Due to the new COVID-19 measures introduced by the Philippines Government, our call centres are operating at significantly reduced capacity. Wait times will be longer than normal and at times, we may be unable to answer your call. Until we have all hands on deck, our Call Centre hours will be 8:30am - 6:00pm AEDT 7 days a week. Click here for more information on how to get support.
Activate a SIM
To activate, you'll need: Your activation code and your Driver's Licence, Medicare Card or Passport.
If you are transferring your number, you'll need your phone and existing account details if your service is postpaid.