$169 1 Year Super Pack will become the $189 1 Year Super Pack

From 24 September 2025 we will be increasing the price of the $169 1 Year Super Pack to $189, we will also increase your data inclusions from 138GB to 165GB. This FAQ provides information about this change and how it will affect you.

Plan comparison:

Detail

$169 1 Year Super Pack

$189 1 Year Super Pack

Price per recharge

$169

$189

Expiry

365 days

365 days

Network

4G

4G

Data allowance

138GB

165GB

Data Rollover

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Standard MMS to Australian numbers

12,000

12,000

Q: What is happening to the $169 1 Year Super Pack?

A: The $169 1 Year Super Pack will become the $189 1 Year Super Pack from 24 September 2025, and the data inclusions will increase from 138GB to 165GB.

Q: What happens if I am currently on the $169 1 Year Super Pack?

A: Existing services on the $169 1 Year Super Pack will be handled as follows:

  • If you have Auto Recharge set to ON, we will automatically charge your account with the $189 1 Year Super Pack on your first recharge from 24 September 2025.
  • If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025.

Q: What happens to my Data Rollover balance?

A: If you are on the $169 1 Year Super Pack and have a Data Rollover balance, this will be maintained as you transition to the new pricing, as long as you recharge within 24 hours of your plans' expiry on a higher plan.

Q: What are my other Super Pack recharge options?

From 24 September 2025 you will have access to the following Super Packs:

Detail

$189 1 Year Super Pack

$229 1 Year Super Pack

$299 1 Year Super Pack

$499 1 Year Super Pack

Price per recharge

$189

$229

$299

$499

Expiry

365 days

365 days

365 days

365 days

Network

4G

4G

4G

4G

Data allowance

165GB

250GB

350GB

1,000GB

Data Rollover

Unlimited

Unlimited

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Unlimited

Unlimited

Standard MMS to Australian numbers

12,000

12,000

12,000

12,000

Q: What if I have a $169 1 Year Super Pack starter pack or recharge voucher that's still valid?

A: If you have an unused $169 1 Year Super Pack starter pack or recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $189 1 Year Super Pack on your first recharge from 24 September 2025.

For full details on rates and terms, consult the relevant Critical Information Summaries.