Can I transfer / port my existing number to ALDI Mobile?

Yes you can.

Transferring your existing number to ALDI Mobile is easy.

When you activate your ALDI Mobile SIM card one, you will be asked if you want to keep your number or get a new number - if you want to port your existing number select "Yes - keep my number".

You'll then need to enter in the number you want to transfer, tell us the name of your current provider and then, if the service you're porting is a post-paid service, provide us with your account number with that provider.

Note: If the number you're transferring is a prepaid number, you must leave the "account number" field blank.

To confirm that you're the owner of the number that's transferring, we'll send a unique code via SMS to it and you'll need to enter this into our website during the activation to authorise the transfer. This is a legal requirement.

How long does it take?

It can take up to 2 business days to complete, although most ports are completed on the same day, often within a few hours.

Porting hours apply so if you activate on a weekend, you may need to wait longer before the transfer completes.

On the day your number is due to be transferred, your old SIM card from your previous provider will stop working. When this happens, insert your new SIM card into your handset and wait for it to start working. This can take from 30 minutes up to 2 hours.

Things to remember:

    • When providing us with your number details, you do not need to supply the account number with your current provider if the number you a transferring is a prepaid service
    • Make a note of any important messages or voicemails on your old phone before the day of the transfer or save them using the backup functions available on your website.
    • If you're on a post-paid plan, you need to check with your existing provider if exit or termination fees apply when porting out.
    • You will not be able to port your number if it's been disconnected. Make sure you tell your current provider NOT to disconnect the number before or while porting.
    • You'll need to be able to receive a SMS code to the number transferring