$199 1 Year Super Pack - Withdrawal of, and offer to the $229 1 Year Super Pack
From 24 September 2025 we will be withdrawing the $199 1 Year Super Pack. Customers on this plan will be offered the $229 1 Year Super Pack as a replacement. This FAQ provides information about this change and how it will affect you.
Plan comparison:
Detail |
$199 1 Year Super Pack |
$229 1 Year Super Pack |
---|---|---|
Price per recharge |
$199 |
$229 |
Expiry |
365 days |
365 days |
Network |
4G |
4G |
Data allowance |
199GB |
250GB |
Data Rollover |
Unlimited |
Unlimited |
Standard calls & SMS to Australian numbers |
Unlimited |
Unlimited |
Standard MMS to Australian numbers |
12,000 |
12,000 |
Q: What is happening to the $199 1 Year Super Pack?
A: The $199 1 Year Super Pack will no longer be available starting from 24 September 2025. Existing customers will be offered the $229 1 Year Super Pack as an alternative.
Q: What happens if I am currently on the $199 1 Year Super Pack?
A: Existing services on the $199 1 Year Super Pack will be handled as follows:
- If you have Auto Recharge set to ON, we will automatically charge your account with the $229 1 Year Super Pack on your first recharge from 24 September 2025.
- If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025.
Q: What happens to my Data Rollover balance?
A: If you are on the $199 1 Year Super Pack and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan.
Q: What if I have a $199 1 Year Super Pack recharge voucher that's still valid?
A: If you have an unused $199 1 Year Super Pack recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $229 1 Year Super Pack on your first recharge from 24 September 2025.
Q: What are my other Super Pack recharge options?
From 24 September 2025 you will have access to the following Super Packs:
Detail |
$189 1 Year Super Pack* |
$229 1 Year Super Pack |
$299 1 Year Super Pack |
$499 1 Year Super Pack |
---|---|---|---|---|
Price per recharge |
$189 |
$229 |
$299 |
$499 |
Expiry |
365 days |
365 days |
365 days |
365 days |
Network |
4G |
4G |
4G |
4G |
Data allowance |
165GB |
250GB |
350GB |
1,000GB |
Data Rollover |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Standard calls & SMS to Australian numbers |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Standard MMS to Australian numbers |
12,000 |
12,000 |
12,000 |
12,000 |
*If you choose to recharge with the $189 1 Year Super Pack within 24 hours of your $199 1 Year Super Pack expiry (or earlier), you will maintain your data rollover allowance. This is applicable till 23 September 2026.
For full details on rates and terms, consult the relevant Critical Information Summaries.