Price Promise

As part of upcoming changes to our mobile plans, the $23 Mobile Plan and $29 5G Mobile Plan will be removed for new customers by 29 September 2026. However, for a limited time, you can lock in these plans at today’s price.

What is the Price Promise offer?

If you join the $23 Mobile Plan or $29 5G Mobile Plan by 29 September 2026, we’ll keep your plan price the same until 31 August 2027.

That means:
  • No price changes until 31 August 2027, if you stay on this plan
  • Keep your current plan inclusions 
  • Enjoy great value for longer

What does this mean for new customers?

  • The $23 and $29 plans are only available until 29 September 2026
  • If you activate or purchase before this date, you’ll:
    • Be able to continue renewing your plan
    • Lock in your price until 31 August 2027

After the 29 September 2026, these plans will no longer be available for new customers.

What does this mean for existing customers?

If you’re already on one of these plans, or if you purchase a valid recharge or starter pack before the withdrawal date:

  • You can continue to recharge on the same plan
  • Your price will remain unchanged until 31 August 2027
  • You'll be notified in advance of any future changes

What if I’ve already bought a starter pack or recharge?

If you’ve purchased a $23 or $29 Mobile Plan starter pack or recharge by 29 September 2026, and it's still valid:

  • You can still activate it or recharge as normal
  • Once activated or recharged, you’ll be treated as an existing customer
  • You’ll be eligible for the Price Promise until 31 August 2027

What happens if I change plans?

  • If you switch to another plan after 29 September 2026, you won’t be able to return to the $23 or $29 plans
  • The Price Promise only applies when you remain on your current plan

Why are these plans being removed?

We regularly review our plans to make sure we’re offering great value and keeping up with changes in the market.

Key dates to remember:

  • Now and until 29 September 2026: Price Promise offer available
  • 30 September 2026: $23 and $29 Mobile Plans withdrawn for new customers
  • 31 August 2027: Price Promise guaranteed until this date

Don’t miss out

This is your chance to secure today’s price before these plans are gone.

Join now and pay the same price until 31 August 2027.