How to scan your eSIM QR code

When you activate a new service you will have the option to select your preferred SIM type. If you select eSIM you'll get a confirmation email with a QR code inside that links to your new eSIM profile.

There are several ways to scan your eSIM QR code:
  • On desktop: Display the QR code on your computer screen and use your mobile device camera to scan it
  • On mobile with two devices: Open the email with the QR code on one device (like a tablet or another phone), then use the camera of the device that you want to install the eSIM to scan the code
  • On mobile with one device (supported phones only): Take a screenshot of the QR code, then open your photo gallery and tap the image to begin installation
  • Using a QR reader app: Take a screenshot of the QR code, download a QR code reader app, then open the screenshot with the app and tap to install