How to check if your device is compatible with eSIM

Not all phones work with eSIM. Before ordering or switching to eSIM, check if yours is compatible. Also consider that it is not recommended to swap to an eSIM unless you have specific need for one as eSIMs will require a SIM swap every time you change or upgrade phones going forward as they are bonded to each particular device.

That being said, most newer iPhones, Samsung Galaxy and Google Pixel phones since ~2020 support eSIM, but older models may not. If your phone isn't compatible, you'll need a physical SIM card instead.

Quick check

The easiest way to check is to dial *#06# on your phone. If you see an "EID" number, your phone likely supports eSIM. It's important to note that this check isn't always definitive though. Some phones (particularly those with specialist regional software) may show an EID but still have limited eSIM functionality in Australia.

Other ways to check eSIM compatibility

iPhone

  1. Open Settings
  2. Tap General, then About
  3. Look for "Available SIM" or "Digital SIM"
  4. If you see an IMEI number here, your iPhone works with eSIM

Android

  1. Open Settings
  2. Tap Connections or Network & Internet
  3. Go to SIM card manager or Mobile network
  4. Look for "Add eSIM" or "Add carrier" options

Still not sure?

Check your phone manufacturer's website for specifications mentioning "eSIM" or "dual SIM (eSIM)" support.

Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.