you have an existing plan on your service and you add the $169 1 Year Super Pack, it will override your existing plan and any remaining credits will be forfeited. If you add another plan whilst you have an active 1 Year Super Pack, you will forfeit any remaining credits and we will not reinstate them or refund the value to you.

You can view the Critical Information Summary for this plan by clicking here.

Plan selection

The ALDImobile $499 1 Year Super Pack is a limited-time promotional plan, and no longer available online to new customers. To view our full range of current plans visit the Plans page.
This page contains general information on rates and inclusions for this plan. If you already have this plan, scroll down to find out what's included.
To activate a new service on this plan with a SIM that you have already purchased, visit our activations page.
If you already have this plan you can renew it by selecting it as a recharge option when logged into the My ALDImobile customer portal.

Plan details

The ALDImobile $499 1 Year Super Pack gives you unlimited standard national calls and SMS¹ and 12,000 MMS (including Video MMS) to Australian numbers for 365 days. All relevant rates are shown in the table below.

The $499 1 Year Super Pack also gives you a standard data inclusion of 1000GB of data to use throughout the 365 day period. You can use the data whenever you like.

If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to add Pay As You Go (PAYG) credit to your service. Once your Super Pack credit has depleted or expired, usage will then be depleted from your Pay As You Go credit (if you have any available) at Pay As You Go rates. Please refer to the Pay As You Go plan information for full rate details.

Data Top Up: Once you have used all of the included data, you can buy a 3GB Data Top Up for $15, 20GB for $30 or 70GB for $60. You can purchase a Super Pack Data Top Up at any time as long as your total data balance does not exceed 200GB above the original data inclusion. Any Data Top Up you purchase will expire at the same time as your Super Pack.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Any charges you incur that are not included as part of your $499 1 Year Super Pack or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.

Standard Services All in Australia	Rate
Standard calls to Australian fixed lines and standard Australian mobiles including to 13xx, 1300xx numbers	Unlimited¹
Calls to 1800 numbers	$0 no charge
Standard SMS to Australian numbers	Unlimited²
Standard MMS (including video MMS) to Australian numbers	12,000 After using the 12,000 MMS the rate will be $0.35/MMS If you renew your plan before expiry, unused MMS will be forfeited.
Data	1000GB is included for use at any time $15 for 3GB, $30 for 20GB or $60 for 70GB (where you have a Data Top Up) 6c / MB (charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit)
Call connection fee (national calls)	No charge
Voicemail retrieval	0c/min
Voicemail deposit	0c/min

Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers). ²Excludes some use such as: SMS to international or satellite numbers, and premium numbers (eg. 19xx numbers).

International calls

If you want to make calls to International numbers, you will need to have Pay As You Go credit on your service to be able to make calls to international numbers. You can view all the international calling rates here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

ALDImobile offers a range of plans; you can only have one Plan or Pack added to your ALDImobile service at any one time. If you have an existing plan on your service and you add the $499 1 Year Super Pack, it will override your existing plan and any remaining credits will be forfeited. If you add another plan whilst you have an active 1 Year Super Pack, you will forfeit any remaining credits and we will not reinstate them or refund the value to you.

You can view the Critical Information Summary for this plan by clicking here.

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