PAYG update

Stay connected with flexible, affordable PAYG plans no hidden fees!

Important Changes to Pay As You Go

This update details upcoming changes to our Pay As You Go (PAYG) plan rates and will impact PAYG customers who make calls, send SMS and download data using their PAYG credit. These changes will be effective from 24 May 2023.

If you’ve received an SMS letting you know about the changes it is because you have a service on your ALDI Mobile account that is being used as a PAYG service.

These changes do not impact inclusions on our Mobile Plans, Family Plans, Data Plans or 1 Year Super Packs.

Here's what’s changing:

Standard national call rate (including voicemail retrieval): from $0.12 to $0.15 per minute.
Standard national SMS rate (including voicemail retrieval): from $0.12 to $0.15 per SMS.
Data rate: from $0.05 to $0.06 per MB.

For full information on the new rates and terms see the Pay As You Go Critical Information Summary.

Why the change?

The rates that we are charged for supplying these PAYG services have been increased. To ensure we continue to deliver the deliver the best possible value we can to Australian consumers across all our plans and offer flexible 365 day PAYG options we have to pass on our increased costs. For most customer the impact will be less than $1 per month.

Need more help?

If you need clarification or assistance, our customer support team is available to answer your questions and address any concerns.

The best way for us to help you is to log in to your account and create an eSupport ticket. Alternatively you can call us from Monday to Sunday: 8:00am - 9:00pm on 2534 (free for ALDImobile customers calling from their mobile) or on 1300 989 000 (charges may apply).

If you added credit before 17 April 2023 and feel your plan no longer meets your needs and would like to discuss your options, please contact us before 17 May 2023 so we can help.

Value options tailored for you

While our PAYG plan remains a great choice for those seeking flexibility and occasional use, customers spending over $15 per 30 days will find greater value on one of our mobile plans, which include plenty of data, plus unlimited standard national calls and SMS.

Explore options & find your perfect fit

Our Mobile Plans include unlimited standard national calls & SMS to Australian numbers, plus generous data allowances.

Explore more plan

PAYG FAQs

Answers to common questions relating to PAYG can be found below;

$5 Starter Pack included credit expiry date

Our older prepaid $5 PAYG Starter Pack has been discontinued. These legacy products came with $5 of included credit. Once the SIM was activated, this credit could be used towards calls, messaging and data as needed.

From 24 May, 2023 the expiry period of the included $5 credit and the mobile service number attached to it was updated to 60 days from the activation date.

From 24 September 2025 the $5 PAYG Starter Pack was removed from sale and replaced with the $2 SIM Starter Pack (SIM only, no credit), however already purchased remain valid until the individual SIM expiry date.

Any subsequent Top Ups of PAYG credit (available in $15, $25 and $35 recharge amounts from My ALDI Mobile, the ALDI Mobile app, or as vouchers in ALDI stores) have an expiry date of 365 days, and recharging with any plan will also extend the validity of the service by 365 days.

How to extend your prepaid plan by 365 days

Keeping your ALDI Mobile service active doesn't need to be complicated. With just one simple recharge, you can extend your service validity by a full 365 days. Here's how to do it.

Understanding service expiry

When you first activate an ALDI Mobile SIM card, your service has a limited validity period:

New $2 SIM Starter Packs expire after 10 days if not recharged
The discontinued $5 PAYG Starter Pack included $5 credit that expires after 60 days

Once this initial period ends, your service will deactivate unless you take action.

How to get 365 days of service

There are two straightforward ways to extend your service by a full 365 days:

Option 1: Top up with PAYG credit

Adding PAYG credit is the simplest way to extend your service validity. PAYG credit is available in three denominations:

$15 PAYG Top Up
$25 PAYG Top Up
$35 PAYG Top Up

Any of these options will extend your service by 365 days from the date of recharge.

Option 2: Add a Mobile, Data or Family Plan

Alternatively, you can add any of our current plans to your service. While most plans have a 30-day expiry, the recharge itself will extend your service validity by 365 days.

For maximum convenience, consider our Long Life Mobile Plans, which provide both plan inclusions and service validity for a full year.

Where to recharge

You can extend your service through any of these channels:

Your My ALDI Mobile online account
The ALDI Mobile app app
ALDI stores (vouchers)

Set and forget with Auto Recharge

To avoid manually extending your service, enable Auto Recharge when selecting a plan. Your service will automatically recharge at each plan expiry interval, ensuring continuous service without the need to log in and recharge manually.

Important reminders

Always recharge before your service expires to maintain your mobile number
If you're on a plan with data rollover, recharge within 24 hours of expiry to keep your unused data
Check your expiry date anytime by logging into My ALDI Mobile, using the app, or texting 'balance' to 590

With these simple steps, you can keep your ALDI Mobile service active for 365 days at a time, ensuring you stay connected without interruption.

What is the difference between the Pay As You Go plan and a Mobile Plan?

Every single ALDI Mobile service has a Pay As You Go (PAYG) base plan. Your SIM automatically gives you a PAYG base plan when you activate it, giving you 365 days expiry.

If you want to use your phone casually, then Pay As You Go credit gives you 365 days expiry, you just choose how much you want to recharge. You can choose from $15, $25 or $35 recharge options, you can buy vouchers for these recharge options in store. You can view more information about PAYG here.

We have Mobile, Family and Data Plans to choose from and these can all be added to your Pay As You Go base plan to give you even more value for money.

Once the plan expiry period ends, your Mobile, Family or Data Plan and its remaining credits will expire and you will be left with your Pay As You Go base plan.

You can use the Pay As You Go plan in conjunction with a Mobile Plan or Data Plan as not all calls can be made using a Mobile Plan - for example international calls can only be made with Pay As You Go credit.

If you use a lot of data but only use calls and SMS a little bit, you could add a Data Plan and just use Pay As You Go credit occasionally when you need it.

If you recharge with Pay As You Go credit whilst you've got a Mobile Plan added, the credit is simply added to your main credit balance and the expiry period for the main credit balance is reset to 365 days.

You can see your balance my logging into the website, or by using our mobile app.

How do I purchase a Mobile or Data Plan using my Pay As You Go credit?

You can use your PAYG credit in full or part payment of a Mobile or Data Plan via your My ALDI Mobile online account or App.

Simply nominate the amount of PAYG credit you'd like to use and the remaining balance can be paid using your stored payment method.

How to move from using PAYG credit to a Mobile Plan?

If you already have an activated SIM with PAYG credit on it, you can move to a plan at any time.

Simply log into My ALDI Mobile or the ALDI Mobile app and select ‘Recharge’. Under this menu you will be presented with Mobile, Data and Family Plan options.

Select the plan that best suits your needs and click the ‘Switch Plan’ button. If no payment information is stored yet you will need to add this first. You can choose to use some or all of any PAYG credit for this payment, although it is handy to keep PAYG credit in reserve for any calls that may not be included in your plan allowance.

After the selected plan has been added to your service and the account has been charged you’ll have access to the plan inclusions as soon as the order has been processed. Your plan will expire on it’s validity cycle ongoing and you can recharge manually, or select Auto Recharge so it occurs automatically for you each time.

Pay As You Go - The full plan details

Plan selection

This page contains general information on rates and inclusions for this plan. If you are considering or already have this plan, scroll down to find out what's included.
To activate a new service on this plan for a SIM that you have already purchased, visit our activations page.
To purchase a new SIM with this plan visit the $5 PAYG Starter Kit product page.
To move to this plan from another plan on an already activated service, log into My ALDI Mobile and select this plan when you next recharge.

Plan details

The Pay As You Go $5 plan comes with $5 of included credit to be spent on calls, messaging and data as outlined below. The expiry period of the included $5 credit is 60 days. The expiry period of the subsequent PAYG Top Up credit is 365 days.

The tables below show the inclusions and call rates, keeping you informed of how many calls you'll be able to make using your credit. Please note that there may be additional charges that you incur to numbers not specified below.

Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.

Standard Services All in Australia	Rate	Flagfall
Standard calls to Australian fixed lines and standard Australian Mobiles	15c/min	0c
Calls to 13xx, 1300xx numbers	15c/min	0c
Calls to 1800xx numbers	0c	0c
Voicemail retrieval and Voicemail setup	15c/min	0c
Voicemail deposit	0c	0c
Standard SMS to Australian numbers	15c per SMS	N/A
Standard MMS to Australian numbers (video MMS excluded)	35c per MMS	N/A
Video MMS to Australian numbers	$0.35 / video MMS	N/A
Data	6c/MB	N/A

Special Services	Rate	Flagfall
Call Forwarding	32c / min	0c
National Video Call	90c per minute	0c
International Video Call	$2.49 per minute	0c
Standard International SMS	25c per SMS (160 characters)	N/A
Standard International MMS	75c per MMS (160KB)	N/A
National Directory Assistance (1223)	0c	90c

International calls

You can view all the International Calling Rates by clicking here.

International roaming is available in selected locations, you can find out more on our roaming page.

Important information about your plan

Calls to some SENSIS numbers (1234, 12455, and 12456) and 19xx numbers are not available on ALDI Mobile.

You can view the Critical information summary for this plan by clicking here.

Some of our Plans are eligible to rollover unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.

When will my data rollover?

If your current plan is eligible for data rollover and you renew the same plan by recharging within 24 hours of it expiring, your data will rollover (how much will depend on your specific plans rules).

What happens if I change plans?

If you are changing plans, you may be eligible to rollover your data.

Data will rollover when you change plans within 24 hours of your previous plans expiry when the following occurs:

Your new plan is within the same plan group (e.g. Mobile Plan to Mobile Plan), and;
The new plan is of a higher value than your current plan (e.g. $25 Mobile Plan to $35 Mobile Plan).

If you are on a Family Plan, please note that you are not able to change to another Family Plan.

How much data can I rollover?

If your eligible recharge is on a Mobile Plan, Family Plan or 1 Year Super Pack, all you unused data will rollover.

If your eligible recharge is on Data Plan, the amount you can rollover is determined by your Data Plan, if you have more data that your plans rollover allowance the additional data will not rollover and will be forfeited.

How does data rollover work?

If your recharge is eligible and you are able to rollover unused data, your plan will have a data balance linked to your current plans allowanced and a data rollover balance which contains the data you have rolled over.

When using data, your plans allowance is used first and if this has been exhausted you will then consume data from your data rollover balance.

If you have data rollover and your next recharge is not eligible for data rollover, all unused data on your service will be forfeited.

When will my data not rollover?

Your data will not rollover when the following occurs:

Your recharge occurs 24 hours or more after your current plans expiry;
If you move to a different type of plan (e.g. a Mobile Plan to a Super Pack), your data will not rollover, even if the new plan value is higher.
If you move to a lower value plan (e.g. $35 Mobile Plan to $25 Mobile Plan), you data will not rollover, even though you are changing plans within the same plan group.

Some of our Plans are eligible to rollover unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.

When will my data rollover?

What happens if I change plans?

If you are changing plans, you may be eligible to rollover your data.

Data will rollover when you change plans within 24 hours of your previous plan's expiry when both the following conditions occur:

Your new plan is within the same plan group (e.g. Mobile Plan to Mobile Plan), and;
The new plan is of a higher value than your current plan (e.g. $29 5G Mobile Plan to $39 5G Mobile Plan).

If you are on a Family Plan, please note that you are not able to change to another Family Plan.

How much data can I rollover?

If your eligible recharge is on a Mobile Plan, Family Plan or 1 Year Super Pack, all you unused data will rollover.

How does data rollover work?

If your recharge is eligible and you are able to rollover unused data, your plan will have a data balance linked to your current plans allowance and a data rollover balance which contains the data you have rolled over.

When using data, your plans allowance is used first and if this has been exhausted you will then consume data from your data rollover balance.

If you have data rollover and your next recharge is not eligible for data rollover, all unused data on your service will be forfeited.

When will my data not rollover?

You data will not rollover when the following occurs:

Your recharge occurs 24 hours or more after your current plans expiry;
If you move to a different type of plan (e.g. a Mobile Plan to a Super Pack), your data will not rollover, even if the new plan value is higher.
If you move to a lower value plan (e.g. $39 5G Mobile Plan to $29 5G Mobile Plan), you data will not rollover, even though you are changing plans within the same plan group.

Services activated on all 30 Day 5G Mobile Plans between 24 September 2025 - 24 October 2025 will receive double data on their first eligible recharge. This double data will appear in your data rollover balance.

Who is eligible?

Any new ALDI mobile service that was activated from 24 September 2025 - 24 October 2025.

Which plans are eligible?

Customer Plan	Plan Data Allowance	Bonus Data
$29 5G Mobile Plan	29GB	29GB
$39 5G Mobile Plan	75GB	75GB
$49 5G Mobile Plan	120GB	120GB
$59 5G Mobile Plan	175GB	175GB

How do I claim my double data?

When you perform an eligible recharge, your double data will be automatically added to your data rollover balance.

What is an eligible recharge?

An eligible recharge is a recharge that meets the following criteria:

Is a recharge for an eligible plan
Is performed within 24 hours of the expiration of any previous recharge
Can only occur a maximum of 1 time.

If I activate one of the eligible plans, will I get double data both on activation and again on my next recharge?

No. The activation already counts as your first recharge, so you’ll receive double data only once

Do I need to perform an eligible recharge on the same plan to continue to get the double data?

You can perform an eligible recharge to any of the eligible plans above and you will receive the double data associated with that plan.

However, if you ever perform a recharge to a lower value plan than your current plan, you will lose your current data rollover balance.

Also, if you move from an eligible plan to an ineligible plan, you will no longer receive the double data - even if you eventually move back to an eligible plan.

What do I do if I didn't get my double data?

If you believe you should be eligible for this offer, but cannot see that double data has been added to your rollover balance, send us an eSupport message from your online account and we'll get right back to you.