New ALDImobile Plan Range
We're excited to introduce a range of new Mobile Plans, including many new 5G options plus updates to other selected plans, all set to launch on 15 November 2023. Here's what you can expect:
Introducing our updated Mobile Plans range:
|Inclusion/plan||$19 Mobile Plan||$25 Mobile Plan||$29 5G Mobile Plan||$39 5G Mobile Plan||$49 5G Mobile Plan||$59 5G Mobile Plan|
|Standard Calls & SMS to Australian numbers||Unlimited||Unlimited||Unlimited||Unlimited||Unlimited||Unlimited|
|Standard & Video MMS to Australian numbers||2,000||2,000||2,000||2,000||2,000||2,000|
|Calls & SMS to eligible international numbers||N/A||Unlimited (20 countries), 100 Mins + 50 SMS (30 countries)||Unlimited (20 countries), 100 Mins + 50 SMS (30 countries)||Unlimited (20 countries), 200 Mins + 50 SMS (30 countries)||Unlimited (20 countries), 300 Mins + 50 SMS (30 countries)||Unlimited (20 countries), 500 Mins + 50 SMS (30 countries)|
Note that 5G is only available on 5G plans accessed via a 5G-compatible device and in areas with 5G coverage. Telstra’s 3G Network will close end of June 2024. After this date, you'll need a 4G device with VoLTE calling capability to stay connected to our network. Speed caps apply to all of our plans.
Updates to Family Plans & Super Packs:
Our Family Plan and Super Pack ranges have also been updated. See more details here.
Withdrawal of the $15 Mobile Plan
The $15 Mobile Plan will no longer be available. See more details here.
Discontinued Mobile Plans:
The $17, $28, $35, $38, $45, $48 Mobile Plans and $55 5G Mobile Plan are now discontinued for new customers. Existing customers of these plans can continue to renew and enjoy current benefits but cannot return if they move away. See more details here.
MMS inclusions and Data Allowance updates:
We are increasing the MMS inclusions and data allowances for some of our Mobile Plans, Family Plans and Super Packs. See more details here.
- Plan data top-ups remain unchanged at 1GB for $10 and 3GB for $15.
- Data rollover rules are unchanged and remain the same, eligibility rules apply.
Need more help?
We are committed to providing you with improved options and value. If you need clarification or assistance, our customer support team is available to answer your questions and address any concerns.
The best way for us to help you is to log in to your account and create an eSupport ticket. Alternatively you can call us from Monday to Sunday: 8:00am - 9:00pm on 2534 (free for ALDImobile customers calling from their mobile) or on 1300 989 000 (charges may apply).