Contact Us FAQs

Are you an existing customer?

The quickest way for us to help you is to log in to your account and create an eSupport ticket.

Not a customer yet?

Click here to send us an email.

Call Us

Opening Hours (AEDT)
Monday to Sunday: 8:00am - 9:00pm

2534 (ALDI) Free for ALDImobile customers calling from their mobile.

Calling from Australia
1300 989 000 (Charges apply)

Calling from outside Australia
+61 3 9223 5590 (Charges apply)

If you need a translator, call 131 450 and ask them to call us on 1300 989 000.

If you need the assistance of the National Relay Service, here are their main contact numbers:

  • Speak and listen 1300 555 727
  • TTY 133 677
  • SMS Relay 0423 677 767