We are making changes to selected ALDImobile plans, effective from 15 November 2023. These changes will impact the $189 Super Pack, and we've prepared this FAQ to provide you with more detailed information.

Plan changes:

Detail	Until 14 November 2023	From 15 November 2023
Plan name	$189 Super Pack	$199 Super Pack
Price per recharge	$189	$199
Data allowance	189GB	199GB

Note that the Telstra Wholesale 3G Network will close mid-2024. After this date, you'll need a 4G device with VoLTE calling capability to stay connected. Speed caps apply to all of our plans.

Common Questions:

Q: When do these plan changes happen?
A: The plan changes will go into effect on your first recharge from 15 November 2023.

Q: How does the price change affect my plan?
A: Your current plan price will increase from $189 to $199 per 365 day recharge, starting from your first recharge on or after 15 November 2023.

Q: What's changing with my data allowance?
A: Your data allowance will increase from 189GB to 199GB on your first recharge from 15 November 2023.

Q: How will Auto Recharge work with these changes?
A: If your service is set up for Auto Recharge, the new amount will be automatically charged on your first recharge from 15 November 2023, and you will receive the updated inclusions. To disable Auto Recharge, use MyALDImobile or the ALDImobile app, and you'll need to manually recharge or use PAYG credit when your plan expires.

Q: I recharged with the $189 1 Year Super Pack before 15 November. What happens to my current plan with these changes?
A: If you recharged before 15 November and it expires after this date, your $189 1 Year Super Pack will remain active and you will be able to use the inclusions until it expires. When your plan expires you will be offered the updated $199 1 Year Super Pack and updated inclusions.

Q: Will my plan name change as well?
A: Yes, from 15 November 2023, your plan name in MyALDImobile and the ALDImobile app will change to $199 Super Pack to reflect recent updates. However, you won't be charged the new price or receive the new inclusions until your next recharge after this date.