Plan Changes – September 2025

ALDI Mobile Plan Changes – September 2025 FAQ

This update outlines upcoming changes that will take effect to some of our plans from 24 September 2025
If youʼve received an SMS or email letting you know about the changes it is because you have a service on your ALDI Mobile account that recently recharged with one of these plans. 

Hereʼs whatʼs changing:

  1. The $19 Mobile Plan will no longer be available. Existing customers will be offered the $23 Mobile Plan.
  2. The $20 Mobile Plan will become the $23 Mobile Plan.
  3. The $25 Mobile Plan will no longer be available to new customers. Existing customers can continue to renew on an ongoing basis (we'll let you know in advance if there's future changes to this plan's availability). 
  4. The $119 1 Year Super Pack will become the $139 1 Year Super Pack.
  5. The $169 1 Year Super Pack will become the $189 1 Year Super Pack. 
  6. The $199 1 Year Super Pack will no longer be available. Existing customers will be offered the $229 1 Year Super Pack. 

For an overview of the changes, click the relevant plan name below. 

Plans set to Auto Recharge 

If your plan is changing and you use Auto Recharge, your first Auto Recharge from 24 September 2025 will move you to your new plan. You will be charged the new amount and receive your new inclusions. 

Any unused data on your current mobile plan will roll over to the offered plan when you renew within 24 hours of your plan expiry. However, if you choose to move to a lower-priced plan, your unused data will not roll over. 

If you don't want to be automatically renewed onto the offered plan, you can disable Auto Recharge via My ALDI Mobile or the ALDI Mobile app. In this case, when your current plan expires, you'll need to manually recharge and select a new plan or use PAYG credit to continue using your service

How do these changes impact my plan?

Click the relevant plan name below to see more specific information.

$19 Mobile Plan - Withdrawal of, and offer to the $23 Mobile Plan

From 24 September 2025 we will be withdrawing the $19 Mobile Plan. Customers on this plan will be offered the $23 Mobile Plan as a replacement. This FAQ provides information about this change and how it will affect you

Plan comparison:

Detail

$19 Mobile Plan

$23 Mobile Plan

Price per recharge

$19

$23

Expiry

30 days

30 days

Network

4G

4G

Data allowance

10GB

12GB

Data Rollover

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Standard MMS to Australian numbers

2,000

2,000

Q: What is happening to the $19 Mobile Plan?

A: The $19 Mobile Plan will no longer be available starting from 24 September 2025. Existing customers will be offered the $23 Mobile Plan as an alternative.

Q: What happens if I am currently on the $19 Mobile Plan?

A: Existing services on the $19 Mobile Plan will be handled as follows:

  • If you have Auto Recharge set to ON, we will automatically charge your account with the $23 Mobile Plan on your first recharge from 24 September 2025.
  • If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025.

Q: What happens to my Data Rollover balance?

A: If you are on the $19 Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan.

Q: What if I have a $19 Mobile Plan starter pack or recharge voucher that's still valid?

A: If you have an unused $19 Mobile Plan starter pack or recharge voucher that has not expired you can still use it and receive the benefits of the $19 Mobile Plan for the initial recharge period. However, once the recharge period expires, you will be offered the $23 Mobile Plan on your first recharge from 24 September 2025.

For full details on rates and terms, consult the relevant Critical Information Summaries.

$20 Mobile Plan will become the $23 Mobile Plan

From 24 September 2025 we will be increasing the price of the $20 Mobile Plan to $23. This FAQ provides information about this change and how it will affect you.

Plan comparison:

Detail $20 Mobile Plan $23 Mobile Plan
Price per recharge $20 $23
Expiry 30 days 30 days
Network 4G 4G
Data allowance 12GB 12GB
Data Rollover Unlimited Unlimited
Standard calls & SMS to Australian numbers Unlimited Unlimited
Standard MMS to Australian numbers 1,000 2,000

Q: What is happening to the $20 Mobile Plan?

A: The $20 Mobile Plan will become the $23 Mobile Plan from 24 September 2025.

Q: What happens if I am currently on the $20 Mobile Plan?

A: Existing services on the $20 Mobile Plan will be handled as follows:

  • If you have Auto Recharge set to ON, we will automatically charge your account with the $23 Mobile Plan on your first recharge from 24 September 2025.
  • If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025.

Q: What happens to my Data Rollover balance?

A: If you are on the $20 Mobile Plan and have a Data Rollover balance, this will be maintained as you transition to the new pricing, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan.

Q: Why are you increasing the price of my plan?

A: We know it is important to provide affordable options to our customers, and as well as being our lowest priced Mobile Plan from 24 September 2025, it is one of the best value plans available in the market for a customer looking for a plan that comes with included calls, messages and data.

For full details on rates and terms, consult the relevant Critical Information Summaries.

$25 Mobile Plan will no longer be available to new customers

From 24 September 2025 the $25 Mobile Plan will no longer be available to new customers. Existing customers on the plan can continue to renew on an ongoing basis, provided you don't switch to another plan (we will let you know in advance if there are future changes to this plans availability).

Plan inclusions:

Detail

$25 Mobile Plan

Price per recharge

$25

Expiry

30 days

Network

4G

Data allowance

22GB

Data Rollover

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Calls to some eligible international numbers and international SMS

Unlimited standard calls and SMS to 20 countries

100 minutes and 50 SMS included to 30 countries

View the eligible countries here

Standard MMS to Australian numbers

2,000

Q: What is happening to the $25 Mobile Plan?

A: The $25 Mobile Plan will no longer be available to new customers starting from 24 September 2025. Existing customers can still renew on on-going basis (we will let you know in advance if there are future changes to this plans availability).

Q: Can I lose access to the $25 Mobile Plan?

A: If you are an existing customer, simply continue to renew on the plan and you will have access to it, if that changes we will let you know.

If you recharge with another plan, you will lose access to the $25 Mobile Plan and you will not be able to go back to it.

Q: What happens to my Data Rollover balance?

A: If you are on the $25 Mobile Plan and have a Data Rollover balance, this will be maintained as you renew within 24 hours of your plans' expiry on the same or a higher mobile plan.

Q: What if I have a $25 Mobile Plan starter pack or recharge voucher that's still valid?

A: If you have an unused $25 Mobile Plan starter pack or recharge voucher that has not expired you can still use it and receive the benefits of the plan. And you will still be able to renew on the plan on an on-going basis (we will let you know in advance if there are future changes to this plans availability).

For full details on rates and terms, consult the relevant Critical Information Summaries.

$119 1 Year Super Pack will become the $139 1 Year Super Pack

From 24 September 2025 we will be increasing the price of the $119 1 Year Super Pack to $139, we will also increase your data inclusions from 60GB to 75GB. This FAQ provides information about this change and how it will affect you.

Plan comparison:

Detail

$119 1 Year Super Pack

$139 1 Year Super Pack

Price per recharge

$119

$139

Expiry

365 days

365 days

Network

4G

4G

Data allowance

60GB

75GB

Data Rollover

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Standard MMS to Australian numbers

12,000

12,000

Q: What is happening to the $119 1 Year Super Pack?

A: The $119 1 Year Super Pack will become the $139 1 Year Super Pack from 24 September 2025, and the data inclusions will increase from 60GB to 75GB.

Q: What happens if I am currently on the $119 1 Year Super Pack?

A: Existing services on the $119 1 Year Super Pack will be handled as follows:

  • If you have Auto Recharge set to ON, we will automatically charge your account with the $139 1 Year Super Pack on your first recharge from 24 September 2025.
  • If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025.

Q: What happens to my Data Rollover balance?

A: If you are on the $119 1 Year Super Pack and have a Data Rollover balance, this will be maintained as you transition to the new pricing, as long as you recharge within 24 hours of your plans' expiry on a higher plan.

Q: What are my other Super Pack recharge options?

From 24 September 2025 you will have access to the following Super Packs:

Detail

$139 1 Year Super Pack

$189 1 Year Super Pack

$229 1 Year Super Pack

$299 1 Year Super Pack

$499 1 Year Super Pack

Price per recharge

$139

$189

$229

$299

$499

Expiry

365 days

365 days

365 days

365 days

365 days

Network

4G

4G

4G

4G

4G

Data allowance

75GB

165GB

250GB

350GB

1,000GB

Data Rollover

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Unlimited

Unlimited

Unlimited

Standard MMS to Australian numbers

12,000

12,000

12,000

12,000

12,000

Q: What if I have a $119 1 Year Super Pack recharge voucher that's still valid?

A: If you have an unused $119 1 Year Super Pack recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $139 1 Year Super Pack on your first recharge from 24 September 2025.

For full details on rates and terms, consult the relevant Critical Information Summaries.

$169 1 Year Super Pack will become the $189 1 Year Super Pack

From 24 September 2025 we will be increasing the price of the $169 1 Year Super Pack to $189, we will also increase your data inclusions from 138GB to 165GB. This FAQ provides information about this change and how it will affect you.

Plan comparison:

Detail

$169 1 Year Super Pack

$189 1 Year Super Pack

Price per recharge

$169

$189

Expiry

365 days

365 days

Network

4G

4G

Data allowance

138GB

165GB

Data Rollover

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Standard MMS to Australian numbers

12,000

12,000

Q: What is happening to the $169 1 Year Super Pack?

A: The $169 1 Year Super Pack will become the $189 1 Year Super Pack from 24 September 2025, and the data inclusions will increase from 138GB to 165GB.

Q: What happens if I am currently on the $169 1 Year Super Pack?

A: Existing services on the $169 1 Year Super Pack will be handled as follows:

  • If you have Auto Recharge set to ON, we will automatically charge your account with the $189 1 Year Super Pack on your first recharge from 24 September 2025.
  • If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025.

Q: What happens to my Data Rollover balance?

A: If you are on the $169 1 Year Super Pack and have a Data Rollover balance, this will be maintained as you transition to the new pricing, as long as you recharge within 24 hours of your plans' expiry on a higher plan.

Q: What are my other Super Pack recharge options?

From 24 September 2025 you will have access to the following Super Packs:

Detail

$189 1 Year Super Pack

$229 1 Year Super Pack

$299 1 Year Super Pack

$499 1 Year Super Pack

Price per recharge

$189

$229

$299

$499

Expiry

365 days

365 days

365 days

365 days

Network

4G

4G

4G

4G

Data allowance

165GB

250GB

350GB

1,000GB

Data Rollover

Unlimited

Unlimited

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Unlimited

Unlimited

Standard MMS to Australian numbers

12,000

12,000

12,000

12,000

Q: What if I have a $169 1 Year Super Pack starter pack or recharge voucher that's still valid?

A: If you have an unused $169 1 Year Super Pack starter pack or recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $189 1 Year Super Pack on your first recharge from 24 September 2025.

For full details on rates and terms, consult the relevant Critical Information Summaries.

$199 1 Year Super Pack - Withdrawal of, and offer to the $229 1 Year Super Pack

From 24 September 2025 we will be withdrawing the $199 1 Year Super Pack. Customers on this plan will be offered the $229 1 Year Super Pack as a replacement. This FAQ provides information about this change and how it will affect you.

Plan comparison:

Detail

$199 1 Year Super Pack

$229 1 Year Super Pack

Price per recharge

$199

$229

Expiry

365 days

365 days

Network

4G

4G

Data allowance

199GB

250GB

Data Rollover

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Standard MMS to Australian numbers

12,000

12,000

Q: What is happening to the $199 1 Year Super Pack?

A: The $199 1 Year Super Pack will no longer be available starting from 24 September 2025. Existing customers will be offered the $229 1 Year Super Pack as an alternative.

Q: What happens if I am currently on the $199 1 Year Super Pack?

A: Existing services on the $199 1 Year Super Pack will be handled as follows:

  • If you have Auto Recharge set to ON, we will automatically charge your account with the $229 1 Year Super Pack on your first recharge from 24 September 2025.
  • If you have Auto Recharge set to OFF, you will need to select a new plan option using our portal or mobile app for your first recharge from 24 September 2025.

Q: What happens to my Data Rollover balance?

A: If you are on the $199 1 Year Super Pack and have a Data Rollover balance, this will be maintained as you transition to the new plan, as long as you recharge within 24 hours of your plans' expiry on a higher mobile plan.

Q: What if I have a $199 1 Year Super Pack recharge voucher that's still valid?

A: If you have an unused $199 1 Year Super Pack recharge voucher that has not expired you can still use it and receive the benefits of the new plan. However, once the plan expires, you will be offered the $229 1 Year Super Pack on your first recharge from 24 September 2025.

Q: What are my other Super Pack recharge options?

From 24 September 2025 you will have access to the following Super Packs:

Detail

$189 1 Year Super Pack*

$229 1 Year Super Pack

$299 1 Year Super Pack

$499 1 Year Super Pack

Price per recharge

$189

$229

$299

$499

Expiry

365 days

365 days

365 days

365 days

Network

4G

4G

4G

4G

Data allowance

165GB

250GB

350GB

1,000GB

Data Rollover

Unlimited

Unlimited

Unlimited

Unlimited

Standard calls & SMS to Australian numbers

Unlimited

Unlimited

Unlimited

Unlimited

Standard MMS to Australian numbers

12,000

12,000

12,000

12,000

*If you choose to recharge with the $189 1 Year Super Pack within 24 hours of your $199 1 Year Super Pack expiry (or earlier), you will maintain your data rollover allowance. This is applicable till 23 September 2026.

For full details on rates and terms, consult the relevant Critical Information Summaries.