How do I change my voicemail PIN?

To change your voicemail PIN

  • Dial 101 from your handset
  • Press 3 to change your mailbox settings
  • Press 1 to setup login options
  • Press 1 to change your PIN
  • Enter your new PIN, then press hash (#)

the pin must be 6 digits

If you get stuck, press * to return to the previous menu, press 0 for help.

If you’re being prompted for a PIN on your phone, and you forgot your PIN, please contact our customer care team.