What do I do with an invitation to join a Family Plan?

If you accept an invitation to join a Family Plan on another account you will first need to agree to transfer Ownership of your service to the account holder/Owner for the Family Plan you wish to join.

Once you accept the invitation, your service will be moved to the Family Plan Owners account and you relinquish your ownership of the service.

Any current Plans or Packs you have on your service will be cancelled and value forfeited when you accept the invite and will not be refunded, so make sure you are ready to move to the Family Plan on the new account.

Unused data will not rollover but PAYG credit will transferred and will remain on the service.