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You can check your balance via our mobile app, via the My ALDmobile section of our website, or by sending the word balance via SMS to 590
If you’d like to check your usage history, login to your My ALDImobile section of our website.
Some of our Plans are eligible for rollover of your unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.
Mobile Plans
All your unused Mobile Plan data will rollover if:
- You recharge within 24 hours of expiry with a Mobile Plan of the same or higher value;
- Both Mobile Plans are eligible for Data Rollover (note: ALDImobile $10 Mobile Plan is not eligible for Data Rollover)
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Data Plans
Your unused data will keep rolling over until you reach any limit applicable to the plan. The standard data allowance of your plan will be used before any rollover data.
Your unused Data Plan data will rollover up to a maximum of 30GB for the $95 Data Plan, 50GB for the $240 Data Plan and 100GB for the $365 Data Plan if:
- You recharge within 24 hours of expiry with a Data Plan of the same or higher data allowance;
- Both Data Plans are eligible for Data Rollover
Unused or accumulated data in excess of applicable limit will not be rolled over and will be forfeited.
Looking for one of our discontinued Data Plans? Check the details on their individual plan pages, $15 Data Plan, $30 Data Plan or $65 Data Plan.
Family Plan
Unused data will rollover continuously and without limit if you recharge onto another Family Plan before the plan expires or within 24 hours of expiry. The standard data allowance of your Family Plan (including any data add-on) will be used before any rollover data. If you change to a Mobile Plan or a Data Plan your unused data will not rollover.
Super Packs
All your unused Super Pack data will rollover if:
- You recharge within 24 hours of expiry with a Super Pack of the same or higher value;
- Both Super Packs are eligible for Data Rollover.
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Some of our Plans are eligible for rollover of your unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.
Mobile Plans
All your unused Mobile Plan data will rollover if:
- You recharge within 24 hours of expiry with a Mobile Plan of the same or higher value;
- Both Mobile Plans are eligible for Data Rollover (note: ALDImobile $10 Mobile Plan is not eligible for Data Rollover)
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Data Plans
Data Plans are eligible for rollover of your unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.
Your unused data will keep rolling over until you reach any limit applicable to the plan. The standard data allowance of your plan will be used before any rollover data.
Your unused Data Plan data will rollover up to a maximum of 30GB for the $95 Data Plan, 50GB for the $240 Data Plan and 100GB for the $365 Data Plan if:
- You recharge within 24 hours of expiry with a Data Plan of the same or higher data allowance;
- Both Data Plans are eligible for Data Rollover
Unused or accumulated data in excess of applicable limit will not be rolled over and will be forfeited.
Looking for one of our discontinued Data Plans? Check the details on their individual plan pages, $15 Data Plan, $30 Data Plan or $65 Data Plan.
Our $25, $35, $45, $55 Mobile Plans and Family Plan come with UNLIMITED standard calls to landlines and mobiles and UNLIMITED standard SMS to the following locations:
Canada +1
China +86
France +33
Germany +49
Hong Kong +852
India +91
Indonesia +62
Ireland +353
Japan +81
Malaysia +60
New Zealand +64
South Korea +82
Thailand +66
UK +44
USA +1
Our $25, $35, $45, $55 Mobile Plans come with INCLUDED call minutes to landlines and mobiles and 50 INCLUDED standard SMS to the following locations:
Bangladesh +880
Belgium +32
Brazil +55
Chile +56
Cyprus +357
Denmark +45
Greece +30
Guam +1671
Hungary +36
Israel +972
Italy +39
Malta +356
Netherlands +31
Norway +47
Pakistan +92
Romania +40
Singapore +65
South Africa +27
Spain +34
Sweden +46
The list shows the countries where you can use your included minutes to call landlines.
If you wish to call mobile numbers in these locations you will need to have PAYG credit.
Mobile Plan Data Top Ups
You can purchase a 1GB Data Top Up for $10 or a 3GB Data Top Up for $15.
You can purchase a Data Top Up at any time as long as the maximum additional data at any one time does not exceed 40GB above your included data allowance. Any Data Top Up you purchase will expire at the same time as your Mobile Plan, regardless of when you purchased it so please refer to the information displayed when you select the Data Top Up for purchase as this will tell you how long you have left to use your Data Top Up. Unused Data Top Up may qualify for rollover.
Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.
Once you have used up your Data Top Up, you can choose to purchase another Data Top Up or you can continue to use data on your phone provided you have Pay As You Go credit on your service. Data will then be charged at 5c per MB.
The Super Pack Data Top Ups give you extra data to use should you need it. You can choose from 3 Data Top Ups:
3GB for $15
20GB for $30
70GB for $60
You can purchase a Super Pack Data Top Up at any time you like as long as your total data balance at any time does not exceed 200GB above your pack's included data allowance. Any Data Top Up you purchase will expire at the same time as your Super Pack, regardless of when you purchase it so please refer to the information displayed when you select the Top Up for purchase as this will tell you how long you have left to use your Data Top Up.
Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.
If you have a Family Plan and you need some extra data, you can purchase a Data Top Up at any time. It means that you can buy extra data at great rates if you need it, without paying upfront for something you don’t need.
You can add 3GB of data for $15 up to a maximum of 40GB above your included data allowance at any one time. Remember that any Data Top Up you purchase will expire at the same time as your Family Plan but may be eligible for rollover if the rollover criteria is met.
Remember, that the data you add to your Family Plan by purchasing a Data Top Up will be shared across all of the services on the Family Plan (subject to any limits the Owner may have set).