How do I enable or disable a PIN number in Voicemail?

If you want to force a prompt for a PIN each time you retrieve a voicemail message, or to disable this feature please do the following:

    • Dial 101 from your handset
    • Press 3 to change your mailbox settings
    • Press 1 to setup login options
    • Press 2 to enable (or disable) pin skip options

    If you get stuck, press * to return to the previous menu, press 0 for help.

    Note: if you can’t remember your voicemail PIN and are unable to gain access to voicemail without your PIN, please contact customer care for assistance.