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Data Sharing
Data Sharing
The Family Plan data allowance is shared between an Owner and 1 other user. It allows you to set limits on individual User services.
If your family runs out of data before your plan expires, Top Up with 3GB for $15.
If there’s data left when your plan expires, recharge with another Family Plan within 24 hours to roll it over. Find out more about data rollover.
Be the Boss
Who's who in Family Plan
Owner: - The legal owner of all services in the Family - Has all the control via the Family Plan dashboard in MyALDImobile online account - Can recharge, monitor use, set data limits and invite or remove users
If the Owner terminates their service or recharges with a different plan, the Family Plan is cancelled. Users will stay on the same account in the Owner’s name with only their PAYG balance available for calls, SMS and data.
User: - The Owner can add up to 1 User service to enjoy the unlimited standard calls and SMS and share the data. - Users can check their balance via SMS.
Recharge
How to recharge your Family
You can recharge your Family Plan through your online account each time your plan expires. Better still, enable auto recharge via the Family Plan dashboard and let us take care of it for you. We’ll even send an SMS and email to let you know we’ve recharged for you. Done, done and done!
Build Your Family
Build your own Family Plan
There are a few different ways to start a Family Plan so we've created a separate page with all you need to know.
I am very impressed with ALDImobile. HIGHLY RECOMMENDED
I opted for the FAMILY PLAN. I got the help I needed migrating my family of 4 from OPTUS & TELSTRA.
The software for managing our account is flexible, logical and easy. Some clever folk at ALDImobile have designed a great platform.
+ we're now saving $100/month.
Chez, Far North QLD Aug 13, 2020
Love Aldi.
6 yrs now. With the rollover I've now got 640 GB data. Reception is good most places I go and it's through Telstra so you get coverage remote places
Reece, Greater Melbourne, VIC Oct 20, 2020
This is a perfect network to use.
Network is great. Customer service outstanding & saving $1000 + dollars a year on my phone plan. Easy transaction with keeping my number & auto recharge so no worrying about a high bill
freibriz, South East QLD Oct 20, 2020
Great Customer service
The coverage is good (as it is using Telstra network). The plan I am using is $15 moibile plan. The data rollover process works well. I also had to call them once as my Auto recharge process stopped working. The Support staff was very friendly and fixed the problem quickly.
Mark Bond Nov 7, 2020
Easy to use, all options in app, DIY
Judie Rutter Nov 7, 2020
I love being able to keep track of my credit as well as my families
Joe Ferrer Oct 18, 2020
Easy to use app, havent found mush issues i mean sometimes it lags very rarely tho but apart from that easy to navigate, easy to change settings and plans. Aldi customer service is really good as well very quick to respond and knowledgeable enough. Thanks Aldi team, love this app, love your affordable plans, and also being on the telstra tower absolutely no complaints on the reception even in regional Vic it works!
Proud winner of WhistleOut
Best Prepaid Provider Award, Value Plans of the year 2020
Proud winner of the Roy Morgan
Customer Satisfaction Award of the year 2019
Important information
Excludes all use overseas. For personal use only, acceptable use policy applies, visit our legals page for more details. ¹Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers), video MMS, SMS/MMS to international or satellite numbers, and premium numbers (eg. 19xx numbers). Any MMS that includes video or audio is charged at $1 and is taken from your Pay As You Go (PAYG) credit. ²Applies only if another Family Plan is added within 24 hours of previous plan expiry. If you add a Family Plan to your service or join a Family Plan whilst you have a Mobile or Data Plan, you will forfeit that plan and any remaining data. Refer to Critical Information Summary to determine if this is the right plan for you.
Some of our Plans are eligible for rollover of your unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.
Mobile Plans
All your unused Mobile Plan data will rollover if: - You recharge within 24 hours of expiry with a Mobile Plan of the same or higher value; - Both Mobile Plans are eligible for Data Rollover (note: ALDImobile $10 Mobile Plan is not eligible for Data Rollover)
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Data Plans
Your unused data will keep rolling over until you reach any limit applicable to the plan. The standard data allowance of your plan will be used before any rollover data.
Your unused Data Plan data will rollover up to a maximum of 30GB for the $95 Data Plan, 50GB for the $240 Data Plan and 100GB for the $365 Data Plan if: - You recharge within 24 hours of expiry with a Data Plan of the same or higher data allowance; - Both Data Plans are eligible for Data Rollover
Unused or accumulated data in excess of applicable limit will not be rolled over and will be forfeited.
Unused data will rollover continuously and without limit if you recharge onto another Family Plan before the plan expires or within 24 hours of expiry. The standard data allowance of your Family Plan (including any data add-on) will be used before any rollover data. If you change to a Mobile Plan or a Data Plan your unused data will not rollover.
Super Packs
All your unused Super Pack data will rollover if: - You recharge within 24 hours of expiry with a Super Pack of the same or higher value; - Both Super Packs are eligible for Data Rollover.
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Data Rollover
Some of our Plans are eligible for rollover of your unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.
Mobile Plans
All your unused Mobile Plan data will rollover if: - You recharge within 24 hours of expiry with a Mobile Plan of the same or higher value; - Both Mobile Plans are eligible for Data Rollover (note: ALDImobile $10 Mobile Plan is not eligible for Data Rollover)
The standard data allowance of your pack (including any Data Top Up) will be used before any rollover data.
Data Plans
Data Plans are eligible for rollover of your unused data allowance to your next recharge period. Check our Critical Information Summaries to confirm eligibility.
Your unused data will keep rolling over until you reach any limit applicable to the plan. The standard data allowance of your plan will be used before any rollover data.
Your unused Data Plan data will rollover up to a maximum of 30GB for the $95 Data Plan, 50GB for the $240 Data Plan and 100GB for the $365 Data Plan if: - You recharge within 24 hours of expiry with a Data Plan of the same or higher data allowance; - Both Data Plans are eligible for Data Rollover
Unused or accumulated data in excess of applicable limit will not be rolled over and will be forfeited.
$25, $35, $45, $55 Mobile Plans and Family Plan - UNLIMITED International Calls and SMS Countries and areas
Our $25, $35, $45, $55 Mobile Plans and Family Plan come with UNLIMITED standard calls to landlines and mobiles and UNLIMITED standard SMS to the following locations:
Canada +1
China +86
France +33
Germany +49
Hong Kong +852
India +91
Indonesia +62
Ireland +353
Japan +81
Malaysia +60
New Zealand +64
South Korea +82
Thailand +66
UK +44
USA +1
$25, $35, $45, $55 Mobile Plans - INCLUDED International Call Minutes and SMS Countries and areas
Our $25, $35, $45, $55 Mobile Plans come with INCLUDED call minutes to landlines and mobiles and 50 INCLUDED standard SMS to the following locations:
Bangladesh +880
Belgium +32
Brazil +55
Chile +56
Cyprus +357
Denmark +45
Greece +30
Guam +1671
Hungary +36
Israel +972
Italy +39
Malta +356
Netherlands +31
Norway +47
Pakistan +92
Romania +40
Singapore +65
South Africa +27
Spain +34
Sweden +46
Landline only
The list shows the countries where you can use your included minutes to call landlines.
If you wish to call mobile numbers in these locations you will need to have PAYG credit.
Andorra +376
Argentina +54
Bulgaria +359
French Guiana +594
Iceland +354
Luxembourg +352
Mexico +52
Peru +51
Poland +48
Portugal +351
Puerto Rico +1787 or +1939
Slovakia +421
Switzerland +41
Taiwan +886
Turkey +90
Mobile Plan Data Top Ups
You can purchase a 1GB Data Top Up for $10 or a 3GB Data Top Up for $15.
You can purchase a Data Top Up at any time as long as the maximum additional data at any one time does not exceed 40GB above your included data allowance. Any Data Top Up you purchase will expire at the same time as your Mobile Plan, regardless of when you purchased it so please refer to the information displayed when you select the Data Top Up for purchase as this will tell you how long you have left to use your Data Top Up. Unused Data Top Up may qualify for rollover.
Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.
Once you have used up your Data Top Up, you can choose to purchase another Data Top Up or you can continue to use data on your phone provided you have Pay As You Go credit on your service. Data will then be charged at 5c per MB.
The Super Pack Data Top Ups give you extra data to use should you need it. You can choose from 3 Data Top Ups:
3GB for $15
20GB for $30
70GB for $60
You can purchase a Super Pack Data Top Up at any time you like as long as your total data balance at any time does not exceed 200GB above your pack's included data allowance. Any Data Top Up you purchase will expire at the same time as your Super Pack, regardless of when you purchase it so please refer to the information displayed when you select the Top Up for purchase as this will tell you how long you have left to use your Data Top Up.
Data is charged per 1KB which means the minimum amount of data you'll consume in each data session is 1KB.
I've used all my Family Plan data, can I add more?
If you have a Family Plan and you need some extra data, you can purchase a Data Top Up at any time. It means that you can buy extra data at great rates if you need it, without paying upfront for something you don’t need.
You can add 3GB of data for $15 up to a maximum of 40GB above your included data allowance at any one time. Remember that any Data Top Up you purchase will expire at the same time as your Family Plan but may be eligible for rollover if the rollover criteria is met.
Remember, that the data you add to your Family Plan by purchasing a Data Top Up will be shared across all of the services on the Family Plan (subject to any limits the Owner may have set).
$45 Family Plan - The full plan details
The ALDImobile $45 Family Plan can have up to 2 services on the same account and will offer all services unlimited standard national calls1SMS and MMS2(video MMS not included) over 30 days. Also included are unlimited standard calls and SMS to 15 countries plus 200 shared minutes and 100 shared SMS to 35 countries. View the eligible countries here.
All relevant rates are shown in the table below.
This plan also comes with 40GB data to use within 30 days;
Plan data is shared across all the services on the Family Plan. You can set data limits for an User services in a Family Plan which enables you to control the amount of data an User can access from the shared data. If no limits are set, or maximum limits are set then data will be shared on a first come, first served basis.
This plan comes with data rollover which means that all your unused data allowance may be rolled over, but only if the Family Plan is acquired within 24 hours of expiry of the previous Family Plan. Otherwise, unused data is forfeited and will not be refunded or reinstated.
Standard data that is included with your Family Plan is depleted first, followed by any available rollover data.
If you want to make any calls to numbers not shown in the rate table below (e.g. international numbers) you will need to have adequate PAYG credit on your Pay As You Go plan. Each service on the Family Plan will require its own PAYG balance. PAYG creditis not sharedby the services on the Family Plan. Please refer to thePay As You Go plan informationfor full rate details.
Data Top Up:You can add a Data Top Up to your Family Plan if you need additional data. You can purchase an additional 3GB of data for an extra $15 and you can add it to your Family Plan at any time as long as the maximum additional data doesn’t exceed 40GB above your included data allowance at any one time. Extra data you purchase will expire at the same time as your Family Plan but may be eligible for rollover.
The Data Top Up can only be purchased through the website or by calling us. Please take care when you are adding a 3GB Data Top Up to ensure you are adding the correct data product to your Family Plan.
Data ischarged per 1KBwhich means the minimum amount of data you'll consume in each data session is 1KB.
Any charges you incur that are not included as part of your ALDImobile Family Plan or Data Top Up (if any) will be deducted from your Pay As You Go credit. Please refer to the Pay As You Go plan information for full rate details.
Standard Services All in Australia
Rate
Standard calls to national fixed lines and Mobiles (to other networks) including to 13xx, 1300xx numbers
Unlimited1
Calls to some eligible international numbers and international SMS
Unlimited standard calls and SMS to 15 countries plus 200 shared minutes and 100 shared SMS to 35 countries. View the eligible countries here.
Calls and SMS to ineligible numbers and countries are charged from the individual PAYG credit of the service making the call/SMS.
Calls to 1800 numbers
$0 no charge
Standard National SMS
Unlimited2
Standard National MMS (video MMS excluded)
Unlimited2
Data
40GB standard data is included for use at any time
$15 for 3GB (where you have a Data Add-on)
5c / MB (charged from your PAYG credit if available, if you have no included data credit or Data Top Up credit)
Call connection fee (national calls)
No charge
Voicemail retrieval
0c/min
Voicemail deposit
0c/min
Excludes all use overseas. For personal use only, acceptable use policy applies, visit ourlegals pagefor more details. Any MMS that includes video or audio is charged at $1 and is taken from your Pay As You Go (PAYG) credit.1Excludes some use such as: calls to international numbers, satellite numbers, and premium numbers (eg. 19xx numbers) and call forwarding.2Excludes some use such as: video MMS, SMS/MMS to international or satellite numbers, and premium numbers (eg. 19xx numbers). Any MMS that includes video or audio is charged at $1 and is taken from your Pay As You Go (PAYG) credit.
International calls and SMS
If an Owner or User wants to make calls and send SMS to countries outside of the eligible countries list or call/SMS types, they will need to have Pay As You Go credit on their individual service. You can view all theInternational Calling Rates here.
International roaming is available in selected locations, you can find out more on ourroaming page.
Important information about your plan
ALDImobile offers Mobile Plans, Data Plans, Super Packs and a Family Plan. You can only have one of these types of plans or packs added to your ALDImobile service at any one time. This means you cannot have a Family Plan and a Mobile or Data Plan at the same time. Whilst your service is part of a Family Plan, you will not see the option to recharge with any other type of Plan, however you will be able to add PAYG credit to a service.
You should be aware that access to 19xx numbers are not available on ALDImobile plans.
You can view the Critical Information Summary for this plan by clicking here.