How to scan your eSIM QR code

When you activate a new service you will have the option to select your preferred SIM type. If you select eSIM you'll get a confirmation email with a QR code inside that links to your new eSIM profile.
There are several ways to scan your eSIM QR code:
  • On desktop: Display the QR code on your computer screen and use your mobile device camera to scan it
  • On mobile with two devices: Open the email with the QR code on one device (like a tablet or another phone), then use the camera of the device that you want to install the eSIM to scan the code
  • On mobile with one device (supported phones only): Take a screenshot of the QR code, then open your photo gallery and tap the image to begin installation
  • Using a QR reader app: Take a screenshot of the QR code, download a QR code reader app, then open the screenshot with the app and tap to install

Please note that we're getting ready to launch eSIM in October 2025, so some of the information in this article may not be valid until after this feature is released.