Is my device affected when 3G shuts down? Do I need to upgrade it?

If your device is 3G-only, or does not support VoLTE and is used for calling, it will need to be upgraded to continue using our network after 30 June, 2024

This includes mobile phones, connected tablets or laptops, security cameras, monitoring devices, medical alarms, and other connected devices that use a SIM card.

To determine if your specific device is affected, we recommend searching for its specifications online to check that it supports VoLTE for calls and is compatible with the Telstra Wholesale network's 4G bands: 700MHz (B28), 900MHz (B8), 1800MHz (B3), 2100MHz (B1), and 2600MHz (B7).